Firefox Community Forum

Hello, I use Windows 11 on my PC in France. I lost all my Firefox bookmarks and browsing history some time ago. When I try to use Firefox I get the message : Firefox is not operational because one of the Firefox files is being used by another application. I have tried to get an explanation on firefox.fr but to no avail, their support page is far too complex. I can still browse with Frefox but no bookmarks, so it defeats the purpose... Please help if you can as I now have to resort to Google Chrome, wich is not as versatile and I would really like to be able to use Firefox again. Thanks. Raymond

How can I or can I lock my desktop so that only tiles I select appear and do not change unless I change them? I have recommended stories turned off in settings and seemingly every site I visit and article I read shows up on my desktop to replace something I actually want on my desktop.

I have a issue with a browser add-on There is a triangle icon with Len dau English: triangle icon - Go to Top I can not find any way to remove or I have know Idea how it was installed

Any help please

I just opened Firefox on my Win 11 pc, and find all my tabs have gone. The setting to reopen last session is active, as before. I think FF updated itself earlier today. I also had occasion to look at it briefly on my synchronised android phone. I would like to: - get my tabs back - find a way to stop this haappening (it's not the first time).

Any advice much appreciated, thanks. Richard

I cannot open the msn site , on my Win11 desktop using Firefox.

https://www.msn.com/en-us/weather

which is not down and opens in the Google browser. What can I check , this has happened off and on but is now broken this week. The msn.com site does open , but clicking on the weather tab still fails.

A few weeks I started having trouble accessing the aa.com website. I would get this message:

Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.8b0ec617.1769870573.b9fa42c

https://errors.edgesuite.net/18.8b0ec617.1769870573.b9fa42c

I can access without issue on Edge and Chrome, but they aren't my preferred browsers. And if I use google to directly go to a specific page within the site, such a the technical support page, I can access that, and log in from there.

I tried all of the typical trouble shooting steps, like clearing cache and cookies. None of that helped.

Then today I decided to pull out my laptop and see if I could access aa.com from there. I could, with no issues.

So, this is somehow related to Firefox, but deeper than just the browser itself. But I'm at a loss as what to check next to correct this isue.

Not sure if it's related, but the automated guesses this page makes about my browser and operating system stated that I'm on Windows 10. This computer uses Windows 11, and it came installed with Windows 11.

every time i launch Firefox, I get the banner prompting me to log in to network so i can access to the internet, i don´t understand it , cos I see that I am both logged in and connected to the net ?

I lost my entire browser (bookmarks, extensions, accounts) by opening firefox twice. Whilst firefox was opening (very slowly due to my wifi) i opened it again, thinking it may have crashed, next time i opened it my entire browser was gone. How can i recover my data?

Facebook videos in Firefox stop playing when clicking the Windows 11 Start button or opening Solitaire (after recent update)

This issue has just started after a Windows 11 update and restart. It has never happened before. I usually watch Facebook Reels while playing Solitaire at the same time — yes, I know, I don’t have a life.

This morning, after the update and restart, I opened Facebook and started watching a Reel as normal. As soon as I clicked the Windows Start button to open the list of programs, the video stopped. I then selected Solitaire, which opened to the taskbar. I restarted the video, clicked Solitaire to open the game fully, and the video stopped again. As soon as I minimize Solitaire, the video resumes playing.

I’ve tried all the suggestions I could find via Google, but nothing has worked so far. Note that this only affects videos playing directly on Facebook — videos playing in the Windows Media Player Legacy video player itself are not affected.

Any help would be greatly appreciated… and yes, as mentioned, I clearly don’t have a life 😅 Link to video showing what happens when I select Solitaire in the Taskbar. https://drive.google.com/file/d/1oKLIl3I4f9lfTZvbU-9pJ1gMbOU7h0zm/view?usp=sharing

Regards everyone.

More info... I run two monitors and it seem if I click on whatever I have open in the second monitor the FB video stops. So something has changed after I turned my computer on this morning and updated Windows. I even did a System Restore to a setting two days before this new update and nothing changed still have the problem.

I can run Firefox once after starting the computer. If I close Firefox, I cannot run it again. Any attempt to start says there is an instance of Firefox running so it cannot start. I did some research and for that running the following yielded some indication of a problem that I cannot seem to solve.

>taskkill /F /IM firefox.exe ERROR: The process "firefox.exe" with PID 10220 could not be terminated. Reason: There is no running instance of the task.

Something appears to have left this PID so that the computer thinks it is running when it appears that it isn't there.

Please advise. [edited email from community support forum]

My firefox tabs have been constantly crashing over the last couple days. When I tried to diagnose issues in troubleshoot mode, they still kept crashing. Here are the most recent report IDs for the crashes: bp-06b1b48f-9213-4497-8398-a11890260130 bp-726d0348-6100-41cb-a298-909550260130 bp-ce8a6448-fcb1-4543-9ed4-275b50260130 bp-2c16e522-cd5f-4b9d-bb1e-6f18e0260130 bp-80520225-49fd-4f46-8453-58b300260130 bp-6c4bd533-ac96-44f0-9593-81ddc0260130 bp-a9573328-6e28-41d5-bd1e-91cf30260130 bp-3992c4d8-2a09-4fc4-a426-016b50260130 bp-2c7e318f-e080-4e56-84ee-63a030260130 bp-986e724b-2356-4790-9dc9-3687f0260130 bp-ae6ac0bd-b096-4212-8252-d55440260130 bp-4c8705f9-4529-405a-9d09-967b70260130 bp-a90c5596-f9cd-4d63-8fd6-a55c70260130 bp-fdf29d55-6cd9-450c-a552-7cca80260130 bp-519e5b29-a47b-4c65-bfda-c1f970260130 bp-fad47bb5-3880-4090-bdb7-b754e0260130

Any help would be appreciated!

Youtube has two settings that must be turned on for captions to show and start automatically when watching a video. "Always Show Captions" and "Auto Play Captions" and not be forced to be signed in to YT. Both settings must be checked off/turned on for captions to work and "set" in the cookies, for captions to work when not signed into YT.

Previously, one could sign in to YT, re-select the settings, refresh browser and then sign out and the captions would work when signed out and viewing YT content.

Since your update today, YT's "auto play captions" option is now missing when using Firefox, but not when using chrome, meaning when using Firefox, it can't be selected while using that browser. The result is that persons who choose to use Firefox instead and don't want to be signed in to youtube, not wanting our information followed in a non anonymous manner, can't use firefox to watch YT and still have captions working without having to constantly turn them on for every single video watched (that's where "auto play captions" came in).

Bad, bad move. On both mozilla's part and YT's.

While I like to have shortcuts for sites that I visit frequently (Amazon, eBay, bank, etc.), I don't like the fact that a recently visited site shows up among the four rows of my shortcuts every time I log in and go to my shortcuts. (My computer defaults to these shortcuts when I open up Firefox). Something new that wasn't previously there. I'm like, "okay, that's not something that I put there myself". Something that I didn't SAVE as a shortcut myself. It wasn't like this on my old computer. I had just the frequent sites that I WANTED to show on my shortcuts, not a new icon for a site I've visited recently. I unchecked the "Shortcuts" box in settings and sure enough, ALL my shortcuts disappeared. Had to recheck the box.

Am I missing something here? Why can't I have only the shortcuts that I want on those four rows and not have an icon for a recently visited site just add itself to my shortcuts? Just because I visit any particular site (whether one of my shortcuts or not) doesn't necessarily mean that once I leave that site, that I want it to show up in my shortcuts with a slightly different looking icon from my regular shortcuts, basically duplicating what I already have, but needlessly adding something that I didn't ask to save? For example, if I open up Yahoo to check mail, despite already having a shortcut with the Yahoo icon, the next time that I turn on my computer, I'll have a slightly different Yahoo icon that might now show "log in", as well. Ditto with other shortcut icons.

I hope all this makes sense. Can anyone explain to me how to fix this? Any help would be much appreciated.