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Would someone please make a tool that will diagnose and fix the continuing problem of local folders showing as empty when the profile mail folder shows many message files inside? I've wasted far too many hours following all the suggestions from Mozilla help and Google searches all to no avail. Also, the Add-On ImportExportTools NG does not help or even seem to be working at all. TB 128.9.1 esr

I am running Windows 10 Home edition. My email account is for a domain I own on Dreamhost. When I click on a subfolder I get the message "Server imap.dreamhost.com has disconnected. The server may have gone down or there may be a network problem." I have my firewall set to allow thunderbird.exe traffic to pass. Any suggestions. I don't have this issue running K-9 on my Andriod phone. (I am reluctant to switch to Thunderbird on my Android phone until I solve this on my PC.

Any suggestions?

A jpg atttachment no longer opens with right click. I have looked at settings, in files and attachments and have tried, open with photoshop elements, open with firefox, always ask, and save file. None make any difference. I can right click on the attachment and the menu says open, save etc. click on open and nothing happens.

I recently got a new computer, and set up Thunderbird as my email program. Everything is working, except I get two copies of every email I receive. What setting do I need to change to fix this? Thanks.

I have been using Thunderbird for several years now and am currently using Thunderbird Desktop Version 128.9.2esr Released April 15, 2025, on a MacBook Air Retina 13", using OSMac Sonoma 14.7.5. Office attachments cannot be open directly from an email, but have to be detached first. I have had this problem for some time and I have looked at other posts about this and followed instructions, but the problem persists. Thought I would try again to sort it out. Any help to resolve? Thanks

Dear Community

i use the Thunderbird app for Android (Samsung S23+ Android 14, OneUI 6.1) to retrieve emails from a mailbox (IMAP). That works. Now I would like to automatically forward incoming emails to other email addresses according to filter criteria.

I have filters for this in the desktop version. But I can't find them in the app. And the filter on the PC only works when the PC is running. Which it shouldn't. The forwarding should be done in the Android app. There is no access to a webmailer.

Many thanks for your help and happy easter, Michael

Sometimes when I get an email these weird characters show up. I did make a search for it and it seem to be some formating for text. I guess this is somthing that need to be addressed by the dev team?

Since I updated to 128.4.1esr filters no longer work good: some emails are left in the main folder and not transferred in the subfolder I'd like and I ordered via filter; other emails are duplicated in the main folder and in the destination folder ;moreover, if I try to modify a filter, the window is so big that the OK button slips under Windows 11 system tray and it's impossible to click; thw window is impossible to resize, nor I can drag it, so the OK button remains invisible under Windows tray bar. Thanks for your help.

My installation: Thunderbird Ver. 128.4.1esr ID build 20241101163316

Hi, I often recieve mails with an invitation for a date. Opening the mail I see the date and 3 buttons accept, preliminary and reject (I am not shure about the English buttons) When clicking accept no mail to the invitor is send. What setting is wrong? I am using 128.9.1esr (64-Bit) Many thanks Wolfgang

Recently saving draft emails has become an issue. No longer functional in automatic or manual mode. See attached image for details.

Similarly, automating and rules guided saving copies of 'sent' emails have failed.

No changes have been made to these Thunderbird components.

Attempted to repair the 'drafts' folder did not help.

Any assistance welcomed.

If I send an email to my wife's or my own email address, I don't receive it. If I send an email to the same email addresses from my Gmail address, it arrives at both addresses without any text enclosed.

Hi Thunderbird

I can't send emails from Thunderbird. Get this message: "Sending the message failed. Could not communicate securely with the other party, no common encryption algorithms. Configuration issues regarding need to be fixed."

I have a very hard time figuring it out and hope for help. Preferably in Danish.

Best regards Bente Nybjørn

I have a email folder that display the name and contents in the main window (Name, 6 messages) but there are no messages visible in the window. I had tried to separate the thread but something went wrong and now any mail that I move into the folder disappears. Where are they and how do I get them to display?

In the past I've always been able to restore email subfolders and the emails in those folders to Local Folders by copying over the files from the profile directory of a previous installation under Mail/Local Folders

But I'm trying it now on v. 128.6.1esr (64-bit) and it no longer works.

e.g. I do the following with TB closed: $ cd [old_profile_dir]/Mail/Local\ Folders/ $ cp -r Archives* Sent* Templates* [new_profile_dir]/Mail/Local\ Folders/

When I reopen neither the emails nor their folders are there.

If I try creating all of the relevant folders from within thunderbird, then closing it and copying over in the same way, it similarly seems has no effect. Any help would be greatly appreciated.

I am trying to set up my sbcglobal.net account on Thunderbird.

I enter all of the inbound server settings, and i times out while checking them. What to do? I have similar issues setting up sbcglobal.net on other email clients.