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കൂടുതലറിയുക
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Suddenly, yesterday Italy became unavailable as VPN server location. Why?

hermione0801

Italy as a location server was available up to November 2nd, so it can't be related to the summer's limited VPN rollout. Why this change now? I haven't changed anything on my profile, and my Forefox is up to date, so it's nothing to do with me.

Italy as a location server was available up to November 2nd, so it can't be related to the summer's limited VPN rollout. Why this change now? I haven't changed anything on my profile, and my Forefox is up to date, so it's nothing to do with me.

എല്ലാ മറുപടികളും (7)

Yes, I see it too. It is usually related to some technical difficulties. At this point, we don't know anything concrete about this.

Thanks! Well, I certainly won't subscribe to the paid VPN until I know whether the Italian server is always available, since it's the one I need.

That's a separate service, using different infrastructure.

If you have questions about the paid Mozilla VPN product, you can contact the support privately from within the Mozilla VPN app by going to Settings > Help > Contact Support.

hermione0801 said

Thanks! Well, I certainly won't subscribe to the paid VPN until I know whether the Italian server is always available, since it's the one I need.

The Mozilla VPN is a full VPN while the so called built-in VPN in desktop Firefox and Firefox for Android routes browser traffic through proxy servers.

The Mozilla VPN uses the server infrastructure and WireGuard-based backend provided by Mullvad VPN through a corporate partnership.

Hi, Is there any update on when this issue will be fixed? (if it's ever going to be fixed?). I need to be able to set the VPN to Italy to access certain Italian websites. Thanks a lot for any info anyone could give us.

There was a change in infrastructure of the networking vendor around Milano region, switching datacenters last week. Once they move to the new location the service should be brought back up once ramped up and deemed stable. This usually takes about a week or two.

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