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Can't Reset Firefox Password

  • 2 respostas
  • 1 tem este problema
  • 141 visualizações
  • Última resposta por FredMcD
  • Arquivadas

user296677282329748976349840487446987643110
user296677282329748976349840487446987643110

For some reason I cannot reset my Firefox password


specifically i get the error {"code":400,"errno":120,"error":"Bad Request","message":"Incorrect email case","info":"https://github.com/mozilla/fxa/blob/main/packages/fxa-auth-server/docs/api.md#response-format","email":"[an old email address]"}

For some reason I cannot reset my Firefox password specifically i get the error {"code":400,"errno":120,"error":"Bad Request","message":"Incorrect email case","info":"https://github.com/mozilla/fxa/blob/main/packages/fxa-auth-server/docs/api.md#response-format","email":"[an old email address]"}

Todas as respostas (2)

Googlethunderbird.
Googlethunderbird.
  • Top 25 Contributor

Hello

FredMcD
FredMcD

Are you talking about a website? Or the browser itself?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}