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Firefox makes no sound

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I asked this question 2 years ago. It's closed so I have to ask again. Firefox makes no sound. I have a YouTube video playing, for example, and I can see the video, but there's no sound. YouTube's unmuted, the volume is all the way up. If I download the video I can play it with mplayer and hear the sound. I can watch a DVD with xine and hear the sound. I can play an audio file at the same time and hear the sound. I've encountered some videos I can't download so I can't hear them - I have to go to the library to use their computers.

I see 'failed to init cubeb... AudioStream.cpp line 387' and 'OnMediaSinkAudioError... MediaDecoderStateMachine.cpp, line 3755'

if those mean anything.

I asked this question 2 years ago. It's closed so I have to ask again. Firefox makes no sound. I have a YouTube video playing, for example, and I can see the video, but there's no sound. YouTube's unmuted, the volume is all the way up. If I download the video I can play it with mplayer and hear the sound. I can watch a DVD with xine and hear the sound. I can play an audio file at the same time and hear the sound. I've encountered some videos I can't download so I can't hear them - I have to go to the library to use their computers. I see 'failed to init cubeb... AudioStream.cpp line 387' and 'OnMediaSinkAudioError... MediaDecoderStateMachine.cpp, line 3755' if those mean anything.

Chosen solution

pulseaudio is running. Removing '--disallow-module-loading ' solves my problem. This security measure is in Slackware's rc.pulseaudio. I'll tell them about it.

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All Replies (7)

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Hi, sorry not able to hear.

Can try in Safe Mode

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST REFRESH INSTRUCTIONS

Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions. Please let us know if this solved your issue or if need further assistance.

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I tried all of this BEFORE I asked here. I've had this problem for more than 2 years.

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Do you have PulseAudio installed?

https://bugzilla.mozilla.org/show_bug.cgi?id=1247056

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I have tried both with and without pulseaudio. When I have pulseaudio running I have run pavucontrol, turned the volume all the way up, made sure speakers were unmuted.

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Chosen Solution

pulseaudio is running. Removing '--disallow-module-loading ' solves my problem. This security measure is in Slackware's rc.pulseaudio. I'll tell them about it.

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Hmmmm... I was running as root when this fix worked; when I run as myself it doesn't. (Yes I tried it as root before) so I have a permissions problem too; would anyone know what? I've looked at lsof's output but that hasn't helped.