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FF 57. Can't enable Java and cookies for AOL mail

  • 4 replies
  • 10 have this problem
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  • Last reply by John

John
John
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Web: https://mail.aol.com/en-us Can't get to email since FF 57. All FF help seems to be for older versions. IE and Chrome work. Would prefer not to use them for my email. No Java plugin icon shows in address bar.

Web: https://mail.aol.com/en-us Can't get to email since FF 57. All FF help seems to be for older versions. IE and Chrome work. Would prefer not to use them for my email. No Java plugin icon shows in address bar.
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Chosen solution

Solved. Refresh fixed it. Ididn't like using Chrome or IE, both slower than FF. Appreciate your help on this. John

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philipp
philipp
  • Moderator
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hello, can you try to replicate this behaviour when you launch firefox in safe mode once? Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

(please also note that java and javascript are tow very different things - the first one is a deprecated browser plugin that won't be necessary to get to your emails)

John
John Question owner
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Same result in safe mode, same message.

Windows 7, works the same using 3 different internet providers (all wireless).

philipp
philipp
  • Moderator
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ok, in this case please try to refresh firefox and see if this can address the issue...

John
John Question owner
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Chosen Solution

Solved. Refresh fixed it. Ididn't like using Chrome or IE, both slower than FF. Appreciate your help on this. John