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Thunderbird randomly stops responding while I'm trying to write a message. SOLVED problem spontaneously disappeared

  • 6 përgjigje
  • 1 e ka hasur këtë problem
  • 35 parje
  • Përgjigjja më e re nga Wayne Mery

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Thunderbird has worked fine for me for years on my Windows 10 Pro machine. The computer works perfectly otherwise--and has a large amount of RAM. But a few weeks ago, Thunderbird started freezing (stops responding) at some point while I'm writing a message.

What happens is that I'll start to write an e-mail message in Thunderbird, and at some random point (from a few seconds to a few minutes) it will stop adding what I'm typing, and soon the text that it was showing grays out. It will then say Thunderbird has stopped responding, and I have no other choice than to close Thunderbird. I have no way of saving or recovering the message I had been typing--very frustrating!

As a partial work-around, I found that if I click on "Save" every time I add a little more to the message I'm trying to write, then at least when I restart Thunderbird I can go to Drafts and recover the message (as it was the last time I clicked "Save").

Thunderbird still works fine for all other functions (reading received messages, etc.). It only has the stopping responding problem randomly when I'm trying to write a message. It can happen while I'm typing--or during a pause between writing sentences. And the timing of the problem is very random and variable (from almost immediate to a few minutes). I tried running Thunderbird in Safe mode, but the problem was the same...

I always keep up with Thunderbird updates. Currently, I'm using version 140.1.1esr.

Can you give me any help with a solution? This problem is maddening!


Thank you,

Vincent Andrunas

Thunderbird has worked fine for me for years on my Windows 10 Pro machine. The computer works perfectly otherwise--and has a large amount of RAM. But a few weeks ago, Thunderbird started freezing (stops responding) at some point while I'm writing a message. What happens is that I'll start to write an e-mail message in Thunderbird, and at some random point (from a few seconds to a few minutes) it will stop adding what I'm typing, and soon the text that it was showing grays out. It will then say Thunderbird has stopped responding, and I have no other choice than to close Thunderbird. I have no way of saving or recovering the message I had been typing--very frustrating! As a partial work-around, I found that if I click on "Save" every time I add a little more to the message I'm trying to write, then at least when I restart Thunderbird I can go to Drafts and recover the message (as it was the last time I clicked "Save"). Thunderbird still works fine for all other functions (reading received messages, etc.). It only has the stopping responding problem randomly when I'm trying to write a message. It can happen while I'm typing--or during a pause between writing sentences. And the timing of the problem is very random and variable (from almost immediate to a few minutes). I tried running Thunderbird in Safe mode, but the problem was the same... I always keep up with Thunderbird updates. Currently, I'm using version 140.1.1esr. Can you give me any help with a solution? This problem is maddening! Thank you, Vincent Andrunas

Ndryshuar nga Wayne Mery

Zgjidhje e zgjedhur

No; that fix did not help, and the problem (Thunderbird freezing while I'm writing a message) continued. But weeks later, it spontaneously disappeared--just as it had mysteriously begun months before. While I did nothing to fix it, the problem has not appeared for several weeks now. The reason is completely mysterious--but I'm just glad it's working properly now!

Vincent

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (6)

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Vincent, Is this still happening to you? What version are you using?

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Hello, Wayne--and thanks for your response!

And yes; the problem is still there... I just wrote a moderately long e-mail message reply to a friend, and after writing for several minutes, Thunderbird stopped responding. Fortunately, I had been doing "Saves" every minute or so, and was thus able to retrieve a saved Draft with all but the last sentence or so--so not a lot was lost. But it's still maddeningly annoying and inconvenient!

The timing seems very random--sometimes (like this evening) I can write for a minute or a couple of minutes before the program stops responding--but other times, it stops after just a second or two! I wish I knew how to fix it!

You asked which version of Firefox I'm using... It was 140.1.1esr (but I've now just seen that it says a new update is available, so I updated it to 140.2.0esr).


Thanks for any help you can give me...

Vincent

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Try this, Vincent:

- go to TB menu > Settings > General

- scroll all the way down and click the 'Config editor' button on the right
- click 'Accept the risk and continue'
- search for accessibility.force_disabled > change the value to 1 > click the check mark
- restart TB
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Vincent,

did Ed's comment ^^ above, about accessibility.force_disabled value 1 help ?

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Zgjidhja e Zgjedhur

No; that fix did not help, and the problem (Thunderbird freezing while I'm writing a message) continued. But weeks later, it spontaneously disappeared--just as it had mysteriously begun months before. While I did nothing to fix it, the problem has not appeared for several weeks now. The reason is completely mysterious--but I'm just glad it's working properly now!

Vincent

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Thanks for the update.

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