Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

കൂടുതലറിയുക

Login Trouble

  • 3 മറുപടികൾ
  • 0 have this problem
  • 80 കാഴ്ചകൾ
  • Last reply by swiftmotion

I am unable to open my profile on Firefox. I am using desktop and windows 11. I am typing this question on DuckDuckGo browser because I was unable to go in. It will not let me search, open new tabs, refuse to open new tabs and even to click on settings. I also tried to delete it in an attempt to log in again but it won't even let me delete it. The image I shared is all I see. No bookmarks, shortcuts, ways to do settings and other things. Thank you!

I am unable to open my profile on Firefox. I am using desktop and windows 11. I am typing this question on DuckDuckGo browser because I was unable to go in. It will not let me search, open new tabs, refuse to open new tabs and even to click on settings. I also tried to delete it in an attempt to log in again but it won't even let me delete it. The image I shared is all I see. No bookmarks, shortcuts, ways to do settings and other things. Thank you!
Attached screenshots

എല്ലാ മറുപടികളും (3)

This issue is often related to a corrupted Firefox profile or broken user data folder. When Firefox cannot load bookmarks, tabs, or settings, it usually points to profile corruption rather than a simple login error.

Do you know how I can fix it? I really want this fixed as quickly as possible. Is there not a support email or anything?

Modified by swiftmotion

Why are you guys ignoring me? Why is there no normal support? I need help solving this problem. This is very terrible customer service.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.