Forum Asistence për Thunderbird

Hello, after I tried sending a message with a zip attachment to someone, I now keep getting this error message every time I open TB or every time I send a new message. There is nothing in my outboxes and I can't even find the original message with the zip attachment anymore. I have tried removing the account I sent that message from but I keep getting the same error message. I also used Send Later, but removing that also didn't solve the issue. Do you have nay pointers?

Hello. For the last week or so, Thunderbird has become unusable for me. Shortly after doing anything, such as clicking on a message, it hangs and I can get nothing else done. If I go to another window, and then back to thunderbird, it redraws the window frame, but with transparent window contents (the underlying screen is visible). My "top" linux command shows that thunderbird is eating 100% CPU (on only one thread of the multithreaded 12th Gen core i7).

I've looked at the Activity Manager before the freezing, and nothing untoward is reported. After the freeze, Activity just opens as another transparent window, so I don't know if anything is happening.

I tried resetting the global index as was suggested in another post here. It indexed all my boxes without any error but was not changed afterwards.

I'd really appreciate suggestions here. I'm not aware of having done anything such as a change of settings, so it has me beaten at the moment. I've been using Thunderbird for years without seeing this before.

Kenneth.

Thunderbird (now 102.9.0) regularly freezes but doesn't crash for me on Windows 10 and 11. Substantially the same behavior occurs whether I'm in troubleshooting mode or have addons enabled.

In Thunderbird, I have 3 mail accounts, and all 3 are IMAP accounts. From the status bar notifications, it seems a large part of Thunderbird's slowness arises because opening a new IMAP folder causes Thunderbird to authenticate to the mail service and check for new messages in that folder.

I already have Thunderbird downloading all of the mail in the IMAP folders subscribed to in each account. So, is there a way to prevent the "recheck for new messages in a folder when opening that folder" behavior and, e.g., only check for new messages on the schedule in each account's settings, by doing "Get Messages," etc.?

Thunderbird is about as responsive as I would expect when I'm working in offline mode. So, I suppose I could open Thunderbird, allow it to sync up to the IMAP accounts, then go offline to work on the messages that came in, then go back online to sync what I've done to the server. But I suppose I'm hoping to avoid that online state toggling if there's a way of doing so.

Thank you so much for your thoughts!

With upgrade from 102.8 to 102.9, a new problem with connection to MS exchange enterprise server has arisen. The server will now not let me send mail through the SMTP connection. I can receive mail without a problem. My university uses 2fa (DUO push). The connection that has worked in the past uses smtp.office365.com, port 587, STARTTLS, and OAuth2. When I try to send now, I get this error dialog: "Login to server smtp.office365.com with username xxx@xxx.edu failed." [I've redacted that username]. When I choose "Enter New Password", no authentication dialog boxes come up. It just times out with the same error dialog. I'm not getting a 2fa push notice either. Any ideas on what to do next? Thanks.

Thunderbird 102.9.0 Windows 10 I guess I have a "failed" message stuck in Thunderbird on my work computer from months ago. Error message box pops up probably every couple days, then for a few days in a row, then not for a few days. When it comes up there are normally 3 or 4 instances, have to close each one.

Picture of error message attached.

When the error box pops up it prevents the sent and inbox folders from syncing - I don't think it stops messages from sending (I use the Send Later add-on regularly) - which means when I go to look at my emails on my phone or home computer the folders will not refresh till I get back to my work computer and clear the error.

Last emailed this person back in November (11 emails sent total) and had this message once around that time, called him and he confirmed email came through.

Appreciate any suggestions.

After many years of proper work my Thunderbird crashed completely and left me with a start-up screen for a complete new installation. Restart of Thunderbird or the pc didn't help to solve the problem.

I entered my credentials (Name, E-mail-address and password and I succeded getting all mails lying on the mailserver downloaded (around 1500 mails from February 9th to March 20). I am also able to send e-mails.

But I have lost contact to all my e-mails before this date which, besides my ordinary inbox and sent-box counts archives going 12 years back.

How do I connect my new setup with all the folders from the old configuration. Looking in %appdata%\tThunderbird, I can see they are lying there, but how do I connect to them? It seems that the new profile has already got in contact with my address book, (so far so good). But there seems to be no contact to everything else.

I use POP3

Can you provide me with the necessary knowledge to reestablish the situation, please?

Looking forward

Johannes

Previous to the current Thunderbird update(s) (v 102.9.0), I was able to use an add on like Google Calendar Plugin or similar to access my Google Calendar through Thunderbird.

Now, when selecting any such add on, the Google Workspace page appears, offering two options, "Get Started" or "Sign In".

As I already have an account and a Google Calendar, selecting Sign In redirects to a blank "page" where previously I would expect to find the Google Sign In.

I also tried Get Started, same result, blank page.

What can I do to continue to access my Google Calendar through Thunderbird?

I also tried Lightning, but it's subpar in comparison and, if that's the solution I would just as soon scuttle the further use of Thunderbird.

Hi, I have been using Thunderbird for years. I have always used POP3. Recently I have run into a problem. I can receive emails from my Gmail accounts but I can no longer send emails. It just freezes and shows a “sending message” box. I have checked and checked on the settings and OAuth2 is set and I am out of ideas. Thunderbird works fine for other accounts, (GMX)

oauth://accounts.google.com (https://mail.google.com/ …) entries are in the password listing for all accounts.

So, I removed one the Gmail accounts and reinstalled it. I was asked to confirm that I want to allow Thunderbird to access the account and I agreed. Now THAT one works. I knew the account works because I set it up an a Portable Thunderbird first and it worked.

Is there an easier way? I have EIGHT Gmail accounts an others that use OAuth2. (13)

Also, I noticed that after I removed that account, the “pop.gmail-9.com” was still in the Mail folder. A new “pop.gmail-16.com” was created after the account was reinstalled. As a matter of fact, there are several “pop.gmail-?#.com” entries for accounts that were removed years ago. Can I delete them? Should I?

Thank you. Joe

Install TB Add several Gmail accounts Attempt to add 4th account Process goes as usual Get to popup window 'Enter credentials for asdf@gmail.com on imap.gmail.com' Email address I filled in is automatically populated Blue 'Next' button --> Press the button !!! Email address field is erased and replaced with light grey 'Email or phone'

It will not continue to the password field. I can login through gmail on the web, the credentials work. If I manually paste the email address in the field, the process just repeats

Hi, I have two e-mail both are sent with Gmail (Google Workspace) one was sent with the multi-send feature the other was sent in the normal mode. The content of both e-mails should be the same. An inline image and some text.

The mails sent in multi-send mode don't show the image inline - but as attachment in Thunderbird. (see images)

Is this a bug in Thunderbird not displaying the content correctly?

This is the e-mail source in multi-send mode (metadata removed) - not displaying correctly:

MIME-Version: 1.0 From: Redacted <a@b.c> Date: Fri, 17 Mar 2023 19:09:37 +0100 Message-ID: <redacted> Subject: Multisend To: b@b.c Content-Type: multipart/mixed; boundary="000000000000b1385f05f71c7b73"

--000000000000b1385f05f71c7b73 Content-Type: multipart/alternative; boundary="000000000000b1385e05f71c7b71"

--000000000000b1385e05f71c7b71 Content-Type: text/plain; charset="UTF-8"

[image: image.jpg] Some Text

--000000000000b1385e05f71c7b71 Content-Type: text/html; charset="UTF-8"

Some Text

--000000000000b1385e05f71c7b71-- --000000000000b1385f05f71c7b73 Content-Type: image/jpeg; name="image.jpg" Content-Disposition: attachment; filename="image.jpg" Content-Transfer-Encoding: base64 Content-ID: <ii_lfcuu0c90> X-Attachment-Id: ii_lfcuu0c90

/9j/4AAQSkZJRgABAQAAAQABAAD/4QAqRXhpZgAASUkqAAgAAAABADEBAgAHAAAAGgAAAAAAAABH ..... --000000000000b1385f05f71c7b73--

This is the e-mail source in normal mode - displaying correctly:

MIME-Version: 1.0 From: Redacted <a@b.c> Date: Fri, 17 Mar 2023 19:08:38 +0100 Message-ID: <Redacted> Subject: NotMultisend To: b@b.c Content-Type: multipart/related; boundary="0000000000002ae31705f71c78c6"

--0000000000002ae31705f71c78c6 Content-Type: multipart/alternative; boundary="0000000000002ae31605f71c78c5"

--0000000000002ae31605f71c78c5 Content-Type: text/plain; charset="UTF-8"

[image: image.jpg] Some Text

--0000000000002ae31605f71c78c5 Content-Type: text/html; charset="UTF-8"

Some Text

--0000000000002ae31605f71c78c5-- --0000000000002ae31705f71c78c6 Content-Type: image/jpeg; name="image.jpg" Content-Disposition: inline; filename="image.jpg" Content-Transfer-Encoding: base64 Content-ID: <ii_lfcusgws0> X-Attachment-Id: ii_lfcusgws0

/9j/4AAQSkZJRgABAQEBLAEsAAD/4QBsRXhpZgAASUkqAAgAAAADADEBAgAHAAAAMgAAABICAwAC ... --0000000000002ae31705f71c78c6--

For some reason Thunderbird is prone to multiple key ` bounces causing , most aggravating , deletions of additional emails in addition to the one clicked on .

I don't have this problem in other programs .

Is there any known cause and is there any settings I can adjust to correct it .

Thunderbird decided to update on it's own. The end result is that all all address books (of which I had about a dozen of) are empty. I went to check the appdata roaming thunderbird profiles -folder as suggested by a few others having similar issues. There are 40+ abook.mab.bak files of different numbers, each with a *.bak copy next to it. The baks are 4kB, the mab files are 320kB and needless to say, none of them contain any of the address books. Same with history files. There are no larger files to be found anywhere in that folder.

Does this mean Thunderbird decided to destroy over a decade's worth of work just to update the stupid software? *that* folder was not backed up. It also seems there are no previous versions of that file available, as usual with Windows. :/

Hello, when replying, forwarding messages with such a long subject as in attachments Thunderbird causes that e-mails in the inbox stop being displayed, searched. Everything fixes itself when I restart the program.

Please help.

Regards

T'bird does not open properly for the second user. A window rectangle appears and the title line is correct. However, the rest of the window is transparent. I can't even move the window; I can only do a Force Quit. The first user has to logout before the other user can use T'bird. O/S is Ubuntu 22.04.2 LTS

My graphics set up is: NVIDIA GeForce GT 730/PCIe/SSE2

Hello, I started having a few issues with my email account recently. One of them is that my new emails are no longer automatically coming through to my inbox. I have to close T-Bird and then reopen it in order for emails to populate. I checked my configurations and that is all OK. I can't seem to find a solution. Any help would be appreciated. Thank you! viggy

Yet again, even after a Thunderbird update, TB still refuses to honor its own promise to store certificate security exceptions "permanently". And to think that I set up these e-mail accounts so that I could keep using TB after Wild West Domains switched to MS Outlook. I notice from other Questions that this has been going on for years. Mozilla and Microsoft are becoming more alike every year, ever expanding "features" without fixing the old bugs. All the 9 images below were generated by TB on this day, December 30, 2022, after the same exceptions were confirmed at various times and dates: November 11, 23 & 28 and December 4, 10, 13, 20 & 23. If you are going to give us a check box that says the exception will be stored "permanently", then damn well keep your word.

PDF not opening in Thunderbird says file is damaged. File not damaged as I can open it from my phone. When I click on it and try and open it from Thunderbird it opens a new tab and I get a blank black screen with nothing there. If I try and save it and and open it I get error message below.

Please help because it is imperative I can open pdfs on my computer.

Thank you.

Thunderbird was working fine, then suddenly seemed to freeze. There is a black dot going back and forth beside INBOX at very top. No messages coming in, when try to send get msg "this msg could not be sent because the connection to outgoing server (SMTP) smtp.gmail.com timed out.

No idea. Have rebooted computer several times. Have uninstalled VPN and Antivirus programs (never a problem for the past 6 yrs using them) Black dot keeps going back and forth beside inbox

Go to secondary account, no dot going back and forth but same error message as noted above

primary acct imap.gmail.com port 993

                         my proper email address  SSL/TLS  0Auth2

secondary pop.gmail.com port 995 SSL/TLS 0Auth2

Please help!!!! I need my email