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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Block Pop-up Windows

  • 18 përgjigje
  • 4 e kanë hasur këtë problem
  • 408 parje
  • Përgjigjja më e re nga saadm

I have turned off Block Pop-up Windows but it still blocking the access to websites.

I have turned off Block Pop-up Windows but it still blocking the access to websites.
Foto të bashkëngjitura ekrani

Krejt Përgjigjet (18)

I have turned off pop up blocker on Safari. I can open those websites on Safari without any issue. I have Firefox 146.1 (65627)

Ndryshuar nga saadm

Hey saadm,

If you disable the pop up blocker, does it work?

I have disabled pop up blocker but it still blocks websites with pop ups.

Can you try again in Private Browsing mode?

I tried it in Private browsing mode, same issue. This issue is not just with one website. latest Firefox installed, 147.1 (66967)

BTW, no issue opening these websites in Safari, Edge, Chrome, DuckDuckGo.

Can you let me know what kind of ETP level you've set on your phone?

I have iPhone 16. There is no ETP setting on iOS. I think Android has this setting.

Oh, apologies. We do have it on iOS Enhanced Tracking Protection in Firefox for iOS.

Interesting. I wouldn't be surprised if you have set ETP to strict. Can you try to disable the ETP altogether?

Also, would it be possible to share the link of the website for testing purposes?

I disabled ETP and tried again, same issue. I have removed Firefox and reinstalled it, same issue. I am going to send you the website in a message.

Thanks for sharing the links. I tried them, but found no issues on both, but I may just don't have the same use case you do.

Since you mentioned that the issue is related to opening a PDF, can you try to open a PDF from here and let us know how it goes?

I have attached a screenshot for reference. When I click on the View Letter on the website I get “Pop-ups are currently blocked” window and it is not opening

I wonder if this is the same issue, which should be fixed with the 148.3 update. Can you check the issue if it's resonate with you?

I have the latest build 148.3, still the same. I have tried Brave browser, Google Chrome, Safari, DuckDuckGo, no such issue

Ndryshuar nga saadm

In that case, would you please file a new bug report on https://github.com/mozilla-mobile/firefox-ios/issues?

I have posted a bug report. Thank you

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