Thunderbird Community Forum

Bought a new computer,, loaded Mozilla email added one account which took two hrs to make it in then loaded another account.. the second one came up will all my folders the first one had nothing and does not work I would like to take it out and start all over but dont want to loose the 2nd what can I do to do this. ? Thanks email to answer is [edited from public] @earthlink.net

Help me retrieve my inbox and its subfolders. I have used Thunderbird for 9 or 10 years or more. I know how to find Users and the thunderbird profiles but I cannot figure out what to do next. This is a disaster for me because earthlink doesn't save my old messages.

My computer (Surfacepro 6) crashed shortly before this happened. Thunderbird seems to have updated itself at some point while this was happening and suddenly it was asking me to log in. I didn't know whether to imap or pop. I should have stopped there and gotten help, but i was so bewildered that moments before I was writing emails and several minutes later - poof.

I suddenly this week cannot send email using Thunderbird (v. 140.4.0esr (64-bit)). I receive email fine. I can send email using webmail with my provider. Error message in Thunderbird is: "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-h2p-555359.sys.comcast.net resomta-h2p-555359.sys.comcast.net ESMTP server not available (62240/216.183.125.238)." My provider says the issue is not at their end because my server settings are correct. Outgoing SMTP port is 465, connection security SSL/TLS. Operating Windows 11 v. 24H2.

For years, I have been routing all my Gmails through Thunderbird very seamlessly. Then my computer crashed.

Nothing on my hard drive was retrievable...so I had to download Thunderbird onto my new computer. I then proceeded to move all my Gmail to this newly downloaded Thunderbird. I had many different files in Thunderbird on my old computer, so everything was tidy and easy to find. When I opened Gmail after losing my old computer, I was relieved to see that the files, and the way I had them organized was the same. So, I assumed it would transfer over to the newly downloaded Thunderbird that way.

However, when I moved all my Gmails to the newly downloaded Thunderbird, all 3200+ Gmail emails were lumped into Thunderbird's "inbox".

What can I do to get everything back into their folders like they were before?

Every time I want to print an email, the default copy number on my printer menu is shown as 2.

I don't know how, when or why this change [from 1 copy to 2 copies] happened.

I wish to 'reset' the default copy number to 1, so I don't accidentally print a second copy and waste ink, etc.

When I want to print documents stored on my PC, the copy number field on the printer menu is blank, allowing me to enter the number of copies I want - so the issue appears to occur only when I print emails.

Hello,

let me tell you that I have a few hundred email filters defined, and they (almost all) work fine.

There are three filters that cause problems, and it looks like the problem sticks to the sender.

Let me expand: FAZ, REWE, and Campact cause problems. Two out of three emails from these senders can't be moved to the target folders. I get a pop-up messeage telling me that I have to repair the folder. I do so, and a few days later the same problem comes up. Just for these three senders.

I searched all folders for filters for these three and removed all filters I could find.

Then I created a new folder as a child to the inbox folder, and a new folder inside of this folder to hold emails from FAZ. I defined a new filter rule, as the old ones were removed. Worked for a few emails, and, voila, the message pop-up came again, telling me there are problems moving the email over to the (new) target folder.

Let me repeat: all other filters work fine, just emails from these three senders cause problems.

Any idea where I could have a look, a switch to check?

One last information/idea: all three have different email addresses they send from, I will check the ones that do not work, maybe there is a clue.

I am using POP3/SMTP, not IMAP.

Hoping for a tipp, a clue, an idea -

Georg

This is a comment for thunderbird team. I liked Thunderbirk but one feature prevented me using it, i.e. there is no option to block a sender which is important. Thundbird team please get this so that the app becomes more compitive and appealing. Thanks

Hello, I have marked a number of emails as junk in the Suspected Spam folder. Why are they not immediately moved to my junk folder? Or do I have to move the marked emails there manually? Or is it better to delete them manually immediately after marking them?

Best Regards

As per my title, where can I find a themes toolbar background image and change it? I have tried looking for manifest.json and header.png files for the theme but I can't find it.

Or is there a way I can override it using CSS somewhere?

Windows 11

Cheers

GW

For some reason after the last update I have been getting multiple inbox.conf(*) folders getting created (see image). I have not found a way to remove these folders. Is this a bug or a setting issue?

Hello, I received an email from Spectrum (.TWC) that I needed to change my password by Nov. 11th. I did change it last evening. Now today I cannot receive my email via Mozilla Thunderbird, I receive the pop up to Enter the Password when I open it. Can you help me with this. Thank you for your time and efforts.

I have contacted support earlier and received a reply through Spectrum webmail giving me a ticket ID 344188 and this is the first that I have had time to resume working on the problem. My email address with Thunderbird is [edited from public] @columbus.rr.com. Besides the Spectrum webmail I also have access to Gmail with the address: [edited from public] @gmail.com Other contact means are: phone [edited phone# from public] and postal mail: [edited mailing address from public community support forum]

My Thunderbird program stopped sending on about 11/3 and the last incoming mail was on 11/5/25. The folders to save emails have also gotten rearranged and some missing. I hope you can help me with Thunderbird, which I have used for many years and have donated to it an Mozella regularly for the past few years. Respectfully, Richard E. Hartle

I deleted a profile from my Thunderbird account, but I keep getting a popup login screen. I can no longer access this profile. HOW can I get rid of this popup screen? It continues to popup every few minutes! Need it to stop!!

I have emails from several people that are all automatically going to a trash folder and being marked read. All of them share the same domain address but from different people. If I move them to the inbox they move on their own back to the trash folder. Help! I have tried all the online advice and nothing seems to help. What can I do to stop this?

Six emails I received on 11/3 had their body content totally replaced by a photo contained in an unrelated year old email I had received. Both immediately before and after, all is working normally. I don't know what caused this, nor could I find any way to recover the missing content.