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കൂടുതലറിയുക

Update mess

  • 10 മറുപടികൾ
  • 0 have this problem
  • 8 കാഴ്ചകൾ
  • Last reply by Denys

Why can I suddenly NOT get a link to New York Times articles to open since the last update. It accuses me of being a bot!

Why can I suddenly NOT get a link to New York Times articles to open since the last update. It accuses me of being a bot!

എല്ലാ മറുപടികളും (10)

Hi! This sounds like an issue with your browser’s User-Agent or a security filter on the New York Times site. After the latest update, Firefox might be getting flagged as suspicious.

Try this:

1. Open about:config in the Firefox address bar.


2. Search for: privacy.resistFingerprinting


3. If it's set to true, change it to false.


4. Restart Firefox and try again.


Also try:

Opening the link in a Private Window (Ctrl+Shift+P).

Temporarily disabling extensions like uBlock, Privacy Badger, etc.

Checking if you're using a VPN or proxy, which might trigger blocks.


Hope this helps! Sebastian

Helpful?

It was already on False. I don't have those extensions. (I just have an adblocker that I've had forever and it has never been a problem.) And I do have a VPN. NYT has always worked with the VPN, and nothing changes if I turn it off. This is what I keep getting, attached.

Helpful?

Hello,

Our Webcompat team is looking into the issue. I'll keep you updated.

Helpful?

One more question: what OS version do you have?

Helpful?

Thaks for your help. Its Win 10.

Helpful?

Hello again,

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it. Does the problem persist?
  2. If the problem is not fixed, try clearing Firefox cache. Does it help?
  3. If it does not help, try also clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website). Does it help?
  4. If it also does not help, try running Firefox in Troubleshoot Mode. Does the problem persist?
  5. Finally, if the problem is still not fixed, try creating a new Firefox profile. Does the problem persist there?

Helpful?

Sorry for taking so long to respond. I was moving, and now I am in Israel! Running troubleshoot mode showed me that one of the three add-ons seems to be the problem, but I do not understand why it would suddenly be a problem when it has never been a problem before.......?

Helpful?

Hello,

Thank you for getting back! Could you please give the name of that add-on? It's hard to say why it started causing problems, but there are several possible reasons:

  • the add-on's update;
  • the add-on's incompatibility with the latest Firefox version;
  • the NYT website code update (which made the code interfere with the add-on's work).

Either way, you'd want to report that to the add-on's developers (so that they can fix the issue). To do that, head to the add-on's AMO product page and look for the support/contact information.

Helpful?

I think I was mistaken. It is a paywall blocking add-on. When I took it off I stopped getting the "you are a bot" error, and I thought I was getting through to the article, but I was not. The article began to show, and then the paywall popped up. With the add-on back on it goes back to mostly showing the error message but occasionally going to the article. So, I do not understand it. This is what it is doing with the add-on..... on. (Attached). The first two links are examples of articles that will not open and I get the "bot" error message. The second two links allow you to go through to the aritcle with no problem. Maybe they will help you unravel this?

Helpful?

If the site loads as expected (and displaying a paywall seems to be normal for the NYT) with the add-on disabled, then this add-on (extension) is the cause. In that case, there's not really much we can do, since it's up to the extension's developer to update it and fix the bugs. You'd want to inform them about the issue; usually, you can find the contact information on the extension's homepage on addons.mozilla.org.

Helpful?

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