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• add new office365 account: Microsoft "sign in" does nothing. Popup browser window problem?

  kmb7, Are you still seeing this problem?

• Yahoo with old at&t domains (formerly ameritech.net) stopped working (bug1997062)

  Yahoo several days ago made a change to their systems. Users reported problems Yahoo has now removed the changes that they made several days ago.

• no messages shown in any folder

  Please check your error console (ctrl+shift+J) after startup and after selecting a folder. I suspect you will find lines mentioning errors. Perhaps of the form Uncaught Type…

• SMTP connection timeout

  https://mzl.la/47Ob6Af lists several bug reports. Are any of these a. good match for you?

• Yahoo with old at&t domains (formerly ameritech.net) stopped working (bug1997062)

  Yahoo has backed out their breaking change.

• Thunderbird 144 crashes right on setup screen (bug1987786)

  Version 145 ships later this week with a fix. Let us know if 145 doesn't fix it.

• Thunderbird email program takes up over 20GB on my Iphone

  ''neil86 [[#answer-1769248|said]]'' Hi, thx for reply altho it took 2 months. You're welcome. I'd like to add, that I'm the clean up crew here, taking a whack at issues that ot…

• Folders no longer visible

  Try Help >Troubleshoot Mode

• Everytime I open thunderbird I get a blank screen with this message, 'Edge: Too many requests' over the top of the thunderbird screen. I have to change my screen resolution in order to close the blank screen.

  OAuth should be working again now if you want to switch back.

• Edit option bar

  Be aware an Intel i3 can be forced to run Windows 11. But officially it isn't supported, and you might have trouble updating it. Personal anecdote I've attempted on newer systems…

• So what actually causes the problem between Yahoo Mail and Thunderbird?

  ''julannah [[#answer-1777682|said]]'' No, it's an issue that's appeared on several sites over the last few days. I guess you don't have an answer to my question. If Thunderbird a…

• Thunderbird is corrupt on my MacBook Pro

  '''''CAUTION: 'If you have add-ons installed (extensions) ... ''' take notice of which version you have installed. If it is 140.something ESR, then you want to download https:/…

• New update broke yahoo connection? EDGE Too many requests (bug1997062)

  Thanks for that good info, Peter. Interesting that 587 fails. 465 is considered an outdated choice - less state of the art security-wise.

• New update broke yahoo connection? EDGE Too many requests (bug1997062)

  ''rhimb0h [[#answer-1777617|said]]'' ''Mihai [[#answer-1776599|said]]'' Changing the authentication to Normal also made it work here instead of oAuth2. Got to love waking up …

• New update broke yahoo connection? EDGE Too many requests (bug1997062)

  '''If you changed from oauth to normal password you should no longer get the "Edge" error. ''' (at least, that's been my experience and that of others

• Printing Thunderbird emails - default number of copies on printer menu is 2

  Try removing your print driver and reinstall?

• Thunderbird

  * Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode * Still In Windows safe mode, start Th…

• accesso

  Please see if https://bugzilla.mozilla.org/show_bug.cgi?id=1997062#c20 helps

• I am using Thunderbird v140.4esr (32 bit) and the app hangs shortly after I try to create a new email and I have to close the program

  Please see https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27 and post your results here Thanks

• issue adding existing Zoho email account to Thunderbird

  Have you tried manual configuration?

• Log-in always requested for Yahoo account. I'm able to send messages but i can't receive them.

  See https://bugzilla.mozilla.org/show_bug.cgi?id=1997062#c20 for information about yahoo. If you are still having trouble, please post a new question in support because I am lo…

• Incoming messages without any error have started collected in wrong Inbox-Folder (Trash)

  ''thorsak [[#answer-1739859|said]]'' Hi Matt: ...and thanks for your help: I was NOT AWARE that my antivirus has been changed ''without my consent'' - I despise that (!), and I …

• Messages collecting in Trush folder instead of in Inbox folder

  thorsak, it's hard to help you when you don't reply. Also, please use your original topic for this issue at https://support.mozilla.org/en-US/questions/1514822. Please bookm…

• Yahoo Mail inbox limited to 10,000 emails.

  If you want '''all''' folders, you must use imap.

• Tbird/yahoo authentication problem EDGE Too many requests (bug1997062)

  Please see if https://bugzilla.mozilla.org/show_bug.cgi?id=1997062#c20 helps

• '''T-Bird one Yahoo of six accts, repetitive “ENTER CREDENTIALS” on my desktop ONLY. EDGE: Too many requests (bug1997062)

  Please see if https://bugzilla.mozilla.org/show_bug.cgi?id=1997062#c20 helps

• Login failed. authentication failed to server imap.mail.yahoo.com

  raypackard, is your problem still gone?

• unable to sign in to prodigy account (yahoo)

  jscottlee ??

• Can't connect my email to Thunderbird. "Unable to log into server. Probably wrong configuration, username or password". Yahoo

  barstowauto, DId you resolve your problem?

• The past 2 weeks on startup, TBIRD times out after about a minute every time I try to log in. (yahoo)

  sfhowes response.... You can't switch from POP to IMAP just by changing the settings. The account has to be added as a new IMAP account. http://kb.mozillazine.org/Convert_a_…

• The past 2 weeks on startup, TBIRD times out after about a minute every time I try to log in. (yahoo)

  From https://support.mozilla.org/en-US/questions/1541799 After changing my settings for incoming and outgoing mail servers, Thunderbird still times out. Also, I changed the yah…

• Thunderbird working through a Yahoo mail account.

  I'll copies these to the original posting at https://support.mozilla.org/en-US/questions/1540621

• Folders out of order after reboot (bug1993723)

  We should sort out why this is happening. But report https://bugzilla.mozilla.org/show_bug.cgi?id=1993723

• メッセージを送信できませんでした。 送信 (SMTP) サーバー の認証に失敗しました。パスワードを確認し、[アカウント設定] の [送信 (SMTP) サーバー] で [認証方式] が正しいことを確認してください。

  英語でコミュニケーションできる場合は、英語で再投稿してください。英語が苦手な場合は、こちらのサイトでより良いサポートを受けられるかもしれません http://forums.mozillazine.jp/

• Microsoft Exchange

  Thanks for posting. To read more info about exchange, file a bug report, or see where to stay informed please visit https://support.mozilla.org/en-US/kb/thunderbird-and-exchange

• customize toolbar

  There is not a "mark as read/unread" button. But it's trivially done with the "m" key.

• adding 2nd email account

  Are you seeing EDGE: Too many requests?

• Migrating Thunderbird from an Ubuntu machine to Debian 13

  ''mcleviesteve [[#answer-1777226|said]]'' I have managed to do it through the help and account settings. I needed to force the profile changes. Don't ask me how ! What a journ…

• Thunderbird 140.4.0esr (64-bit) - LINUX - no numbers shown when typing on new email...

  Let us know if you find out the exact cause of the problem

• Saved .eml files on network folder appear blank when reopened

  How many characters is the full directory path plus the file name of the folder?

• keeps timing out with bigpond.com when checking for new email

  Please try Windows started in safe mode.

• Thunderbird e-mail

  Is this the "Edge" problem? If not, then what?

• Yahoo with old at&t domains (formerly ameritech.net) stopped working (bug1997062)

  I don't know whether the steps below are accurate, but Thunderbird can use an app password and you would need to change the Thunderbird authentication to "normal password". For…

• Luddite question on switching to Mozilla from web based email reader

  Well said Matt. Better to pay for a service that offers the required amount of storage, than shoe horn a hackish workaround, which likely will also have limitations other tha…

• 0auth2 option not available in list of authentication methods when attempting to solve the error "unable to connect to server\"

  joseph ??

• New update broke yahoo connection? EDGE Too many requests (bug1997062)

  ''Peter749 [[#answer-1777344|said]]'' Under Thunderbird can remember passwords for all of your accounts. is Require device sign in to fill and manage passwords - but that is …

• New update broke yahoo connection? EDGE Too many requests (bug1997062)

  You should see at least one entry like ...

• New update broke yahoo connection? EDGE Too many requests (bug1997062)

  Also, are there multiple entries for yahoo? List them all please?

• New update broke yahoo connection? EDGE Too many requests (bug1997062)

  Which kind of prompt are you getting - a Thunderbird password dialog, or a yahoo oauth window? Does an entry for the server appear in Settings > Privacy > Saved Passwords?

• New update broke yahoo connection? EDGE Too many requests (bug1997062)

  > So again I have to get the App Password which Thunderbird is happy with but the next day I have to get the app password again. Is there a way round this loop? App Password is…

• I am getting a message that my login to my email account failed, and keeps asking for my password.

  Are you seeing an error EDGE Too many requests ?

• TB 140.4.0esr freezes while composing message on Windows 11. Maybe SOLVED by setting accessibility.force_disabled to value 1

  I failed to mention something that has helped several users during message compose - set accessibility.force_disabled to value 1 Settings > open Config Editor Paste in accessi…

• Unable to transfer data from Version 128 to 139

  We're all happy to help. If you should be interesting in helping others here in support, or elsewhere, have a look at https://www.thunderbird.net/en-US/participate/ and reach o…

• I cannot sign in for months to send email. password expired.

  Who is your mail provider? If your password expired, typically you must change the password on your mail provider's website.

• '''T-Bird one Yahoo of six accts, repetitive “ENTER CREDENTIALS” on my desktop ONLY. EDGE: Too many requests (bug1997062)

  Yahoo has been having trouble over the last week or more.

• Freezes while composing message Thunderbird 138/139, Windows 11, in safe mode and troubleshoot mode SOLVED by setting accessibility.force_disabled to 1 (bug1972457)

  For those who found the accessibility preference change helped... If you can supply the information mentioned at https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27 it may…

• thunderbird hangs when I try to write a reply (win11 64-bit) SOLVED by setting accessibility.force_disabled to 1 (bug1972457)

  sandeleh, Thanks for your efforts. If you can supply the information mentioned at https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27 it may be helpful.

• Thunderbird freezes when typing text into new messages SOLVED with accessibility.force_disabled > change the value to 1 (bug1972457)

  Harold, if the accessibility preference helped... If you can supply the information mentioned at https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27 it may help us better …

• Thunderbird freezes a few minutes after starting to write an email SOLVED by using accessibility.force_disabled=1 (bug1972457)

  Thanks for your efforts. If you can supply the information mentioned at https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27 it would be helpful.

• Mozilla Thunderbird freezes up during email composition SOLVED by setting accessibility.force_disabled to 1 (bug1972457)

  Thanks for your efforts. If you can supply the information mentioned at https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27 it would be helpful.

• Typing an apostrophe hangs Thunderbird with high CPU! SOLVED by setting accessibility.force_disabled to 1 (bug1972457)

  Thanks for your efforts. If you can supply the information mentioned at https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27 it would be helpful.

• program freezing SOLVED? accessibility.force_disabled value 1 (bug1972457)

  If you can supply the information mentioned at https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27 it would be helpful.

• thunderbird crashes SOLVED by setting accessibility.force_disabled to 1 (bug1972457)

  Thanks for your efforts. If you can supply the information mentioned at https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27 it would be helpful.

• CONSTANT locking up while composing emails SOLVED accessibility.force_disabled value 1 (bug1972457)

  Karl if you can supply the information mentioned at https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27 it would be helpful.

• "Not Responding" in Windows with long operations scanning messages or reading messages (not caused by accessibility)

  IK, What were you able to determine?

• Thunderbird email compose screen freezing (on laptop)

  What version are you using? And does it help to disable hardware acceleration in Settings?

• Thunderbird has been all goobered up since I opted for the release update channel. (win10) PARTLY SOLVED accessibility.force_disabled value 1 (bug1972457)

  ''AlphaCat [[#answer-1747556|said]]'' Thank you— That seems to have solved the issue of TB locking up when it writes/saves to Drafts. I'm curious as to why. What is accessibil…

• Thunderbird randomly stops responding while I'm trying to write a message. SOLVED problem spontaneously disappeared

  Thanks for the update.

• Thunderbird hangs when I'm replying to another email SOLVED by settings accessibility.force_disabled to "1"

  Correction, https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27

• Thunderbird hangs when I'm replying to another email SOLVED by settings accessibility.force_disabled to "1"

  blue, please see https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c28

• 140 crash (David)

  David, we need your crash IDs, which look like bp-xxxxxxx. You will find them in Help > Troubleshooting Information, at Crash Reports for the Last 3 Days Report ID Submit…

• 140 crash (David)

  ''Rogerio Vitiello [[#answer-1765467|said]]'' https://bugzilla.mozilla.org/show_bug.cgi?id=1989283#c13 Fixed updating the BIOS! 😮 Just noting, this was about Bug 1975808 …

• Thunderbird very slow to send emails (Fedora) starting with 143.0. 142.0 and 140esr do not have this problem.

  I wouldn't expect it to help, but does settings preference accessibility.force_disabled to value 1 help?

• TB freezes when replying

  Tim did that help?

• Tbird suddenly refusing to download emails from server

  In the future, please also state your mail provider, along with the version you have provided. Thanks.

• Tbird will NOT save drafts of in-composition emails

  Karl, '''If your problem is solved, please click "Solves the problem" on Ed's posting. ''' If your problem is not solved, please post more information.

• Thunderbird 144 crashes right on setup screen (bug1987786)

  Dor Pe'er, are you still crashing/can you make it crash ??

• Edge: Too Many Requests (bug1997062)

  It does look like a yahoo problem. Will post more information shortly.

• EWS experimental.mail.ews.overrideOAuth.enabled seems to not be applied to send emails

  More about beta at https://support.mozilla.org/en-US/kb/thunderbird-beta

• De nederlandse vertalling van Thunderbird

  ''Mozilla-assistent [[#answer-1772316|said]]'' Kun je nog een voorbeeld tonen van ‘Actueel’ en ‘Huidig’? Overigens klopt de vertaling ‘Opslaan’ in deze context wel, omdat er voo…

• reading a message in the message pane of the 3-pane window (not in its own window), if messages arrive the pane goes BLANK SOLVED: caused by Deselect on Delete add-on

  ''Alain_Damlamian [[#answer-1776731|said]]'' If this can be tweeked to avoid the problem, I would certainly appreciate it. Alain You'd need to report it at https://gith…

• Rebuilding Global Database

  > Bottom line - do I need to be connected to the internet in order to re-index my profile? To elaborate on what Lin has written... For indexing to work you don't need to be …

• change in look

  Do you see the message pane? If you do not, hit F8 key. https://support.mozilla.org/en-US/kb/getting-started-thunderbird-main-window-supernova describes our layout and termino…

• my computer lost internet and is broken. i need to return it. however, i have my old dell to use. i don't know how to re-install my thunderbird account on the dell

  Lin, thanks for help our users.

• Retrieving Email from Comcast

  Roger Reed, thanks for helping our users.

• Message Filters

  ''Lin [[#answer-1761815|said]]'' ... possible that they are sent to Junk by your mail server cjhull, do you agree? I do.

• tHIS IS THE MOST UNSTABLE MAIL PROGRAM BECAUSE YOU KEEP CHANGING THINGS AROUND, MESSING UP OUR WORK! iT IS BEYOND EXASPERTING.

  > YOU KEEP changing the settings In the time period that you posted there were a couple new bugs that some users experienced. If you hit this problem then it was an accident a…

• Feature: Jump to beginning of message index (to top of list)

  p.s. what we are talking about here is the message list pane. see https://support.mozilla.org/en-US/kb/getting-started-thunderbird-main-window-supernova

• Feature: Jump to beginning of message index (to top of list)

  ''Lin [[#answer-1775958|said]]'' I can't dispute you, not being a Mac user myself, but I have trouble believing there isn't some key combination that does the equivalent. It's ba…

• How do I go directly to my inbox from open posts?

  > why can't I reach the people who are programming and designing thunderbird directly to get them to change something or explain something? A. Your issue sounds like something …

• why is there no back button on thunderbird?

  There certainly is navigation - a back button (and forward), and a back shortcut key (and forward), to go through message history. The knowledge base is your friend: * https:/…

• almost all messages maked as spam, even with Junk Filtering turned off

  I've seen this reported by a couple other users. I'll add it to the list. No solution so far.

• Undo update

  I'm very familiar with the update rules which prevent such things, so I suspect you got the incorrect update from some mechanism other than Thunderbird - perhaps some software mai…

• Authentication Failed - when adding an email account SOLVED caused by Account Hub

  Was this with version 140?

• Thunderbird 144 eats all memory in troubleshoot mode (win10)

  Please check Help > About. Is it shown as 32bit? Or 64bit? Please first try version 143 installed from https://ftp.mozilla.org/pub/thunderbird/releases/143.0.1/win64/en-US/Th…

• Designation of Folders

  > I had a system in place where I could allocate folders to senders This sounds like something provided by an add-on. Please check your add-ons list. Please always post your…

• Thunderbird Freezing

  * Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode * Still In Windows safe mode, start Th…

• new password

  Seems like there should be more to this story. Please tell us more. FWIW * https://support.mozilla.org/en-US/questions/1283682#answer-1316141 * https://www.reddit.com/r/Thu…

• thunderbird, retrieve or change password for email account

  You must contact your mail provider

• Thunderbird Flatpack transfer to Thunderbird for Android

  ''adrian17 [[#answer-1775160|said]]'' Only a user facing camera. It should be perfectly fine to export settings from Thunderbird desktop running linux to Thunderbird for And…