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I have tried everything, can not get firefox to stop crashing or running terribly slow

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  • Balasan terakhir oleh FredMcD

amintz01
amintz01
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Something is really wrong with my internet explorer, runs really slow and hkeeps crashing, did all teh steps you told me to do

Something is really wrong with my internet explorer, runs really slow and hkeeps crashing, did all teh steps you told me to do

All Replies (1)

FredMcD
FredMcD
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Is the problem with Win Internet Explorer? https://support.microsoft.com

or Firefox?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29