Firefox Community Forum

Why have amazon prime videos stopped working with firefox and how can I fix it?. It was working last week and suddenly stopped. Now all attempts to play videos are met with a permanent Amazon hourglass.

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:

[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent

I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.

Again, folloed Mozilla Support directions from Konstantina Papadea of 10/22. I could not type or paste anything to then get to "Enter/Return". Could not get to "About Profiles".

I did get a warning page from Webroot that there "might" be security issues. Please advise.

Suddenly with the latest update, I'm seeing "send link to mobile" when I right-click on a link. I understand this is useful for many people but I will never use it and would like to remove it from the already-cluttered context menu. I don't see any instructions for doing that, and couldn't find it in about:config. It's frustrating to have something suddenly added without my consent and with no information on how to remove it.

I cannot open many site in morzile show Unable to connect

Firefox can’t connect to the server at result.keralalotteries.com What can you do about it?

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

I replaced my default pdf application with PdfCraft but now, when I click on a pdf file, Firefox automatically opens two windows: one with Adobe and one with PdfCraft !?? Do I really need to uninstall Adobe to avoid this or is there a parameter somewhere to avoid this?

I use WhatsApp Web with Firefox on macOS and WhatsApp on my iPhone. The sync doesn't seem to be working properly here.

When I receive a message and mark it as read via WhatsApp Web, the message remains unread on my iPhone. If I use WhatsApp Web via Safari, the problem doesn't occur. Marked as read on WhatsApp Web = marked as read on the iPhone.

How can I solve this problem?

My att currently home page is screwed up from your latest firefox update. The main news display is blank and all the news displays are small and all stacked up on one side.

I was having trouble with Firefox, so I decided to reboot it. Upon going back in... not a single tab remains. I've already tried workarounds found here. I tried this one: https://support.mozilla.org/en-US/questions/1536989 Restarted Firefox. No tabs.

Upon searching for help here, it said to go into "History" and "Restore previous session." That doesn't work, either. It's not a choice. It's grayed out.

Where are the tabs, and how can they be restored? Not a single one to be found anywhere. Firefox may as well have stopped working completely, because it's totally useless without the tabs.

YouTube videos on Nightly are flickering with green and the frames of the video. I am on Firefox Nightly, so it's really just me not sure how to report this bug.. Thanks!