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few functionalities of few websites doesn't work

  • 4 majibu
  • 9 wana tatizo hili
  • 4 views
  • Last reply by cor-el

jack5432109
jack5432109
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goto page https://drive.google.com/keep/ Click on Grid View to view the notes that way now to edit a note, you have to click anywhere inside the note. i'm not able to edit the notes. (This works in Google Chrome) Note: editing the note works in list view :| :| that's how i have to work.

goto page https://drive.google.com/keep/ Click on Grid View to view the notes that way now to edit a note, you have to click anywhere inside the note. i'm not able to edit the notes. (This works in Google Chrome) Note: editing the note works in list view :| :| that's how i have to work.

All Replies (4)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

jack5432109
jack5432109 Mwenye swali
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Cleared the cache and cookies, this didn't resolve the issue.

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.