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What fresh hell is this (in the image)? The display is like this most of the time. Usually, highlighting text causes that part to be fixed but it doesn't last long. This in on Windows 11 and nothing seems to fix it. I've updated drivers and Thunderbird. I've scanned for system file damage. While there wer some corrupt files, fixing them has not affected the display problem. No effect. It looks like some characters are randomly changed to the background color. AMD integrated graphics on a Ryzen 9 7900x and Asrock X670E PG Lightning mainboard.

When I click Get Messagesitalic text' the counter displayed 30 new messages being downloaded, bold textBUT bold text' only three we displayed in the IN BOX.

I could not find any (27) other new ones. My ISPs server had all 30.

Please help. THANKS

since updating computer I cannot access e mails on thunderbird I can only access them on talktalk mail and get a warning about someone else viewing e mails and telling me to leave page

Would someone please make a tool that will diagnose and fix the continuing problem of local folders showing as empty when the profile mail folder shows many message files inside? I've wasted far too many hours following all the suggestions from Mozilla help and Google searches all to no avail. Also, the Add-On ImportExportTools NG does not help or even seem to be working at all. TB 128.9.1 esr

Hi, I love your program except for one thing. Can you put the trash can icon in each email, like Outlook does? I get a lot of emails and need a fast delete method. I add them to junk and unsubscribe where possible, but they still keep coming.

If the delete button is in each email, then I can keep my eye on the text without have to switch my attention to the delete button where you currently have it. Even worse, the position of the delete button changes depending on the content of the email! So unless I switch my attention back and forth, I will end up archiving or clicking the junk or More buttons. Right-clicking to access the delete button takes even more time.

Thank you for your condideration of this suggested improvement. I know all users will appreciate it too! Greg

As of today, I can neither send nor receive email for my imap accounts - imap.gmail.com and imap.mail.yahoo.com. I have Thunderbird 128.9.1esr(64 bit). They both work outside of Thunderbird. Notification reads: Authentication failure while connecting to server ... where ... is each url above.

Hi, Having a problem with TB that started on April 9th. It stopped retrieving from my POP3 account that was transferred to Yahoo from Cox Communications 2 years ago. Our IMAP accounts have no problems. I CAN send emails, and the new messages do show on the web portal. My phone can also receive messages. on my PC TB tries for about 10 minutes to get the messages, then shows an error message "The DELE command did not succeed, error marking a message as deleted. Mail server pop.mail.yahoo.com responded too many requests". For a couple of weeks I found some messages never downloaded (most did) but now I get none. Interestingly today when it happened I would hear the audio announcement for the account there was mail, but none showed. Server settings are what is specified, tried restarting in Troubleshoot mode to no effect, and updated TB to next version. Still stuck. Any help is appreciated!

p.s. Just to complicate more, Windows did an update dated April 8, installed sometime on April 9.

Solution found: I found a year-old backup of my TB profile and replaced the existing one with it (after first copying the existing one for safety). That worked, except ALL messages were downloaded again. It appears every time TB tried to access messages it started at the beginning, so there were multiple copies of each old one to delete. A small price to pay for getting TB back online. So the problem was a corrupted profile, reason unknown.

Hi, I use two company email accounts. Yesterday everything disappeared from one of the accounts and in the other account, all the emails in the inbox disappeared. How can I recover?

Many thanks, Tiago

I have moved my old folders from a MacBook Pro with an Intel chip ("old computer") to a MacBook Pro with a M4 Chip ("new computer"). Prior to moving I updated the updated Thunderbird on the old computer to version 137.0.1 and installed the same on the new computer. Since I cannot transfer files via USB I copied all of them to OneDrive and then shared that folder to the new computer. The OneDrive folder can be seen on both computers; the same profile m5wv3t89.default, and its contents can as well (e.g. Mail -> pop.rcn-1.com -> Inbox and Inbox.msf). I point the new computer's Thunderbird to the same Local Directory. It appears to create a new index file: It creates another one with a different suffix: Inbox-MacBookPro-2.msf -- the same size as the Inbox.msf. So far so good...

In the new computer Thunderbird I can see the Inbox and all the Local folders. However, when I attempt to look at an email, I select an email, and the pane below the email is solid white. I see no text. (see screenshot below) I generally run in Dark Mode. And on the settings page "Enable dark message mode" is checked, and "Show dark message mode toggle" is also checked (but I have no idea where to find the toggle!).

How do I get Thunderbird to display a selected message? (if it is only black text on white background that's fine ... or if it can be white text on a black background -- dark mode -- that would be better). But right now I can't see the message text, period!

Hi, Syncing one email account on Thunderbird on two computers. Some of my folders sync and others do not show or sync. Some that show and not sync are in italics. How to fix?

Previously, I was able to disable having collapsed folders should message count totals of their subfolders by setting "mail.folderpane.sumSubfolders" to false.

I recently moved to TB 128 and while I still have this set, collapsed folders are still showing message counts that include the message counts of all their subfolders. I want collapsed folders to only show message counts for the messages actually in that particular folder, not the count of all message in all its child folders.

Is there any way to get this back in TB 128?

Good morning, I have 3 email accounts on one PC, they are probably in one profile, how can I transfer one of them to another PC? Can I create a different profile for each one but use them simultaneously?

Hi. I opened up thunderbird and I've got no messages in my Inbox. My other folders have stored and other messages. I can't see any of my inbox in the trash, junk etc. Don't know where they have disappeared to. I just sent a test message to my email and it appears to be working. I'm just missing my inbox saved messages. Any help appreciated.

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to go into sleep mode Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Troubleshooting gives no answers Now running in Troubleshoot Mode having disabled add ons (none, I believe) Not much running on new computer yet--Avast, DuckDuckGo [I had a browser crash & needed to reload it on day 2 of machine's life (DuckDuck)...which might mean it is a machine issue rather than Thunderbird?...] Help! bp-4f000aa4-9396-4686-9338-49b190250203

I can't send e-mails from one of my adddresses in Thunderbird. I haven't changed the password on this account. When I try to send an e-mail it won't send and I get the following two messages. Entering the password again makes no difference. What can I do to resolve this? Thanks.

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.aol.com. Please check the passsword and verify the 'Authentication method' in 'Account Settings | Outging server (SMTP)'.

Login to server smtp.aol.com with username xxxxxxxxxxx@aol.com failed.

It's OK, this is now resolved. I just needed an app password from AOL/Yahoo. Thanks.

Anytime I use send a file to the email program or use any external process to set up an email from thunderbird, thunderbird will not send the email and a reboot is required.

Have been using Thunderbird for a long time >4 yrs) and only recently when sending emails to Yahoo email addresses they get bounced back with an R8 Authentication Failed Must Login Error 5 message As said no issues before and just stared in past week. Checked and confirmed with my internet provider all my settings are correct so mus be either a Thurnderbird or Yahoo mail issue Any help anyone could provide to help me get this issue fixed would be greatly appreciated