Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird stuck in loop can not download messages from server

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by tvwav

more options

Thunderbird appears to be stuck. Normal mode i get "connected to server..." and sometimes "checking mail server capabilities", but that is as far as it goes. In safe mode i get "connection to server timed out". I had been able to force the program to load messages by switching folders, but no longer. I am running AVast, and disabling it makes no difference. OS windows 7. Tried re-installing Tbird, no help. Ideas?

Thunderbird appears to be stuck. Normal mode i get "connected to server..." and sometimes "checking mail server capabilities", but that is as far as it goes. In safe mode i get "connection to server timed out". I had been able to force the program to load messages by switching folders, but no longer. I am running AVast, and disabling it makes no difference. OS windows 7. Tried re-installing Tbird, no help. Ideas?

All Replies (2)

more options

Is that windows safe mode with networking? Please try that.

more options

Have tried that with the stated results. I have been able to "force" Thunderbird to retrieve messages again after rebooting tonight by doing some other action such as emptying junk, but the program still will not retrieve messages at start or automatically while running,