Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Firefox said I was using an old version and my bookmarks would transfer, all my bookmarks are gone now

amoun replied
matthew.propst

I got a pop-up when windows started that I was using an older version of Firefox and my bookmarks could become corrupted. It also said that when I updated that my data/bookmarks would transfer, now all my history, logins and bookmarks are gone. I can't believe I have to put this on a forum, I need actual support.

I got a pop-up when windows started that I was using an older version of Firefox and my bookmarks could become corrupted. It also said that when I updated that my data/bookmarks would transfer, now all my history, logins and bookmarks are gone. I can't believe I have to put this on a forum, I need actual support.

All Replies (1)

I got a pop-up when windows started that I was using an older version of Firefox and my bookmarks could become corrupted.

Hope that wasn't a scam. I've never seen that in 20+ years

You can use [about:proflies] to see if you can view another profile and check for bookmarks, there is a folder in 'each' profile called [bookmarksbackups]

C:\Users\???loginname???\AppData\Roaming\Mozilla\Firefox\Profiles\*^$&(*^$%^&*.default-release

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.