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Pictures no longer appear in Outlook 2007 emails just shows a red X, I have 3.6.3 Firefox and Windows Vista.

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  • 10 have this problem
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  • Last reply by Chris Ilias

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I have Firefox 3.6.3, Outlook 2007 and MS Vista. A few days ago I noticed that images would no longer appear in email message, even after I click "Download images". I have tried all settings related to this in Tools/Options with no luck. This is no just happening to new messages but to all messages in Outlook, no pics will display...I just see a red "X" in a square box.

This happened

Every time Firefox opened

== A few days ago...I have recently upgraded to 3.6.3

I have Firefox 3.6.3, Outlook 2007 and MS Vista. A few days ago I noticed that images would no longer appear in email message, even after I click "Download images". I have tried all settings related to this in Tools/Options with no luck. This is no just happening to new messages but to all messages in Outlook, no pics will display...I just see a red "X" in a square box. == This happened == Every time Firefox opened == A few days ago...I have recently upgraded to 3.6.3

All Replies (5)

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Firefox is not an email program. Are you referring to hotmail? If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Diagnose Firefox issues using Troubleshoot Mode.

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I know Firefox is a browser, but when I upgraded to 3.6.3 I suddenly lost images in Outlook, could the upgrade be the issue. I was forced to kill an add-on DNA 1.0.0.01, does this affect anything? All relevant and obvious settings in Outlook and Firefox are set correctly (Tools/Options/Load Images Automatically is checked in Firefox for example), but no pics. I have seen other threads online from 2007 on with this issue mentioned but still no solution that has worked for me, from either the FF side or Outlook side.

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When I receive HTML newsletters, none of the pictures appear, not even red Xs. I can see the outline border of each image when I click on it, and when there's a hyperlink, it works, but I can't see the images.

My Outlook 2007 settings are fine. I use Windows 7 and FF 3.6.3.

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Did you try Firefox Safe Mode?

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