Mailing List

For the past several days I have been attempting to create a mailing list but It will not allow me to enter more than 6 email addresses. My list would have about 20 addr… (read more)

For the past several days I have been attempting to create a mailing list but It will not allow me to enter more than 6 email addresses. My list would have about 20 addresses. This is odd in and of itself but about a week ago I created a list with 7 email addresses. How can this be fixed? Thank you. Patrick

Asked by patrickk1 17 minutes ago

"Send Unsent Messages" greyed out

I have eMail waiting in the Outbox folder. I open the File menu. "Send unsent messages" is greyed out. I think this has been happening for about a week. I tried restartin… (read more)

I have eMail waiting in the Outbox folder. I open the File menu. "Send unsent messages" is greyed out. I think this has been happening for about a week. I tried restarting Thunderbird. I am using version 115.10.1 (32-bit).

I could send email by moving my messages to the Draft folder, opening each one, and choosing File -> Send Now. But when I tried just now, "Send Now" was greyed out.

Thank you, Bob

Asked by Bobz 1 hour ago

Thunderbird emails are only partially visible.

When a specific mail folder is selected, the number of messages shown at the top of the folder (e.g., 1984 msgs) seems to be correct, but only 116 messages are displayed.… (read more)

When a specific mail folder is selected, the number of messages shown at the top of the folder (e.g., 1984 msgs) seems to be correct, but only 116 messages are displayed. A couple of days ago I changed the message filtering and evidently got that very wrong. The total number of messages in a folder seems to be correct but the quantity of messages displayed in that folder is way too few. Any clues? Thank you

Asked by firefox3002 2 hours ago

email

connection between thunderbird and AT&T does not work. email comes to mly desktop computer by Yahloo/AT&T and then pass to Thunderbird. that link stopped workin… (read more)

connection between thunderbird and AT&T does not work. email comes to mly desktop computer by Yahloo/AT&T and then pass to Thunderbird. that link stopped working

Asked by dreambig0424 3 hours ago

Last reply by dreambig0424 3 hours ago

account

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to re… (read more)

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to recreate it again. How come?

Asked by andrepatry 1 day ago

Last reply by andrepatry 4 hours ago

Drag and Drop Feature Doesn't Work

I'm using Version 128.6.0esr in Windows, but can't do drag and drop file for attachment at all. Previously it still can use this feature but suddenly it came to a stop. … (read more)

I'm using Version 128.6.0esr in Windows, but can't do drag and drop file for attachment at all. Previously it still can use this feature but suddenly it came to a stop.

The icon Ø will appear when we are trying to drag and drop a file to the create message window.

We already have tried the troubleshoot with no result.

Any advice on how to repair this?

Thanks

Asked by Kohyei Indonesia 19 hours ago

Last reply by Kohyei Indonesia 6 hours ago

Email list

I have a contact email list in my address book. It is a sublist of the entire address book, but I cannot seem to edit it. I can't delete or add contacts to this list. I h… (read more)

I have a contact email list in my address book. It is a sublist of the entire address book, but I cannot seem to edit it. I can't delete or add contacts to this list. I have tried to edit the list using the "Edit list" option from the three dot drop down menu associated with this particular list, but after making changes and clicking "OK" my changes are not saved. Any ideas?

Asked by selfcoachedclimber 10 hours ago

it has been taking several minutes to download my mails via Netcologne

Hi folks, for some months now it has been taking several minutes to download my mails from my provider Netcologne to my Thunderbird mail client. My version: 128.6.0esr (6… (read more)

Hi folks, for some months now it has been taking several minutes to download my mails from my provider Netcologne to my Thunderbird mail client. My version: 128.6.0esr (64-bit) OS Windows 10 home 22H2 Previous activities: 1. fault report to provider Netcologne, reply: No error detectable 2. installation of mail client ‘eM Client’. Mails are downloaded in a few seconds, just like a few months ago with Thunderbird mail client.

Something is wrong with the Thunderbird mail client. Please help me, I am an enthusiastic fan of Thunderbird and would like to stay that way. Best regards Friedrich Berger

Asked by berger.emere 6 days ago

Last reply by berger.emere 17 hours ago

Can't send or receive e-mail from Earthlink

Since January 8th, 2025 I have not been able to send or receive mail on a regular basis out of Thunderbird. the strange thing is sometimes I can start Thunderbird and it … (read more)

Since January 8th, 2025 I have not been able to send or receive mail on a regular basis out of Thunderbird. the strange thing is sometimes I can start Thunderbird and it will maybe download current messages, but won't work the rest of the day. Even getting a once in awhile batch of e-mail, I can't send anything at anytime. I don not have a problem going to Earthlink.net/webmail and reading my mail there, but it is not always easy to do this.....thus Thunderbird!!

Thunderbird is up to date.

server: pop.ix.netcom.com on port 110 connectin security as None

Encrypted password checked.  

My outgoing server is amtpauth.earthlink.net port 587 authentication method: Encrypted password connection Security None.

All of this has not changed since mozilla made changes years ago and they are the same settings that are reccommended by Mozilla Thunderbird for the ix.netcom.com people. 

I sure have to have to move to another progam, but I can't keep putting up with this. Hopefully someone can help!! I've added images of my settings and also of the error message I get when trying to send mail. BTW We had about 5 sessions with the India help desk at which we kept getting cut off. When finally getting to chat with someone....they had no answers, they said they would esculate the problem and someone would call in 24 hrs. That never happened...The case ID # 203683399 NO ONE EVER RESPONDED and so the problem persists.

Asked by Katt4 21 hours ago

Last reply by Katt4 21 hours ago

No email access

Cannot access email. Went to email provider website and all emails are there. Reset password and tried to update Thunderbird. No success. Using POP account. Can ge… (read more)

Cannot access email.

Went to email provider website and all emails are there.

Reset password and tried to update Thunderbird. No success.

Using POP account. Can get Thunderbird to hold all information. But when it tries to login to server says it cannot. This started 2 days ago. Also email from another different account ( IMAP) is painfully slow. Thunderbird says it is fully updated. Thunderbird often goes into not responding spinning wheel.

server is mail.(server).com pop puts it at 995 port, email carrier (Spectrum) says should be SSL on but choices are only TLS/SSL or STARTTLS what to use, also should password be used.

Asked by dpiasecki 4 days ago

Last reply by dpiasecki 1 day ago

Matrix chat does not display any messages

I have successfully signed into a Matrix chat and there was a list of messages I could read. But in most later Thunderbird sessions, the Window stays emtpy although in th… (read more)

I have successfully signed into a Matrix chat and there was a list of messages I could read. But in most later Thunderbird sessions, the Window stays emtpy although in the bottom right corner of the screen popup windows with Matrix messages do appear. In the left pane the rooms I have entered should be displayed, but they are not. When I re-enter a room by hitting the button and re-typing the room's name, the list of joined chats, consisting of this one, appears in the left pane for the fraction of a second. I don't see any item in the config options for chat where I could have screwed something up.

Asked by JS 1 day ago

Last reply by JS 1 day ago

Old Email Recovery - Support

Hello - Some years ago I had old Emails recovered by the support team which were indeed fully deleted in all folders of T'bird. They directed me to the online version to … (read more)

Hello - Some years ago I had old Emails recovered by the support team which were indeed fully deleted in all folders of T'bird. They directed me to the online version to achieve the recovery and it worked well. I am need again and cannot locate those instructions. To be clear, the procedure was from the support team guiding the way. Anyone have possession of these instructions or algorithm, or a better method that still works? Many thanks :)

Asked by OldRN 5 days ago

Last reply by OldRN 1 day ago

No connection to sent-Folder

Hello. I use Thunderbird 128.0esr on Win10. Recently (maybe following the last update), I get the error (translated from German): "The message has been sent, but no cop… (read more)

Hello.

I use Thunderbird 128.0esr on Win10.

Recently (maybe following the last update), I get the error (translated from German): "The message has been sent, but no copy has been saved to the Sent directory due to problems of access to network or files. You can try again or save the message to the local folder Sent....

Is there a solution?

Thanks a lot

Cheers

Markus

Asked by markussturm 1 day ago

Last reply by markussturm 1 day ago

Cannot send email, Thnderbird Windows 11

Suddenly I can no longer send emails. Various messages (wh do not copy), most with hieroglyphics and mentioning the need for authentication. I have very low IT skills &am… (read more)

Suddenly I can no longer send emails. Various messages (wh do not copy), most with hieroglyphics and mentioning the need for authentication. I have very low IT skills & have tried the easier solutions found on the internet. A particular question: some web answers suggest that sender addresses with @wanadoo.fr (the old name for Orange) may no longer be compatible with smtp.orange.fr outgoing mail. If so, what to do? Thanks for any ideas.

Asked by jbssthomas 1 day ago

Last reply by jbssthomas 1 day ago

Moving Thunderbird profile from Win 10 to Linux Mint22

Hello, to whom may help. I used multiple methods to "move" a 3GB Profile folder from the latest version of Thunderbird on Win10 to the same version of TB on Linux Mint. … (read more)

Hello, to whom may help. I used multiple methods to "move" a 3GB Profile folder from the latest version of Thunderbird on Win10 to the same version of TB on Linux Mint.

I have 1 active (used daily) account and 2 inactive accounts with emails and other account data downloaded for offline viewing. All emails and child folders for ALL 3 accounts are visible and accessible in TB on Win10.

After moving the profile folder (i tried C&P, Import/Export add-on tool, and Profile Manager, etc.) all methods work fine. I can see all child folders under each of the 3 accounts until... I close TB on Linux Mint 22.

When I close and reopen it, the 2 inactive accounts only show the Inbox folder with NO emails inside, but everything is fine with the 3rd active account. All emails and child folders are the same as in TB on Win10. I have no idea WHY and worst of all, how can I solve this problem? Thanks in advance for any suggestions that will help solve this problem. W

Asked by wojtekgs 4 days ago

Last reply by wojtekgs 2 days ago