We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Suddenly I can no longer open my comcast email. I tried deleting cookies and emptying the cache, but neither helped. I can see the preview of the inbox, but not the whole inbox, and I cannot open any email. Help! I hate having to use IE!

  • 5 përgjigje
  • 38 e kanë hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga the-edmeister

more options

When I click on "open entire inbox" the font seems to get very large briefly,then it returns to the normal size.I can't see my whole inbox or open anything!

When I click on "open entire inbox" the font seems to get very large briefly,then it returns to the normal size.I can't see my whole inbox or open anything!

Zgjidhje e zgjedhur

Using IE, login to that Xfinity web mail account and open Preferences. On the General tab switch to the Xfinity Connect Lite interface, hit Save' upper-left of that dialog, then log out.

Then try View Entire Inbox in Firefox.

Lexojeni këtë përgjigje brenda kontekstit 👍 3

Krejt Përgjigjet (5)

more options

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Zgjidhja e Zgjedhur

Using IE, login to that Xfinity web mail account and open Preferences. On the General tab switch to the Xfinity Connect Lite interface, hit Save' upper-left of that dialog, then log out.

Then try View Entire Inbox in Firefox.

more options

Thanks so much!

more options

When using Preferences to change the email to Xfinity Lite you loose certain valuable features available in the full verfsiion. This may work for some but I enjoy attaching photos in some emails and having them show in he message boz along with a message. It's a shame that two multi-national companys can't get their act straight. Comcast blames Firefox, Firefox blames Concast. In the meantime users are forced to use Internet Explorer. I hate this kind of stupidity. Millions of consumers are inconvenienced. I suspect that Microsoft and Comcast are schemeing in this matter.

more options

That's a strong possibility, Microsoft owns a good amount of Comcast stock.