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Yahoo email often fails after "checking mail server capabilities" when switching between folders.

  • 3 replies
  • 1 has this problem
  • 32 views
  • Last reply by markrlondon

markrlondon
markrlondon
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Switching between folders using Yahoo IMAP email, under Windows 10 , often fails after it displays "checking mail server capabilities". An error message pops up in a window that says:

"Server imap.mail.yahoo.com has disconnected. The server may have gone down...."

Inbox is never affected. Only the other folders.

I've duplicated the problem on 3 different computers, that were configured from scratch.

There is no pattern that I can find, regarding why it works sometimes, but other times it doesn't.

Any suggestions? Thanks. - Mark

Switching between folders using Yahoo IMAP email, under Windows 10 , often fails after it displays "checking mail server capabilities". An error message pops up in a window that says: "Server imap.mail.yahoo.com has disconnected. The server may have gone down...." Inbox is never affected. Only the other folders. I've duplicated the problem on 3 different computers, that were configured from scratch. There is no pattern that I can find, regarding why it works sometimes, but other times it doesn't. Any suggestions? Thanks. - Mark

Chosen solution

See id this helps. https://support.mozilla.org/en-US/questions/1363582

Read this answer in context 👍 1

All Replies (3)

Matt
Matt
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I would suggest logging. The files will be huge and grow exceedingly fast, but it is really the best way to see what is happening at the connection level. https://wiki.mozilla.org/MailNews:Logging

Please post some results.

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

See id this helps. https://support.mozilla.org/en-US/questions/1363582

markrlondon
markrlondon Question owner
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Thanks christ1! I had no idea about that setting. Much appreciated, as this has been a long time problem, finally fixed.