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From one website I cannot select/copy any text. Works fine with same version and config on other PC. Both Win10 64b

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  • Última resposta por Siena
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Siena
Siena

If I access https://www.aliexpress.com from Firefox on my old laptop I can select any text and copy this. Now on my new laptop I can't select anything. On other sites everything is OK. With other browsers also on this site it works fine. Both laptops are running Windows 10 64bit. All updates installed. Both laptops use Firefox Quantum 62.0 (64-bits). I compared the Firefox config and don't find any difference. Any idea where it might go wrong?

If I access https://www.aliexpress.com from Firefox on my old laptop I can select any text and copy this. Now on my new laptop I can't select anything. On other sites everything is OK. With other browsers also on this site it works fine. Both laptops are running Windows 10 64bit. All updates installed. Both laptops use Firefox Quantum 62.0 (64-bits). I compared the Firefox config and don't find any difference. Any idea where it might go wrong?

Solução escolhida

The exact same problem with that site in this thread :

https://support.mozilla.org/en-US/questions/1232651

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Shadow110
Shadow110

Extensions, security programs, and 1 install is never the same as another.

This seems to work well on Win10 : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance. ___________________________________________________________________________

McCoy
McCoy

Solução escolhida

The exact same problem with that site in this thread :

https://support.mozilla.org/en-US/questions/1232651

Siena
Siena Proprietário da pergunta

I de-installed, rebooted and re-installed. Then checked out this dom.event.clipboardevents.enabled, which was OK at that moment and also my problem was gone. Everything works fine again.