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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

App Keeps Crashing

Cooper
Cooper
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Mozilla VPN keeps crashing when I try to open it. I am running it on a Windows 10 20.04 machine, and I have already tried reinstalling the app. I really need access to the VPN because I'm on public wifi, and would prefer my work to be encrypted. Please help!

To explain how it is crashing, I will click the app to open it, and it will show in the icon tray for a second and then disappear.

Mozilla VPN keeps crashing when I try to open it. I am running it on a Windows 10 20.04 machine, and I have already tried reinstalling the app. I really need access to the VPN because I'm on public wifi, and would prefer my work to be encrypted. Please help! To explain how it is crashing, I will click the app to open it, and it will show in the icon tray for a second and then disappear.

Krejt Përgjigjet (3)

Eve
Eve
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reset the VPN by navigating to your %AppData% folder, finding Mozilla, and then deleting the Mozilla VPN folder inside it. Then redownload and reinstall the VPN and it should work.

Cooper
Cooper I zoti i pyetjes
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I kept rebooting, then reinstalling, and it still doesn't fix the issue.


Ndryshuar nga Cooper

user314323680155596518950488851121958047556
user314323680155596518950488851121958047556
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Was having the same problem until I read this thread. I went to C:\Users\<username>\AppData\Local\Mozilla and deleted the FirefoxVpn folder, then started the Mozilla VPN app and it started back working. Didn't have to re-download.

Ndryshuar nga user314323680155596518950488851121958047556