We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why do i get a message that another program is using the email when itry send a photo?

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by Toad-Hall

blackcaddis
blackcaddis
more options

when i try to send an email I get a message that i can't send because another program is using my email or is trying to send a message..?

when i try to send an email I get a message that i can't send because another program is using my email or is trying to send a message..?

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

It would be useful if you could post an image of that error message.

I would suggest you see if it is your Anti-Virus software scanning files. Stop it scanning outgoing mail.

How are you sending the image ? If image file is open, close it. In Thunderbird

  • open a new Write message.
  • Enter details and Type content
  • click on 'Attach' button
  • select the image file.
  • click on 'Open'
  • click on 'Send'

Did email send ?