Multiple accounts

My wife and I both have Thunderbird accounts. The issue is that when we open Thunderbird, both accounts show on one screen. Is there any way to separate logins and only… (lexoni më tepër)

My wife and I both have Thunderbird accounts. The issue is that when we open Thunderbird, both accounts show on one screen. Is there any way to separate logins and only show each of our accounts on the screen?

Thanks, Sam Orner

Open 2

Thunderbird hangs my computer/machine periodically, rarely

Thunderbird causes my machine to 'hang' from time to time, 1. often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this … (lexoni më tepër)

Thunderbird causes my machine to 'hang' from time to time,

1. often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this happens frequently - say every 5 or 10 minutes - sometimes only after an hour or more since the past occurrance.

2. My machine hangs completely - nothing will work, mouse, keyboard, sound, other apps etc. If I happen to be typing (into any app - including Thunderbird - when this happens, input ceases, the cursor freezes and - if the problem persists for a second or two, Windows reports "[app] is not responding"

3. I cannot be certain, but I believe the problem occurs whilst messages are being retrieved.

This is a very serious problem as it means that I can never leave TB running as the problems it causes are not acceptable.

4. This means I cannot deal with incoming messages without periodically re-starting TB - which is an utter PIA.

I am running Win 11 Professional on a 2-year old machine with 64 Gb of memory. I have run TB in Troubleshoot mode, I have confirmed that the problem occurs regardless or whatever other apps are running (or none) and I have proven conclusively that no other app causes any kind of similar problem.

Looking forward yto hearing if others have had the same issue and what can be done about it.

Open 13 50

Thunderbird - Sending e-mails stopped working

Using Thunderbird forever, on my PC and also on my Android. On my PC sending messages stopped working "suddenly". (That means I did not change anything in Thunderbird. Wi… (lexoni më tepër)

Using Thunderbird forever, on my PC and also on my Android. On my PC sending messages stopped working "suddenly". (That means I did not change anything in Thunderbird. Windows related settings - who knows.)

__________________ Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.ionos.de failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. __________________


I have checked the SMTP server settings again, but it didn't solve the problem. I have changed my password of my e-mail account to anew one, reinstalled Thunderbird and recreated my account, but without anything changing. Receiving works, sending does not. Tried to install Outlook (sorry, just temporarily, I hope :) ) and there everything works just fine.

Maybe some Windows Firewall setting? Didn't find anything that seems to prevent Thunderbird from sending thou. Do you have any idea?

Open

I am having an Installation problem with Thunderbird to my Imac.

I wish to move away from MS outlook. I have installed Thunderbird desktop email client to my Imac apple desk top computer. When I run the installation software and input … (lexoni më tepër)

I wish to move away from MS outlook. I have installed Thunderbird desktop email client to my Imac apple desk top computer. When I run the installation software and input my gmail account details the system responds with an error "Authentication error". can you please help me to reconfigure the set up to resolve this problem. Kind regards Terry Davies.

Open

Lost access to many mail folders and emails on my Windows 10 laptop!

Since April 9, 6:14 PM CDT, most folders (e.g., Drafts, Templates, Sent) on my primary laptop in my primary POP email account, [edited]@bdcusa.com, have disappeared; and … (lexoni më tepër)

Since April 9, 6:14 PM CDT, most folders (e.g., Drafts, Templates, Sent) on my primary laptop in my primary POP email account, [edited]@bdcusa.com, have disappeared; and ALL SUBfolders in my Inbox have disappeared. Over 185,000 emails have vanished overnight!

On my primary laptop, I'm using Thunderbird 149.0.1 (64-bit) on the release update channel, still running 64-bit Windows 10 Professional, and have nothing backed up to the cloud.

Fortunately, on my secondary laptop, I'm using Thunderbird 115.18.0 (32-bit) on the esr update channel, running 32-bit Windows 7 Professional. I say, "fortunately," because ALL folders and emails are still there, so I know they haven't been vaporized!

How do I return all folders and emails for this email account to visibility and access on my primary laptop? Detailed directions appreciated.

Open 2 1 33

Why does my Thunderbird continually fail after a few minutes saying Thunderbird is not responding.

A few weeks ago, my Thunderbird went very, very slow. It has from time to time crashed. Now this happens whenever I start a new email. If I downloaded Firefox, would… (lexoni më tepër)

A few weeks ago, my Thunderbird went very, very slow. It has from time to time crashed. Now this happens whenever I start a new email. If I downloaded Firefox, would that help?

Open

Thunderbird is not autosaving.

So I have Thunderbird set to autosave every 5 mins. I was drafting an email, where I had written quite a lot of text (as a reply) and for some reason my text went missing… (lexoni më tepër)

So I have Thunderbird set to autosave every 5 mins.

I was drafting an email, where I had written quite a lot of text (as a reply) and for some reason my text went missing and there was no undo in edits

So I quit and went to drafts, nothing there.

I checked and autosave is on for 5 mins.

hit reply again. typed in some text, set a timer for 12 mins, quit.

Again, no save.

So why is "Auto Save ever " x mins not working?

Open

Calendar and Address book import failures

I have tried using both a zip and unzip folders along with a backup folder for moving an export of the calendar. I export file is larger than 2GB and i find no way to ma… (lexoni më tepër)

I have tried using both a zip and unzip folders along with a backup folder for moving an export of the calendar. I export file is larger than 2GB and i find no way to make it smaller. or i can not find a way to export a pure csv file. All the above fails on import. please advise

Open

Thunderbird Continues to Prompt Login After Account Deletion

We installed Mozilla Thunderbird to manage our clients’ email accounts. Recently, we deleted one client’s email account from Thunderbird. However, a few days later, we ar… (lexoni më tepër)

We installed Mozilla Thunderbird to manage our clients’ email accounts. Recently, we deleted one client’s email account from Thunderbird. However, a few days later, we are still repeatedly receiving login prompts asking us to re-enter the password for that account.

For your reference, the account in question is a Gmail account.

It seems the client may have changed their email password, but since the account has already been removed from Thunderbird, we do not understand why the application continues to request login credentials for it.

Could you please advise on the cause of this issue and how to resolve it?

Thank you for your assistance.

Open

I see https+++www.googletagmanager.com as folder in my Thunderbird settings folder

Hello, I use Thunderbird 140.10.0esr, installed as Flathub flatpak on Fedora Linux Kinoite. I just found out I have a folder in /home/<user>/.var/app/org.mozilla.Th… (lexoni më tepër)

Hello, I use Thunderbird 140.10.0esr, installed as Flathub flatpak on Fedora Linux Kinoite. I just found out I have a folder in /home/<user>/.var/app/org.mozilla.Thunderbird/.thunderbird/1tniiwpw.default-release-1/storage/default/ called https+++www.googletagmanager.com. I wonder why I have this and what it does in the Thunderbird settings. It has something to do with Google's LLC, but I don't want to be part of that. I removed the folder completely and hope it won't come back, but I wonder. Who can tell me something more about this folder? Thanks.

Open

Deleting Gmail email from Thunderbird issues

I had a gmail email in my Thunderbird, during setup I had to get permission from gmail to connect using google api. All was good. I have since deleted the account from Th… (lexoni më tepër)

I had a gmail email in my Thunderbird, during setup I had to get permission from gmail to connect using google api. All was good. I have since deleted the account from Thunderbird, restarted app and pc many many times and yet no matter what i do , thunderbird continuously brings up a message "Verify its you, Google need to verify its yo" like its still tryijng to connect. I have tried everyhting all suggestions on the internet and it still asks me as if the act was still attached. Its SO annoying as it pops up all the time. Please help me get rid of this

Open

remove yellow boxes in remote and drafts i keep ghetting yellow boxes in my Thunderbird

I tried to send something and Thunderbird blocked it with yellow box on the bottom i could not d find out where or how to remove or unblock t and i also get it… (lexoni më tepër)

I tried to send something and Thunderbird blocked it with yellow box on the bottom i could not d find out where or how to remove or unblock t and i also get it in Drafts too but how do i remove in Thunderbird please tell me where and how to unblock attachment remove the yellow box to unlock something please

something about remote content  i think
Open

Email older than several weeks in mail subfolders blank in Thunderbird and looks like binary under \Profiles\dq1ljd8g.default\Mail\

Email older than several weeks in mail subfolders is blank in Thunderbird and looks like binary within buffer D:\WORKSPACE\Computer Tech\Config & Buffers\Thunderbird… (lexoni më tepër)

Email older than several weeks in mail subfolders is blank in Thunderbird and looks like binary within buffer D:\WORKSPACE\Computer Tech\Config & Buffers\Thunderbird Stuff\Profiles\dq1ljd8g.default\Mail\Inbox Archive I assume that the mail resembling binary has been compacted, but it appears that Thunderbird cannot un-compact the messages. Need some help, please.

Open

S/MIME Class 1

2026-04-25 SAT 14:45 BST I have boujht a DigiCert S/MIME Class 1 certificate from thesslstore, but I have not yet got it. They sent me 3 .crt files, but I have not unde… (lexoni më tepër)

2026-04-25 SAT 14:45 BST I have boujht a DigiCert S/MIME Class 1 certificate from thesslstore, but I have not yet got it. They sent me 3 .crt files, but I have not understood how to use them. I hope someone can explain the problem and/or suggest what I can do about it please ? I do not remember having this sort of problem in previous years.

Open 3 1

Sending of Password fails

As so many have experienced, but I have yet to find the actual solution, I will bring up the issue. I recently purchased a new computer. Installed Thunderbird, created a… (lexoni më tepër)

As so many have experienced, but I have yet to find the actual solution, I will bring up the issue.

I recently purchased a new computer. Installed Thunderbird, created all the mail accounts I have and... no problems. All the accounts, once created, populated with emails. For 3-4 days, there were no issues.

Important to note: I let TB use all the default settings. And once everything was up and running >>>>I did not change anything<<<<<.

Then a few days later, I started getting the following messages for two accounts that had migrated from q.com to myctl.net. Entering the 100% proven-correct password results in the know endless-loop of entering the password and the same pop-up error message. The PW is 100% correct as I can go to Centurylinks' website and login using that same, exact password and read my emails.

I've spent enough time trying all the suggestions here, reddit, facebook etc so I'd thought I'd see if anyone has actually found a solution.

Open 6 9

Wrong sender's name

A few months ago I installed Thunderbird onto a new PC having previously used it on a previous PC (so I'm not a newbie).. However I'm seeing a persistent issue that I nev… (lexoni më tepër)

A few months ago I installed Thunderbird onto a new PC having previously used it on a previous PC (so I'm not a newbie).. However I'm seeing a persistent issue that I never saw before...

I've a regular contact whose name I won't specify but let's call him Roger Smith. What happens is that whenever I post something on a forum (such as this one) and somebody replies, the replies look as if they came from Roger Smith - even though he's got no connection with the actual forum.

It doesn't happen with every forum - for example it doesn't happen with this one - but it does affect most of them. Has anyone else ever reported this and is there anything I can do to correct it?

Open