Firefox Community Forum

This morning this was at the top of my screen when I logged into my computer. "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..."

I did click on it however nothing happened or so I thought. I later go to the upper right hamburger and click on it and go to the bookmark tab only to find all my bookmarks are gone.

Can anyone tell me how to get them back since that is my quick access to my business sites? Is there a way to find them or are they just gone?

I cannot get the tab to stay out so I can take a screen shot. Sorry.

Any help will be greatly appreciated. Thank you.

Please help me to open Thunderbird. All of my critical communication is there. Ecentral.com is my email. Thunderbird has not responded since a Windows update on 01/20/26. Should I uninstall that update?

When I try to download a statement from my bank I just get a blank page pop up. This used to work with Firefox and it works OK with Chrome. What has changed ...or is there a Firefox setting that is wrong?

Recently i added some bookmarks in a dedicated folder. Afterwards i don't see the bookmark in that folder. Hoever if i click on "Search bookmarks" and enter its name the bookmark is listed. If i then rightclick on it and select "Show in folder", the bookmark is shown in the correct folder. What is wrong ? Thanks

The 29. january I got no sound when streeming video from Firefox. I checked the situation with VLC, another media player, which had no problems with the sound. I opened Windows "sound control settings" and chose to send the sound to the monitor (HDMI). Then I got sound from Firefox. When I sent the sound back to the original device, which is an USB Audio DAC, because I use an external amplifier, and my PC doesn't have the SP/DIF output. Again there were no sound from Firefox, but sound from VLC. In addition I started Microsoft Edge, and got sound! Which means that the problem is only with Firefox.

Then I checked the time for the last Firefox update. It was january 28, the day before (or it could have been the same day), and the new version was: 147.0.2. That made me beleive that the cause of the problem was the software update. What else could have caused this problem ?

I do not know how to fix this problem. I need help, otherwise I have to quit using Firefox, which I have been using for a decade without any problems. I am using Windows 11.

Good Afternoon,

I am enjoying the easier profile management with the new profile system, and I am using it currently for splitting personal / work usage. I was just wondering if it is possible to set 'Choose a profile when Firefox opens' to always apply when running a Firefox shortcut, not just when Firefox is not currently running (similar to Chrome's 'New Window' option)?

Thanks, Robert

Secure Connection Failed

An error occurred during a connection to services.msw.gov.bd. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

seit einigen Updatesversucht das System verschiedene Webseiten ohne Erfolg zu öffnen. Es erscheint keine Fehlermeldung, auch kein Abbruch wegen Zeitüberschreitung oder der Hinweis, dass der Server nicht erreichbar ist.

My local newspaper has gone only digital, which I actually like. But, there is an option on the bottom of the reader that is available when using Edge and is not available when I use Firefox. A mouseOver on Edge displays "Print or clip". Yes, it's a snipping tool and/or print option. But it really right-sizes the snipped area perfectly for printing crossword puzzles. The Windows snipping tool (Windows 11) makes it too small so I need to go to Edge for only this one task. My first preference would be to get the function on the Firefox screen, and my second choice would be to figure out how to use the Windows snipping tool to print without leaving Firefox. Firefox 147.0.1 (64-bit) The reader if your allowed to open it: https://reader.sl.nj.com/full_page_image/the-star-ledger-2026-01-31-page-42/content.html There are Edge and Firefox screenshots in the attached file. The icon(s) of which I speak is the first of the four on the bottom right of the Edge screenshot ( the first screenshot).

Facebook videos in Firefox stop playing when clicking the Windows 11 Start button or opening Solitaire (after recent update)

This issue has just started after a Windows 11 update and restart. It has never happened before. I usually watch Facebook Reels while playing Solitaire at the same time — yes, I know, I don’t have a life.

This morning, after the update and restart, I opened Facebook and started watching a Reel as normal. As soon as I clicked the Windows Start button to open the list of programs, the video stopped. I then selected Solitaire, which opened to the taskbar. I restarted the video, clicked Solitaire to open the game fully, and the video stopped again. As soon as I minimize Solitaire, the video resumes playing.

I’ve tried all the suggestions I could find via Google, but nothing has worked so far. Note that this only affects videos playing directly on Facebook — videos playing in the Windows Media Player Legacy video player itself are not affected.

Any help would be greatly appreciated… and yes, as mentioned, I clearly don’t have a life 😅 Link to video showing what happens when I select Solitaire in the Taskbar. https://drive.google.com/file/d/1oKLIl3I4f9lfTZvbU-9pJ1gMbOU7h0zm/view?usp=sharing

Regards everyone.

More info... I run two monitors and it seem if I click on whatever I have open in the second monitor the FB video stops. So something has changed after I turned my computer on this morning and updated Windows. I even did a System Restore to a setting two days before this new update and nothing changed still have the problem.

Hello,

I’m experiencing consistent crashes of the plugin widevinecdm.dll whenever I try to play DRM-protected content (for example, streaming platforms that use Widevine). Every time playback starts, Firefox crashes and the crash reports show errors related to widevinecdm.dll, specifically: EXCEPTION_STACK_BUFFER_OVERRUN FAST_FAIL_CONTROL_INVALID_RETURN_ADDRESS.

In such instances, Firefox keeps working normally. The tab doesn't even crash, it's just the player not responding and the message above telling me that the plugin has crashed. I have already sent multiple crash reports, the last one you can find it here on the Mozilla Crash Stats platform.

Does anyone know how this can be solved? I literally cannot use any subscription service anymore.

Windows 11: I have file download setting set to: "always ask where to save". I choose the location and folder when the save file box opens. The document is saved in the location I chose BUT it also saves to the desktop. How do I stop a duplicate download from saving to the desktop?

Thank you

Hello, I use Windows 11 on my PC in France. I lost all my Firefox bookmarks and browsing history some time ago. When I try to use Firefox I get the message : Firefox is not operational because one of the Firefox files is being used by another application. I have tried to get an explanation on firefox.fr but to no avail, their support page is far too complex. I can still browse with Frefox but no bookmarks, so it defeats the purpose... Please help if you can as I now have to resort to Google Chrome, wich is not as versatile and I would really like to be able to use Firefox again. Thanks. Raymond

How can I or can I lock my desktop so that only tiles I select appear and do not change unless I change them? I have recommended stories turned off in settings and seemingly every site I visit and article I read shows up on my desktop to replace something I actually want on my desktop.