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My wife's Thunderbird will not acknowledge that the pc is connected to the internet

Thunderbird Mësoni Bazat. Si T’ia Fillohet
Matt replied 12 vjetë më parë
engrbill47
engrbill47

My wife's PC has a bug (malware, virus, etc) I removed it. Now Thunder bird will not acknowledge taht the PC is indeed connected to the internet. Firefox works just fine. But Thunderbird & all of her Gamehouse games cannot seem to find the internet connection. Previously, I was getting a message taht the proxy settings were being rejected, HELP!

My wife's PC has a bug (malware, virus, etc) I removed it. Now Thunder bird will not acknowledge taht the PC is indeed connected to the internet. Firefox works just fine. But Thunderbird & all of her Gamehouse games cannot seem to find the internet connection. Previously, I was getting a message taht the proxy settings were being rejected, HELP!

Krejt Përgjigjet (4)

the-edmeister
the-edmeister

moving to the Thunderbird support queue from Firefox support

christ1
christ1
  • 25 Kontribuesit Kryesues
  • Moderator

Thunderbird ... cannot seem to find the internet connection.

Can you explain that in more detail?

engrbill47
engrbill47 I zoti i pyetjes

Christ 1: The Firefox browser works fine after I reset the connections in the Tools functions. But I cannot seem to get the connection settings to respond to my changes in Thunderbird. Every time that I try, the window says that ther is no internet connection . I tried to install a new copy of Thunderbird w/o succuss...that is, it told me that my proxy settings were wrong. Yet the browser goes on merrily w/o glitch.

Matt
Matt
  • 25 Kontribuesit Kryesues

Tools menu (ALt+T) > options > Advanced > Network and Disk space > Settings

and try with no proxy etc.

I think you probably do not have the system clean and the malware most likely has left a system proxy that is dead. see http://answers.oreilly.com/topic/675-how-to-configure-proxy-settings-in-windows-7/