Firefox Community Forum

144.0.2 firefox version has an issue with bookmarks keep, they keep dissapearing & i have to use firefox fix from uninstall option to restore. unable to use email links as it requests that i close firefox window before it can open links, when i do this all bookmarks are gone & i then have to start again. I'm running win11 25h2 with all updates done both chrome & edge are not causing issues

Firefox has been going dormant (browser will not open), along with Task Manager and all Windows Admin Tools, whenever Windows 10 tells me it's time to update. I finally uninstalled Firefox and reinstalled, and now the browser opens, but all of my passwords and bookmarks are gone. I cannot find a "Profile" folder on my PC.

When I started my browser today, my history and bookmarks were gone. When I try to restore them from the backup file, I cannot click on any buttons in the Manage Bookmarks folder. The buttons are entirely unresponsive.

Hello,

I recently installed a new add-on in Firefox — the one that allows you to create different profiles with individual names and colors in the browser.

After the installation and a subsequent restart of my MacBook Pro, my previously open session windows were not automatically restored when starting Firefox as usual. Instead, a message appeared asking whether I wanted to “restore all session windows.” I clicked “Yes,” but none of my previous windows opened.

Since then, my saved passwords and bookmarks also seem to have disappeared. I suspect that my previous profile may have been overwritten or that a new profile was created.

Could you please let me know if and how I can restore my previous sessions, bookmarks, and passwords? Is there perhaps a way to access my data through a backup or via the sessionstore.jsonlz4 file or an older Firefox profile?

Thank you very much in advance for your assistance.

Kind regards, Diamant Adler

Hello, I reinstalled Firefox and am unable to recover my bookmarks and other data. Before the re-installation, I manually backed up my data, but when I try to restore from the backup, it does not work. All my bookmarks and previous data are still missing. How can I fix this and recover my information?

I recently downloaded some Microsoft updates. When these were completed, and after restarting my computer, my Bookmarks & History were missing. I've attached a screen shot showing the error message. I've tried multiple links to recommended steps for correcting this, but nothing has worked. Do you have any suggestions?

Hello, All bookmarks disappeared after last update on Sunday 11.2.25. Is there a way to search some files and recover them? This is currently a big problem for me as all bookmark are related to our business.

After updating to the new version all of my open tabs & Bookmarks have disappeared with no option to recover. Additionally, all of my saved passwords for the various tabs I use daily no longer auto-generate with just a couple of clicks of the mouse.

my firefox/mozilla updated without my knowledge. I turned the computer off and on and when it came back on it said it updated. My bookmark bar is missing along with all the drop down bookmarks I had..there was an arrow pointing down. I don't remember all of the bookmarks there were and there were lots. Some were for doctor portals. How can I get my bookmarks back I tried some online stuff but nothing works. Donna

The 144.0.2 update lost all my bookmarks. i can not find these under the Windows Users/Roaming Data/Mozilla. etc... I tried to install the previous version and it didn't work. Also tried restoring Windows to before the update and that didn't work. Where did my bookmarks go. Annoying. you can tell corporations are getting involved with Firefox.

For some reason all of my bookmarks are gone. I have tried all the suggested fixes and it's still not working. Don't know where they went but I would sure like to have them back. Plus, now when I try to bookmark a page its not accepting it. :(

I am FURIOUS with the latest update! I put my computer on "Sleep" for a couple of hours this morning, and when I cam back to it, the screen was locked up and I had to restart my computer. When I finally came online, everything had changed! I've had multiple Windows with lots of tabs running without any problems for a LONG time, until today! Now, EVERYTHING IS GONE!

bold text Every other day all bookmarks and tabs disappear using Firefox the only way for them to reappear is to uninstall Firefox and then reinstall it

I have no idea how my bookmarks disappeared, but I cannot locate any of them. How can I get, at least, my bookmarks from one month ago. Have an upgraded computer, new hard drives, etc. I've searched my computer, cannot find any bookmarks. Is there hope? Win `11