Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Arkivuar

My wife's PC had a malware that caused the proxy settings to not be recognized. Thunderbird refuses to change the proxy settings

engrbill47

A malware caused my Wife's PC to not connect to Firefox, Thunderbird or Internet Explorer. I was able to eliminate the malware, and get Firefox to connect to the internet. But Thunderbird will not connect even if I make manual connections. What should I try next?

A malware caused my Wife's PC to not connect to Firefox, Thunderbird or Internet Explorer. I was able to eliminate the malware, and get Firefox to connect to the internet. But Thunderbird will not connect even if I make manual connections. What should I try next?

Krejt Përgjigjet (1)

What error message do you get?

Do you use a proxy at all?

What are your current proxy settings in Thunderbird? Compare that with what's set in FF.

Do you use a personal firewall? Make sure TB is allowed.

Thunderbird will not connect even if I make manual connections.

What are 'manual connections'?