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locked out of using the menues

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  • Last reply by cor-el

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None of the pull-down menus work in Firefox (file, edit, view, etc) and none of the other pull-down menus such as browse history, most visited, etc. click down either. What happened?

None of the pull-down menus work in Firefox (file, edit, view, etc) and none of the other pull-down menus such as browse history, most visited, etc. click down either. What happened?

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Start Firefox in Use Troubleshoot Mode in Firefox to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems