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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

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  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 29 parje
  • Përgjigjja më e re nga FredMcD

wingrider6
wingrider6
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Trying to get in my account with spectrum.net. Have always had issues with Spectrum and Firefox but eventually would get to my account, but not this time. Can load Spectrum's home page and the sign in page but after entering sign in info, I click the Sign In button all I get is a white page. I cannot load My Account page with Firefox. I can do it with MS Edge but not FF. Firefox and Win 10 are the latest versions. I did clear the cache and cookies and reload FF but no help.

Trying to get in my account with spectrum.net. Have always had issues with Spectrum and Firefox but eventually would get to my account, but not this time. Can load Spectrum's home page and the sign in page but after entering sign in info, I click the Sign In button all I get is a white page. I cannot load My Account page with Firefox. I can do it with MS Edge but not FF. Firefox and Win 10 are the latest versions. I did clear the cache and cookies and reload FF but no help.

Krejt Përgjigjet (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

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