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A few days ago, after several years happy use of Thunderbird, it has stopped downloading my emails to my computer where I have stored them for several years - off line I have no idea how to address the issue as nothing has changed at my end. I am thinking the only solution may be to backup all the data uninstall and reinstall thunderbird - if so what is the safest way to do that please?

Thunderbird 128.5.2esr (32-bit) Odd problem in that just one folder was being identified as not being able to be compacted because of Disk Space....not true, plenty of space as I keep it regularly cleaned. I can clear the issue by making another folder of a different name, copying all messages to that folder then running COMPACT on the new folder and nothing is amiss. Run it on the original problem folder and no issues. Delete the original folder and create another with the same old name and transfer the messages to the now new originally named folder. Delete the TEMP folder. Then run a COMPACT on the problem folder and no issues.

Then run compact on the whole message tree and sure enough the COMPACT issue has now moved to a different folder. I suspect you could chase this thing till the cows come home but won't resolve, just moves it from folder to folder.

Now I could just kill Thunderbird and reinstall but this is intriging. Not sure if that would help. Ran TROUBLESHOOT MODE clean with out the only extension I use and no change. Stumped.

Thanks!

I get lots of emails & like to reread some of them. I archive really important ones but nothing stays in my inbox more than a day or two, then they disappear. What's happening? I've changed no settings

So....shame on me, but I have some 19,870 emails dating back a couple of years of which I've done nothing about until now after having other TB email issue. Now it's time to tackle this problem. I've been clicking on my mouse like a robot just going down the line getting rid of all these old emails that at this point mean nothing to me. Obviously after a couple of years they're meaningless and anything important I might've needed, I've dealt with. Is there a way to delete the rest of these unwanted-unneeded emails other than just clicking away as I've been doing. Also....this has caused a problem with compacting my Inbox emails. Any help out there would be greatly appreciated!

Thank you, Michael....

I used ImportExportTools NG to export messages from one profile and import to another.

I tried to export only selected messages from my one of my local folders (it seemed an option, but IET NG is not intuitive).

Whatever, the import process has created a sub-folder in the local folder of the same name, and there is a huge redundancy (duplication) resulting.

My question: how can I merge the sub-folder into the parent, when dragging and dropping is not allowed?

When I print my emails and sometime view them I appear to have multiple lines of programme text (see attached) The text is also very small. Being new to Thunderbird can you tell me what settings I have wrong.

In composing e-mail text, for effective communications, i helps to be able to identify major divisions of text by using, for examples, ALL UPPERCASE, Title Case." Sentence case (another issue.)

I can't find it on this support site; (nor can your search engine.) It seems an odd oversight for an APP whose raison t'etre is communication.

Any help you can offer will be welcome. There are workarounds but all of them add to an already unacceptable burden of having to work around the workarounds that every Update to any software element of the system, however, minor, tends to generate.

Thanks, Jim R.

Hello guys: In MANY YEARS of using Thunderbird, my Incoming messages have started collected in Trash INSTEAD of in the 'Inbox' Folder ALWAYS set in 'Inbox' Folder set as the default: I have spent a lot of times searching for the cause of this malfunction but I can't find to find the cause and the way how to resolve this malfunction. Can anyone provide an effective help to correct this problem please - many thanks, Tony H.

"Connection to outgoing server (SMTP) smtp.rcn.com timed out". I called RCN support and they said my settings looked OK and I tried various combinations but nothing works. I tried turning off firewall but that didn't help. They suggested I contact Thunderbird.

This has been working for years but my last sent message was 4/27/2024. Obviously I don't use the account much!

Server smtp.rcn.com is OK and I tried both ports that RCN said should work. Connection security SSL/TLS (I tried others). Authentication method - encrypted password (I tried others). Username should be OK too - my name before the @rcn.com. That has been that way for a long time.

Any ideas? I can receive emails just fine.

I am on the latest release. 139.0.1 (64-bit)

Thanks!

Thunderbird For Android was added to my phone using the QR Code generated by Android for Desktop many months ago. There have been no problems at all with Desktop for Android. But, I have just recognized a problem.

In Thunderbird for Desktop (139.0b4) there is a folder named: - "Sent". In File|Subscribe it is not subscribed - "Sent Mail". It is in the Gmail group in File|Subscribe; it is subscribed - "Sent Email" contains three messages (which is reported)

In Thunderbird for Android (v10) there is a folder named: - "Sent". Nothing is reported. - "Sent Mail". Nothing is reported

As I am hesitant to do any experimenting in the Android installation, I am asking this question: What changes do I need to make in order to have a single folder (preferably "Sent Emails") in each installation of Thunderbird?

Thank you for your help!

= Ron

After upgrading the Thunderbird Desktop, when editing the email, I found that the previously saved email template could not be found, and there was no entry to open the template in the menu bar either. I couldn't find a solution, please help. (PS. In the red box of the screenshot, it was originally a mail template.)