Email notifications and updates
Hi team. Recently, I downloaded the app, but I noticed that the incoming emails are updated every 15 minutes. Could you please reduce the time into 1 min? Also is there any notification for incoming emails? I made folders for better correspondence with clients. Still there is no notification for incoming email.
Chosen solution
Hi Charalampos
The sync interval can't be reduced below 15 minutes. Google imposes this limit in Android for apps running background services such as TB's sync mechanism.
If you require for more timely notifications, you should enable the foreground push service. This is enabled per folder and provides immediate email delivery and notifications.
See the guide linked below. https://support.mozilla.org/en-US/kb/configure-push-email-thunderbird-android
To receive notification of emails arriving in folders you've added.
1. Enable the Notifications setting on the folder. 2. Enable the Sync or push setting on the folder.
To access these settings ...
1. Open the side menu with account folders showing 2. Tap manage folders (bottom of list) 3. Tap desired folder name 4. Toggle above settings ON
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Chosen Solution
Hi Charalampos
The sync interval can't be reduced below 15 minutes. Google imposes this limit in Android for apps running background services such as TB's sync mechanism.
If you require for more timely notifications, you should enable the foreground push service. This is enabled per folder and provides immediate email delivery and notifications.
See the guide linked below. https://support.mozilla.org/en-US/kb/configure-push-email-thunderbird-android
To receive notification of emails arriving in folders you've added.
1. Enable the Notifications setting on the folder. 2. Enable the Sync or push setting on the folder.
To access these settings ...
1. Open the side menu with account folders showing 2. Tap manage folders (bottom of list) 3. Tap desired folder name 4. Toggle above settings ON
Hi team Thank you for your support I will follow your instructions.
Kind regards Charalampos
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