New T'bird is showing WRONG correspondent.

New T'bird is showing WRONG correspondent. Email from quickbooks show the wrong correspondent. They show the first correspondent that used quickbooks Company A uses qui… (read more)

New T'bird is showing WRONG correspondent. Email from quickbooks show the wrong correspondent. They show the first correspondent that used quickbooks Company A uses quickbooks and their emails say Company A. When Company B and Company C send an invoice using quickbooks, it shows as coming from Company A.

Asked by Idadho 2 hours ago

Non-Junk Filter Isn't Working

Recently a lot of mailing-list emails that I do I want to get kept ending up in my Junk folders. So I started setting up filters, and now the problem is worse than before… (read more)

Recently a lot of mailing-list emails that I do I want to get kept ending up in my Junk folders. So I started setting up filters, and now the problem is worse than before. The attached screen grab image shows an example. I've been on Bud's Art Books mailing list for about two years. When their emails starting going into my Junk folder, I set this "Not-Junk" filter up as shown. But now every email I get from Bud's ends up in my Junk folder. This is happening with dozens of emails I get daily from groups and vendors that I do want to see. I've set up this same "Not Junk" filter for all of them, and they all continue to go to Junk. Is there something wrong with the filter settings I'm using? TIA for any help on this.

Asked by jim265 2 hours ago

Thunderbird

Recently while tracking down a problem with my Optus email account regarding a message stating that my quota of storage was reaching maximum, a Optus "tech" advised that… (read more)

Recently while tracking down a problem with my Optus email account regarding a message stating that my quota of storage was reaching maximum, a Optus "tech" advised that I should change mr port number in my Thunderbird account and this has resulted in the now present fault condition. I can send emails from this PC without any problems but cannot receive any. I am sending this message from another PC thyat does not have this problem. What is the correct number for the port. I have uninstalled and reinstalled Thunderbird on the problem PC, even ded a system restore without success. Send OK, no receive. Help. Cheers, Gordon Shaw

Asked by Music1492maN 2 hours ago

Email message responses.

I can't find the answer online. When I receive an email message and then several other people respond to the message, how shd I set up TB so the messages responding to th… (read more)

I can't find the answer online. When I receive an email message and then several other people respond to the message, how shd I set up TB so the messages responding to the original message appear on my screen with the most recent one at the top of the list of responses?

Many thanks.

Asked by Lion Gardiner 4 hours ago

Email Notifications in 128.2.1

With version 128, now when I open Thunderbird, I get a notification alert and sound for every new email. If I have 20 new emails, I get 20 notification alerts and sounds… (read more)

With version 128, now when I open Thunderbird, I get a notification alert and sound for every new email. If I have 20 new emails, I get 20 notification alerts and sounds. Very annoying. The previous version would have one notification saying I have 20 unread emails. Much better.

Asked by Tinkerman 5 hours ago

Thunderbird AppData data is much larger than the equivalent Outlook .pst data

Outlook is used on one PC with POP3 data retrieval. Messages are only deleted by the email service provider if they are deleted in Outlook. Thunderbird is also used to… (read more)

Outlook is used on one PC with POP3 data retrieval. Messages are only deleted by the email service provider if they are deleted in Outlook.

Thunderbird is also used to access the same accounts with IMAP access to the online accounts. All of the messages online have been downloaded by Thunderbird.

I am comparing the .pst Outlook files, and the various Thunderbird data files stored by the PC.

The Thunderbird data files are much larger than the Outlook files. For example, the largest Outlook .pst file is 2G. But there is a Thunderbird data file that is 8G.

Any reason or problem or cleanup suggestion regarding 20G of Outlook .pst data that appears as 30G of Thunderbird locally stored downloaded IMAP data?

John

Asked by Cervantes 5 hours ago

Thunderbird attachment issue

Hi. I am using Thunderbird 128.2.1esr(64-bit), most recent update. Recently (about 1-2 months ago approx) some of my emails have started having an attachment that does no… (read more)

Hi. I am using Thunderbird 128.2.1esr(64-bit), most recent update. Recently (about 1-2 months ago approx) some of my emails have started having an attachment that does not belong with it. For example, I just received an email that I know for a fact was not sent with an attachment, however in my inbox it shows that the email has an attachment. It is always the same attachment and is always the same file name, and is a file I received about two years ago. (The fie that gets attached is a legitimate one from a trusted source. It is a pdf file, and is always the same one when it gets attached to incoming emails). I can open the attachment everytime when it shows up, so it is acting like it belongs with the specific email, even though I know it is not supposed to be there. I also noticed that when this happens there is no text in the email message, just the attachment. This happens at random times and does not seem to have any specific pattern. I use a gmail account & am connected by imap. If I go directly to my google inbox the specific email shows as normal, meaning the attachment is not with it, and the text of the email shows up. How can I fix this? I have tried compacting my folders however that has not helped. I have scanned for any malware and the scans show no issues. I do not know what else to do. Any help would be appreciated. Thank you. Rich

Asked by AppraiserVT 5 hours ago

Can get mail, but can't send, what's going on

Email was fine until around 1. Now all of a sudden it won't send outgoing email. It just sits there and spins. This happened last week for few hours, but that was just be… (read more)

Email was fine until around 1. Now all of a sudden it won't send outgoing email. It just sits there and spins. This happened last week for few hours, but that was just before the latest thunderbird update. It's annoying.

Asked by lynn bucy 7 hours ago

Thunderbird

Hallo Team, bisher hatte ich mit Thunderbird keine Probleme, aber kommt wie aus den nichts immer die Meldung. Anmeldung auf den Server imap.arcor.de mit dem Benutzername… (read more)

Hallo Team, bisher hatte ich mit Thunderbird keine Probleme, aber kommt wie aus den nichts immer die Meldung. Anmeldung auf den Server imap.arcor.de mit dem Benutzernamen "f.heben" fehlgeschlagen. Nochmals versuchen. Obwohl ich die Meldung anklicke, erfolgt keine Anmeldung,, sondern der oben genannte Hinweis kommt wieder. Warum? Muss ich etwas reparieren? Mit freundlichen Grüßen Franz Hebenstreit

Asked by f.heben 18 hours ago

Last reply by f.heben 7 hours ago

Mailing Lists

I am new to Thunderbird having just installed version 128.2.1esr. I am trying to build distribution lists, what you refer to as mailing lists. Your support document says… (read more)

I am new to Thunderbird having just installed version 128.2.1esr. I am trying to build distribution lists, what you refer to as mailing lists. Your support document says to open the Address Book then Select File>New>Mailing List. When I try to do this after selecting File>New Mailing List does not come up as an option. Is there another way to build my lists? Thanks

Asked by edward.hill1 10 hours ago

Last reply by edward.hill1 8 hours ago

Multi deleting msgs

when I select multiple msgs using the shift-arrow keys and hit delete an error pops up that says "msgs could not be moved or copied to the trash folder because writing to… (read more)

when I select multiple msgs using the shift-arrow keys and hit delete an error pops up that says "msgs could not be moved or copied to the trash folder because writing to the folder failed. To gain disk spaces, from the file menu, choose empty trash, and then compact folders, and try again"

I've done this and it still does not work. I can delete msgs 1 at a time but when I get so many a day that takes a while.

I've tried reinstalling thunderbird to no avail.

Thanks!

Asked by Oakley1 9 hours ago

Can't send, or reply to, emails

I need to talk or chat with someone who can walk me thru a solution. Your online helps are beyond my comprehension. When I try to send, or reply to, a message, I get a sc… (read more)

I need to talk or chat with someone who can walk me thru a solution. Your online helps are beyond my comprehension. When I try to send, or reply to, a message, I get a screen saying "Password required for outgoing (SMTP) server.twc.com." HELP!

Asked by jgraham89 14 hours ago

Last reply by jgraham89 9 hours ago

Misplaced inbox during xfer

While transferring Mozilla Thunderbird from my old MAC computer (OS 10.11, TB 78.14) to my new MAC computer (OS 12.7.6, TB 128.1.1) everything went well except that the “… (read more)

While transferring Mozilla Thunderbird from my old MAC computer (OS 10.11, TB 78.14) to my new MAC computer (OS 12.7.6, TB 128.1.1) everything went well except that the “inbox” for 2 of my main accounts were not placed at the top of the left hand column with my other account inboxes. I found them in the account “envelopes” at the bottom of that left hand column. 1. How can I move them back to the top of the left column under the “main general inbox”? 2. How can I reorder these inboxes so that my main inboxes are at the top? Any help would be greatly appreciated. Thanks.

Asked by har-ros 10 hours ago

Sending of the message failed when trying to digitally sign a message with OpenPGP

As the title says, when I enable the "Digitally sign" option for OpenPGP in a new mail, I get "Sending of the message failed" when trying to send, but if I disable only t… (read more)

As the title says, when I enable the "Digitally sign" option for OpenPGP in a new mail, I get "Sending of the message failed" when trying to send, but if I disable only this option, then the message sends successfully.

That is the case whether I encrypt or not the message.

The versions of Thunderbird I tried where: 115.14.0 and 128.1.1esr.

Asked by RagingCub 12 hours ago

Problem with received email

Please, explain me (with pictures) what should I do, to be able to read my received emails in Tb =_NextPart_000_0004_01CF8E51.6DEBD160 Content-Type: image/jpeg; name=… (read more)

Please, explain me (with pictures) what should I do, to be able to read my received emails in Tb


=_NextPart_000_0004_01CF8E51.6DEBD160

Content-Type: image/jpeg; name="IMG_4792.JPG" Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="IMG_4792.JPG"

Asked by mgdkra 12 hours ago

problem with messages with attachments

Current version 128.2.1 on Windows 11 and having and having a problem where all current emails with attachments are previewing to an much older email attachment. Tried re… (read more)

Current version 128.2.1 on Windows 11 and having and having a problem where all current emails with attachments are previewing to an much older email attachment. Tried re installing. This just started recently

Asked by Linda Clark 13 hours ago

åbning af mozilla thunderbird

Jeg har i adskillige år brugt Mozilla Thunderbird. Har ikke haft problemer før nu. Nu kan jeg pludselig slet ikke åbne den på min pc.( Windows). Fungerer fint på min mobi… (read more)

Jeg har i adskillige år brugt Mozilla Thunderbird. Har ikke haft problemer før nu. Nu kan jeg pludselig slet ikke åbne den på min pc.( Windows). Fungerer fint på min mobil. (android). Får beskeden: Programmet kunne ikke starte, fordi side om side konfigurationen er forkert. Flere oplysninger i programmets hændelseslogfil eller ved at bruge kommandolinjeværktøjet sxstrace.exe.

Kan ikke se hændelseslogfil når jeg ikke kan åbne den. Kommandopromt siger: sxestrace.exe. ukendt

Mvh Kirsten

Asked by Kirsten Petersen 13 hours ago

Thunderbird adding double quotes around local part of email address

I have an email contact who uses alias emails to include team members as CC. Such an alias can have the form  !wawProdAIProjects@domainsample.com However, the "!… (read more)

I have an email contact who uses alias emails to include team members as CC. Such an alias can have the form

  !wawProdAIProjects@domainsample.com

However, the "!" in the local part seems to cause Thunderbird to modify the email address by adding double quotes around the local part:

  "!wawProdAIProjects"@domainsample.com

While both versions seem to be legitimate, my contact's incoming mail server considers the "modified" version with the double quotes as "undeliverable".

So now I am wondering if and how I can stop Thunderbird from adding those double quotes? Any ideas?

Thanks a lot!

Thomas

Asked by ThomasMechau 1 day ago

Some mails appear empty

Hello, Even though [replied in another similar thread] that I have the same issue, I'm making another one 'cause it seems pretty dead. Since ver 128 Nebula, some mails … (read more)

Hello,

Even though [replied in another similar thread] that I have the same issue, I'm making another one 'cause it seems pretty dead.

Since ver 128 Nebula, some mails (sorted in a labeled folder) appear totally white / blank and I don't know why. They appear perfectly fine when viewed from my provider's webmail service (Gandi SOGo), but not in Thunderbird. But here's the thing: they appear fine from the sent folder after I replied to them (via the webmail).

I've already tried restarting in safe mode with all modules disabled, to no success.

Asked by RiceboySleeps 16 hours ago

Too many redirects for caldata

Hi, Mozilla Thunderbird graciously provides online calendars for holidays in different countries. However, since last check (possible since a few days), there seems to … (read more)

Hi,

Mozilla Thunderbird graciously provides online calendars for holidays in different countries.

However, since last check (possible since a few days), there seems to be a configuration error:

https://www.thunderbird.net/media/caldata/DutchHolidays.ics redirects to: https://www.thunderbird.net/media/caldata/autogen/DutchHolidays.ics which redirects to: https://www.thunderbird.net/media/caldata/autogen/autogen/autogen/DutchHolidays.ics which redirects to: https://www.thunderbird.net/media/caldata/autogen/autogen/autogen/autogen/DutchHolidays.ics which redirects to: https://www.thunderbird.net/media/caldata/autogen/autogen/autogen/autogen/autogen/DutchHolidays.ics which redirects to: https://www.thunderbird.net/media/caldata/autogen/autogen/autogen/autogen/autogen/autogen/DutchHolidays.ics which redirects to ....

Well, you get the drift :)

Firefox is giving me a warning "The page isn’t redirecting properly. An error occurred during a connection to www.thunderbird.net. "

Please test yourself in Firefox. If the error is still there, please kindly forward it to the thunderbird.net webmaster. If the error is no longer there, it was fixed, and you can close this ticket.

Thanks again for providing this service, I'll look forward to continued use!

Asked by Freek Dijkstra 17 hours ago

Last reply by Freek Dijkstra 17 hours ago