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Languages not showing in YouTube Studio

landemi replied
landemi

Languages are not showing in YouTube Studio when trying to add subtitles. They appear normally in Edge so I don't know if it's a problem with Firefox?

Languages are not showing in YouTube Studio when trying to add subtitles. They appear normally in Edge so I don't know if it's a problem with Firefox?
Foto të bashkëngjitura ekrani

Krejt Përgjigjet (4)

Hi,

Sorry you experience that. Here are some standard troubleshooting steps that may resolve the issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon in the left part of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, try clearing cookies and data for YouTube (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  5. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.

Does any of the above help? Looking forward to your update on how it goes!

xxxxx

Ndryshuar nga landemi

I've tried every step except copying files between profiles which seems a bit too advanced for me. The problem remains.

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