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stop donation

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ronaxelsonygm
ronaxelsonygm

I was unable to install Thunderbird download, as Windows prevented it. I believe this is due to the fact that my laptop was given to me, and not registered in my name. I therefore opened an email account with tutu, after donating $41 USD to Mozilla. I wish to stop this payment please. My email address is [edited email from public community support forum] I appreciate your help,

Ron Axelson

I was unable to install Thunderbird download, as Windows prevented it. I believe this is due to the fact that my laptop was given to me, and not registered in my name. I therefore opened an email account with tutu, after donating $41 USD to Mozilla. I wish to stop this payment please. My email address is [edited email from public community support forum] I appreciate your help, Ron Axelson

Modified by James

എല്ലാ മറുപടികളും (1)

James
James
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From https://www.thunderbird.net/en-US/donate/#faq

Your donation may be eligible for a refund. You must contact us within 15 days of payment date. If you believe this payment was made without your authorization, please contact us immediately. Donations made via ACH or SEPA direct debit are ineligible for refunds. Due to the nature of these transactions our policy prioritizes minimizing refund fraud. We appreciate your understanding. If you need assistance, please contact us.