Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

കൂടുതലറിയുക
Solved

Stop putting Sent emails in Local Folders

Thunderbird അക്കൗണ്ടു് കൈകാര്യപ്പെടുത്തൽ
NXTwoThou replied
NXTwoThou
NXTwoThou

Using 153.0b3 and having an issue.

Under Account Settings, I have three entries in the left: Company Yahoo Local Folders

Under Company, my POP3 download/remove from server account I've had since the 90s, under Copies & Folders I have "Place a copy in" for "Sent" Folder on: Company. Same for Message Archives, Drafts, and Templates. Under Yahoo I have "Place a copy in" for "Local Folders" for all four. The ONLY reason I have them set up this way is due to the error message that displays if I try and set any of them to be Yahoo.

I recently went to find an email I'd sent last week using my Company account and couldn't find it. I couldn't find any that had been sent for awhile. I eventually found it under Local Folders(I had "Hide local folders" turned on because I can't understand the reason to it to even exist).

What exactly is going on? Is it a bug with the beta? I'm getting really tired of having to move the messages to the correct folder when all of the settings appear correct(my oldest email is from 1996 btw, so I've been keeping current since Netscape Mail)

Using 153.0b3 and having an issue. Under Account Settings, I have three entries in the left: Company Yahoo Local Folders Under Company, my POP3 download/remove from server account I've had since the 90s, under Copies & Folders I have "Place a copy in" for "Sent" Folder on: Company. Same for Message Archives, Drafts, and Templates. Under Yahoo I have "Place a copy in" for "Local Folders" for all four. The ONLY reason I have them set up this way is due to the error message that displays if I try and set any of them to be Yahoo. I recently went to find an email I'd sent last week using my Company account and couldn't find it. I couldn't find any that had been sent for awhile. I eventually found it under Local Folders(I had "Hide local folders" turned on because I can't understand the reason to it to even exist). What exactly is going on? Is it a bug with the beta? I'm getting really tired of having to move the messages to the correct folder when all of the settings appear correct(my oldest email is from 1996 btw, so I've been keeping current since Netscape Mail)

എല്ലാ മറുപടികളും (3)

NXTwoThou
NXTwoThou Question owner

I've at least identified what's going on, but I don't see a method of stopping it.

I have 11 identities I use with my primary "remove from server" POP3 account. If I use any identity that's not my primary, it ignores "Place a copy in" settings(POP3/Sent) and puts into "Local Folders/Sent".

For Copies & Folders I have a checkmark in "Place a copy in" and have tried both ""Sent" folder on:" POP3 and "Other:" "Sent on POP3" with exact same results. It's kind of to be expected, I don't understand the duplication here anyway.

How do I stop this behavior? It feels very much like a bug.

Rick
Rick
  • Top 25 Contributor

Chosen Solution

I cannot check Thunderbird right now, but I believe that there are identity-level settings for folders that override the account-level settings. Edit the identity and see what is available.

NXTwoThou
NXTwoThou Question owner

Rick, that was exactly it! Thank you so much! Hadn't even considered hitting "edit" for identities.

If anyone is looking for a Thunderbird feature enhancement it would be identities having a "Use account default" as the default selection. Or a "Reset all identities to use these options" button under Account Copies & Folders.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.