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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.
Arkivuar

I have an error but I don't understand it. And I don 't know what to do.

Thunderbird Diagnostikim
cor-el replied
DorienvanSchie
DorienvanSchie

I received an error report with this message, but I don't understand it. And I don't receive any mails and I cannot send any mail either.

Tijdstempel: 22-2-2014 19:45:03 Fout: ERROR addons.manager: Exception calling provider getAddonsByTypes: [Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource://gre/modules/PluginProvider.jsm :: getIDHashForString :: line 34" data: no] Bronbestand: resource://gre/modules/PluginProvider.jsm Regel: 34

What should I do?

I received an error report with this message, but I don't understand it. And I don't receive any mails and I cannot send any mail either. Tijdstempel: 22-2-2014 19:45:03 Fout: ERROR addons.manager: Exception calling provider getAddonsByTypes: [Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource://gre/modules/PluginProvider.jsm :: getIDHashForString :: line 34" data: no] Bronbestand: resource://gre/modules/PluginProvider.jsm Regel: 34 What should I do?

Krejt Përgjigjet (2)

mannutech
mannutech

just sometimes when the cookies over air increases it happens.......you can try uninstalling and installing again

cor-el
cor-el
  • Moderator

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search Bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.json and addons.sqlite files.