Missing folders etc after xubuntu upgrade to 22.04

I have just raise a question here - missing folders after xubuntu upgrade, but I accidentally put "xubuntu 22.04" in the headline instead of 24.4. Can't find my way back… (read more)

I have just raise a question here - missing folders after xubuntu upgrade, but I accidentally put "xubuntu 22.04" in the headline instead of 24.4. Can't find my way back to edit the question. Profuse apologies.

Asked by Roy 2 minutes ago

Thunderbird and Microsoft Exchange server 2019 phantom folder imap protocol

I am using microsoft Exchange 2019 CU13 Nov23SU I use Thunderbird mailbox client Version 128.2.0esr | Released September 4, 2024 OS server 2019 server 1809 177… (read more)

I am using microsoft Exchange 2019 CU13 Nov23SU I use Thunderbird mailbox client Version 128.2.0esr | Released September 4, 2024 OS server 2019 server 1809 17763.6189


I use the imap protocol.

And during folder transfer, deletion or renaming, phantom folders are created. If I install this mailbox on another computer, the phantom folders are loaded.

There are no such problems with Outlook. Can anyone tell me what to do about this? (if i use protocol mapi) In web mail i too not see fhantom folder

Asked by Santa 12 minutes ago

Last reply by Santa 8 minutes ago

Missing folders etc after xubuntu upgrade to 22.04

I have just upgraded xubuntu to 24.04, and am now missing all folders. Messages are available on searching, so all is not lost. Can send and receive OK. I suspect "snap".… (read more)

I have just upgraded xubuntu to 24.04, and am now missing all folders. Messages are available on searching, so all is not lost. Can send and receive OK. I suspect "snap". Looking at my file map, I see that I have Tbird and snap at the same level, and also "Thunderbird_backup_profile.zip".

A user with snap-related problems on here was advised thus:

"UDP: Remove thunderbird in snap. Install over apt. All works perfect. DO NOT USE install thunderbird in snap!"

OK, so what can I do now, please?

Roy

Asked by Roy 12 minutes ago

emails showing gobbledygook

My new emails started showing wierd code yesterday. I rebooted my comuter and restarted Thunderbird and it seemed ok but it's happening again this morning. I have looke… (read more)

My new emails started showing wierd code yesterday. I rebooted my comuter and restarted Thunderbird and it seemed ok but it's happening again this morning. I have looked at questions on the website but I just can't spend more time and frustration trying things or worrying about if it is safe to try things.

Asked by lesleyminmenai 1 hour ago

Access Denied

Previously all of the email accounts created in thunderbird worked flawlessly, one day when checking email automatically a seperate window opened displaying the error "Ac… (read more)

Previously all of the email accounts created in thunderbird worked flawlessly, one day when checking email automatically a seperate window opened displaying the error "Access Denied", I searched the net for a solution and could not find one, it is very possible that one of the most recent linux updates may have changed something as I recall a larger than normal update just before this occurred a few days ago.

Thank you.

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.952b1eb8.1726386894.6b0a37f

https://errors.edgesuite.net/18.952b1eb8.1726386894.6b0a37f

Asked by sdavers 2 hours ago

How to keep all old emails when chaging servers?

I've just changed hosting company, up dated the settings and it all works, but I guess it has synced with the new server, and deleted all the old emails which obviously a… (read more)

I've just changed hosting company, up dated the settings and it all works, but I guess it has synced with the new server, and deleted all the old emails which obviously are not on the new server. Fortunately I started with an email that doesn't matter (and I did do a backup beforehand), but I have a lot more to do, some I can't lose the old messages.

I don't want to set up a new mail for every one

Thanks

Asked by Sangoma 19 hours ago

Last reply by Sangoma 2 hours ago

No emails dropping

Morning everyone. For the last couple of days, I've been unable to download emails through TB. I have quite a few email accounts and not one of them is downloading, they … (read more)

Morning everyone. For the last couple of days, I've been unable to download emails through TB. I have quite a few email accounts and not one of them is downloading, they all stopped working at the same time. I've checked the OAuth2 settings and everything is in order. I recently removed all the accounts from TB and re-added them one by one to ensure they were set up correctly as I'd been having problems.

Does anyone have any ideas please?

Asked by Bea 2 days ago

Last reply by Bea 16 hours ago

Thunderbird and MS Outlook

Not a question, a suggestion. On the help page for using OAuth2 in Thunderbird, there are 2 things not specified. 1. In the SMTP settings, I couldn't select OAuth2 untli… (read more)

Not a question, a suggestion. On the help page for using OAuth2 in Thunderbird, there are 2 things not specified. 1. In the SMTP settings, I couldn't select OAuth2 untli I changed the server from something older to, if I remember right, smtp.office365.com. The old entry was more like smtp.outlook.com. Then I had to close and restart Thunderbird. 2. Tbird still couldn't access my Outlook mail account. On Microsoft's security page, I had to create an "app password" and enter that in Thunderbird instead of my previous Outlook password. Either I made an error, or the first app password didn't work and I had to create another app password; that time it succeeded.

Asked by stitesww 16 hours ago

"Get all new messaages" not working

I've installd TB and connected it to my Gmail account. it started downloading the messages about 300 at a time. It reached 46k messages. Now it would only download 1 or 2… (read more)

I've installd TB and connected it to my Gmail account. it started downloading the messages about 300 at a time. It reached 46k messages. Now it would only download 1 or 2 messages at atime... every time I click Get all new messages and it only got to april 2023... so it still has about 10k messages to download... Thank you for any sugestions!

Asked by Roxana Cleja 1 day ago

Last reply by Roxana Cleja 17 hours ago

IMAP quota

Just recently I'm getting a message that says my IMAP quota is at 75%, but every six months I move older messages stored in folders to Local Folders on my computer, to av… (read more)

Just recently I'm getting a message that says my IMAP quota is at 75%, but every six months I move older messages stored in folders to Local Folders on my computer, to avoid using too much storage on the Thunderbird/Mozilla server. I don't know what else to do to avoid losing access to my email. Thank you.

Asked by AZspoofer3 2 days ago

Last reply by AZspoofer3 19 hours ago

You are ruining Thunderbird just like you did Firefox.

Guyz, volunteers, please tell ur boss that another one here thinks that If you dont touch visuals for decade and focus only stability and security, he would definitelly g… (read more)

Guyz, volunteers, please tell ur boss that another one here thinks that If you dont touch visuals for decade and focus only stability and security, he would definitelly gladly pay for such option.

Asked by Róbert Jendrišák 20 hours ago

Last reply by Róbert Jendrišák 20 hours ago

My Rel 128 upgrade can't handle mailing lists

I've upgraded to R128 and deinstalled Cardav etc and TBsync. However, when writing an email its not picking up my previously set up mailing list. What's more all the ad… (read more)

I've upgraded to R128 and deinstalled Cardav etc and TBsync.

However, when writing an email its not picking up my previously set up mailing list.

What's more all the advice in the support database doesn't help me as the menus and keystrokes suggested don't bring up new mailing list etc as they expect- in fact I can't find mailing list on any of the menus.

I can see my old mailing list on my personal address book but can't do anything with it! It won't drag to a new email and click + right doesn't give me an option for a new email using it.

How should I proceed please

Asked by Mel Mason 2 days ago

Last reply by Mel Mason 1 day ago

NO MENSAJE EMERGENTE

Hola, Antes cuando tenia abierto Thunderbird, me llegaba un nuevo mensaje y me aparecía como ventana emergente en la derecha, ahora a pesar de que está seleccionada esa o… (read more)

Hola, Antes cuando tenia abierto Thunderbird, me llegaba un nuevo mensaje y me aparecía como ventana emergente en la derecha, ahora a pesar de que está seleccionada esa opción como muestro en captura adjunta y que está actualizado, me llega el sonido pero no se ve.... Me podéis ayudar? Gracias Eva

Asked by Eva María Galán Sempere 1 day ago

Disappeared mails

I beleive also that my disappeared mails is a compacting issue. I am not so good at IT therefore I could not find out how I could find the compacted files and restore the… (read more)

I beleive also that my disappeared mails is a compacting issue. I am not so good at IT therefore I could not find out how I could find the compacted files and restore them. Unfortunately I could not find the solution in kindly posted link; https://support.mozilla.org/kb/compacting-folders. Can please someone help how to find and restore compacted mails?

Thank you

Oemer

Asked by prakesh 1 day ago

Tags pane folders in 115.15 broken after downgrade

I have been very happily using 115.15. Then, yesterday, I was upgraded to a new version that breaks my extensions. Thus I deleted the compatibility.ini file and downloade… (read more)

I have been very happily using 115.15. Then, yesterday, I was upgraded to a new version that breaks my extensions. Thus I deleted the compatibility.ini file and downloaded 115.15 and installed that (windows os btw). Now everything works beautifully, except for the tags panel. The message number in the tags panel in the folder panel on the left does not update, and no messages appear in the message pane when I click on one of the tags.

What can I do to get this to work again?

Asked by Karin Lagesen 4 days ago

Last reply by Karin Lagesen 1 day ago

email text suddenly erases while typing an email

The following happens from time to time and when it is a detailed email the result is annoying. I do not type expertly and I am sure this handicap is the source of the … (read more)

The following happens from time to time and when it is a detailed email the result is annoying. I do not type expertly and I am sure this handicap is the source of the problem.

While typing an email text I will hit some key, or most likely inadvertent combination of keys, and the entire text I have typed is erased.

What combination of keys causes this problem, if that indeed is the source? Any way to permanently prevent by disabling something or another?

Asked by HolstonWoods 1 day ago

Last reply by HolstonWoods 1 day ago

Templates open with only blank text area

When i go to the Templates folder and click on one of the templates, it opens with the Address filled out correctly, but the Text Area is blank. i've Repaired the folder … (read more)

When i go to the Templates folder and click on one of the templates, it opens with the Address filled out correctly, but the Text Area is blank. i've Repaired the folder - does not fix it. i've Restarted TB - does not fix it.

If i select the Sent folder and select the message that was sent yesterday and created with the Template that was in the Template folder, it opens correctly - with the addresses and with the correct text. If i edit that msg and save it as a Template, i am able to go to the Template folder and select the newly created Template and it opens correctly. At the same time, ALL of the saved Templates now become available - ??!!!¡¡¡

Have a beautiful afternoon and be happy! And, as always, thank you for your wonderful program and helping with this Forum!  :)

Asked by fred 1 day ago

Password requested when Thunderbird is opened

I have been using TB on OS for years and have 4 email accounts set up - 3 IMAP mail servers and 1 POP mail server. I am using TB 115.3.2(64bit) on a mac OS 14.6.1. A rece… (read more)

I have been using TB on OS for years and have 4 email accounts set up - 3 IMAP mail servers and 1 POP mail server. I am using TB 115.3.2(64bit) on a mac OS 14.6.1. A recent power outage caused my mac to shutdown and since then, whenever I start TB, I am asked to enter a password for the POP account. I cannot figure out what password is required here. I have entered every password I can find for the POP account but none are accepted. At one stage I was asked if I wanted to reset the password and I entered a new password and selected to have the Password Manager remember it. This seemed to be successful but next time I opened TB, I was asked to enter the password again. How can I find out which password is required here? How can I store it so that it is remembered? I can login in to the POP mail server via a web page using the password I have for the POP account but this password is not accepted by TB.

Asked by hunterbr 2 days ago

Repeat notifications

First let me thank you for a great app.. I have an issue I have been uable to resolve. When I get a new email message I receive the sound notification as it should, but t… (read more)

First let me thank you for a great app.. I have an issue I have been uable to resolve. When I get a new email message I receive the sound notification as it should, but then I continuously get additional sound notifications about every five minutes or so for the same email. This happens if I have not opened the new email but just have the app minumized and running in the background. The settings are pretty straight forward and I have looked at those several times. Perhaps I am missing something in the notification settings. Is there a way to stop receiveing the multiple sound notifications for the same email. Thank you for your assistance, Marty

Asked by ovation8 2 days ago

Last reply by ovation8 2 days ago