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Firefox no longer opens on my computer.

  • 4 respostas
  • 1 tem este problema
  • 25 visualizações
  • Última resposta por alan_r

I click the icon, and it loads (I can see that in Task Manager) but it does not open.

I click the icon, and it loads (I can see that in Task Manager) but it does not open.

Solução escolhida

Have you tried to open Firefox in the diagnostic Safe Mode by holding the Shift Key down as you click on the Firefox icon?

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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

I have done this, with no effect.

Can you see the Firefox icon on the taskbar?

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf files.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.

Solução escolhida

Have you tried to open Firefox in the diagnostic Safe Mode by holding the Shift Key down as you click on the Firefox icon?

Modificado por alan_r a