Thunderbird changes the content of the received message to a strange sequence of letters and characters and numbers.

Thunderbird changes the content of the received message to a strange sequence of letters and characters and numbers. The same problem occurs with selected messages, some … (read more)

Thunderbird changes the content of the received message to a strange sequence of letters and characters and numbers. The same problem occurs with selected messages, some messages but the text is always the same

Asked by janusz.falkiewicz 32 minutes ago

Thunderbird 128

Since acquiring Version 128.2Oesr (why I am on the esr channel I do not know !) my Hotmail accounts have difficulty in receiving e-mails .I have changed the SMTP out… (read more)

Since acquiring Version 128.2Oesr (why I am on the esr channel I do not know !) my Hotmail accounts have difficulty in receiving e-mails .I have changed the SMTP outgoing server to "outlook.office365.com" and OAuth2 authorisation but I cannot find the server setting for the incoming SMTP server to change that address & initiate OAuth2 - hence it remains imap.outlook.com with "normal password" and form 16th September I will not be able to receive Hotmail e-mails

My thanks for any responses ..I have used Thunderbird for over 20 years & this is the firt time I have real difficulty. Had I been left still with version 115 no doubt I could have solved the problem so I would like to be removed form the "esr" channel .

Asked by Chris Wyatt 2 hours ago

Last reply by Chris Wyatt 53 minutes ago

Storage

Dear Team, first, let me tell you how happy I am with Thunderbird. However... Can the storage space be somehow expanded? I am on 98% right now and I would really like t… (read more)

Dear Team,

first, let me tell you how happy I am with Thunderbird. However...

Can the storage space be somehow expanded? I am on 98% right now and I would really like to avoid deleting any emails. Can I e.g. buy more space etc.?

Thank you, Jacob.

Asked by Jakob Brunner 19 hours ago

Last reply by Jakob Brunner 1 hour ago

New Guy to Thunderbird - Longtime Mozilla/Firefox user.

I just downloaded and installed Thunderbird. Before I begin, perhaps someone could educate me on where I can learn how to do it properly the first time! Are there any… (read more)

I just downloaded and installed Thunderbird. Before I begin, perhaps someone could educate me on where I can learn how to do it properly the first time!

Are there any tutorials explaining how it differs from the old standards like Yahoo or GMail? I'm less concerned at this point about the subtle nuances of Thunderbird, rather simply how to create an email account or if I can import other email accounts into it.

Thanks in advance for your time and efforts.

Asked by Bud Parker 2 hours ago

receiving emails

Since the latest update 128.2.0 I am getting message "The certificate for pop3.go-plus.net is not valid for that server. Someone could be trying to impersonate the serve… (read more)

Since the latest update 128.2.0 I am getting message "The certificate for pop3.go-plus.net is not valid for that server. Someone could be trying to impersonate the server and you should not continue." when I try to receive emails. Everything worked fine up until today, even though I had to click an "Certificate Exemption" box after re-starting. How can I get to receive emails? They appear to send ok.

Asked by Mike Raw 19 hours ago

Last reply by Mike Raw 2 hours ago

No emails dropping

Morning everyone. For the last couple of days, I've been unable to download emails through TB. I have quite a few email accounts and not one of them is downloading, they … (read more)

Morning everyone. For the last couple of days, I've been unable to download emails through TB. I have quite a few email accounts and not one of them is downloading, they all stopped working at the same time. I've checked the OAuth2 settings and everything is in order. I recently removed all the accounts from TB and re-added them one by one to ensure they were set up correctly as I'd been having problems.

Does anyone have any ideas please?

Asked by Bea 2 hours ago

My Rel 128 upgrade can't handle mailing lists

I've upgraded to R128 and deinstalled Cardav etc and TBsync. However, when writing an email its not picking up my previously set up mailing list. What's more all the ad… (read more)

I've upgraded to R128 and deinstalled Cardav etc and TBsync.

However, when writing an email its not picking up my previously set up mailing list.

What's more all the advice in the support database doesn't help me as the menus and keystrokes suggested don't bring up new mailing list etc as they expect- in fact I can't find mailing list on any of the menus.

I can see my old mailing list on my personal address book but can't do anything with it! It won't drag to a new email and click + right doesn't give me an option for a new email using it.

How should I proceed please

Asked by Mel Mason 2 hours ago

Sudden problems with dowmloading and sending of emails and installing email accounts

Four das ago, all of a sudden, I could not retrieve or send emails anymore from my local provider. After many trials including complete deleting and reinstalling of TB, I… (read more)

Four das ago, all of a sudden, I could not retrieve or send emails anymore from my local provider. After many trials including complete deleting and reinstalling of TB, I tried to install a new email account which is perfectly working using webmail. TB recognised the account. However, I had to slightly modify the settings according to instructions of the provider. But then, the verification of the password came back with a failure and no new account could be installed. This was repeated many times without success. See attached pics (all is in German but should still show the situation clearly). The interesting thing is that trying to send an email results in a massage saying that the imap server of the provider cannot be contacted. However pinging the imap as well as the smtp server was not problem. Then I tried installing the same account using the same settings on two other machines - without any issues. All with latest Win 10 installed.

This all costed me and a friend of mine many hours and there is still no solution. Any ideas as to how to resolve this very annoying issue?

Asked by tschabold 3 hours ago

problem with thunderbird notificatons

Yesterday I updated thunderbird to version 128.2.0esr. Since the update, notifications of new incoming emails do not appear to me even though I have display notifications… (read more)

Yesterday I updated thunderbird to version 128.2.0esr. Since the update, notifications of new incoming emails do not appear to me even though I have display notifications checked in the settings please help me with this issue

Asked by Kuba 6 hours ago

Outlook.com changes to OAUTH2

I tried changing the authentication method to OAUTH2 for my Outlook live mail account (POP). For that, I had to change the server name to office365.com. After restarting … (read more)

I tried changing the authentication method to OAUTH2 for my Outlook live mail account (POP). For that, I had to change the server name to office365.com. After restarting Thunderbird, I was able to download new messages but all the old messages already stored in Thunderbird disappeared, even though Thunderbird still shows the same old Local Directory as being used.

How do I change the authentication to OAUTH2 & get my old messages back?

If I delete & again create the Outlook live account, would it effect my old mails/filters ?

Asked by singhal_rajiv 1 day ago

Last reply by singhal_rajiv 6 hours ago

Password requested when Thunderbird is opened

I have been using TB on OS for years and have 4 email accounts set up - 3 IMAP mail servers and 1 POP mail server. I am using TB 115.3.2(64bit) on a mac OS 14.6.1. A rece… (read more)

I have been using TB on OS for years and have 4 email accounts set up - 3 IMAP mail servers and 1 POP mail server. I am using TB 115.3.2(64bit) on a mac OS 14.6.1. A recent power outage caused my mac to shutdown and since then, whenever I start TB, I am asked to enter a password for the POP account. I cannot figure out what password is required here. I have entered every password I can find for the POP account but none are accepted. At one stage I was asked if I wanted to reset the password and I entered a new password and selected to have the Password Manager remember it. This seemed to be successful but next time I opened TB, I was asked to enter the password again. How can I find out which password is required here? How can I store it so that it is remembered? I can login in to the POP mail server via a web page using the password I have for the POP account but this password is not accepted by TB.

Asked by hunterbr 7 hours ago

New install of Thunderbird not seeing all folders

I recently completely erased an extra old MacBook I have and installed the latest version of Sonoma (14.6.1) on it to experiment with. I then configured Applemail to wor… (read more)

I recently completely erased an extra old MacBook I have and installed the latest version of Sonoma (14.6.1) on it to experiment with. I then configured Applemail to work with my email provider (outlook.com), which went fine, but I'm really not a fan of the latest version of Applemail, so I thought I'd try Thunderbird (which I used to use years ago, and generally liked OK).

So I downloaded a fresh version of Thunderbird (v128.2.0esr) and configured it with my outlook.com account, which finished the authorization process without a problem. The issue, however, is that Thunderbird will not "see" many of my email folders. I have LOTS of stored email, organized into hundreds, if not thousands, of folders and subfolders. For some reason, about 75% of the folders simply don't appear in the Thunderbird folder tree on the left. I have no problem accessing them via Applemail, but Thunderbird just doesn't seem to realize they're there. The other 25% or so seem to work fine and contain all the messages I expect to be in them.

I've checked some of the folders to make sure that some slightly odd folder names (a few start with a hyphen or have a comma in the names) weren't causing issues, but changing the folder names in Applemail or via the outlook web interface does not make them appear in Thunderbird, and some of the folders whose names contain those characters DO appear in Thunderbird, so I don't think that's the issue.

If I create a new folder in Thunderbird, it appears in Applemail immediately. However, if I try to create a folder with the same name as a folder that appears in Applemail, the operation fails with the message "The current command did not succeed. The mail server for account ******@outlook.com responded: Folder name is reserved." in the Activity Manager window.

If I create a new folder in Thunderbird, then use Applemail to move some messages from a folder that Thunderbird can't see into that new folder, those messages then DO appear in that new folder in Thunderbird. So I assume it's not a problem with the messages that's causing the folders to not be visible in Thunderbird.

It really seems that Thunderbird is simply not iterating through the folder structure completely. Since the folders aren't appearing at all in Thunderbird, I have no way to select or deselect them for synchronization for offline use. Is there some way to view Thunderbird's internal retrieval of the folder structure from the server? I've tried restarting Thunderbird many times, including in Troubleshooting mode and clearing the startup cache, but they made no difference.

Any help would be appreciated! I'm liking Thunderbird's look and functionality, but I need it to access all my email or I will have to go back to Applemail, or, god forbid, try the Outlook email client :-(

Thanks!

Asked by JLT 9 hours ago

Last reply by JLT 7 hours ago

Repeat notifications

First let me thank you for a great app.. I have an issue I have been uable to resolve. When I get a new email message I receive the sound notification as it should, but t… (read more)

First let me thank you for a great app.. I have an issue I have been uable to resolve. When I get a new email message I receive the sound notification as it should, but then I continuously get additional sound notifications about every five minutes or so for the same email. This happens if I have not opened the new email but just have the app minumized and running in the background. The settings are pretty straight forward and I have looked at those several times. Perhaps I am missing something in the notification settings. Is there a way to stop receiveing the multiple sound notifications for the same email. Thank you for your assistance, Marty

Asked by ovation8 12 hours ago

Last reply by ovation8 8 hours ago

Messages disappear when moved

Running Thunderbird 128.2.0esr (64 bit) and whenever I move an e-mail from the inbox to an archive folder, it disappears from the inbox but does not reappear in the archi… (read more)

Running Thunderbird 128.2.0esr (64 bit) and whenever I move an e-mail from the inbox to an archive folder, it disappears from the inbox but does not reappear in the archive folder. Just started doing it today 9/12/24.

Asked by tfrink1 8 hours ago

Can't Update mailing list or create new mailing list

I can't seem to update my Thunderbird mailing lists. I know how to do it, and I go through all the steps to add an address, click "OK" but the mailing list remains uncha… (read more)

I can't seem to update my Thunderbird mailing lists. I know how to do it, and I go through all the steps to add an address, click "OK" but the mailing list remains unchanged. And when I try to create a whole new mailing list, it lets me do it--that is, create the mailing list--but there are no addresses in it. I attach a couple of screen shots:

First, before I hit OK. Second, after I hit OK.

This has been going on for at least a few months. I thought an update would help but it didn't. Please advise how to fix this problem.

Thank you.

Asked by alex372 1 day ago

Last reply by alex372 10 hours ago

Emails are gone and no new ones coming in

Thunderbird suddenly quit receiving emails although my Mac alerts that one came in, but it's not there. Also it has deleted thousands of emails. I just don't know what to… (read more)

Thunderbird suddenly quit receiving emails although my Mac alerts that one came in, but it's not there. Also it has deleted thousands of emails. I just don't know what to do. I have tried a few things from the internet to no avail. please help.

Asked by mainlineproductions 14 hours ago

file detach with mail sort by date=decending causes selected message to change and move up vs staying on the same message

Thunderbird V115.13.0 (64-bit) With mail sorted by date = descending & unsorted (my preferred setting so newer messages are at the top of the table list) When there i… (read more)

Thunderbird V115.13.0 (64-bit) With mail sorted by date = descending & unsorted (my preferred setting so newer messages are at the top of the table list) When there is an email with a file that I detach and save then selected/highlighted message in the inbox moves "up" to a newer message vs staying with the same message

With mail sorted by date = descending then when I detach a file the highlighting remain correct on the same selected message

Very annoying as I keep having to select/move down the message

Asked by tpollard1 14 hours ago

IMAP quota

Just recently I'm getting a message that says my IMAP quota is at 75%, but every six months I move older messages stored in folders to Local Folders on my computer, to av… (read more)

Just recently I'm getting a message that says my IMAP quota is at 75%, but every six months I move older messages stored in folders to Local Folders on my computer, to avoid using too much storage on the Thunderbird/Mozilla server. I don't know what else to do to avoid losing access to my email. Thank you.

Asked by AZspoofer3 15 hours ago