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I need a phone number so I can talk to you please, I have low vision and need to talk.

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If I could see to fill this in I would not need the phone number. Please give me a phone number NOW!!

If I could see to fill this in I would not need the phone number. Please give me a phone number NOW!!

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Please send the phone number to my e mail at (Email removed by Mod) I have to sign off now.

Modified by user633449

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Like most developers of free software, Mozilla does not provide phone technical support. This is our official technical support site, and we can help with any issues you may be having. You can try zooming in on the website in order to see it more clearly ,Accessibility features in Firefox - Make Firefox and web content work for all users can help with that.

Please feel free to ask your questions here. Try updating Firefox Update Firefox to the latest release and trying some basic troubleshooting steps Troubleshoot and diagnose Firefox problems

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I have a toolbar that I don't want. How to I uninstall it, once and for all? Also my old computer had a place for Auto-Fill. I can no longer find it? Can you help with that?

Firefox continues to crash on me. Just freezes up and I get a message that Firefox in not responding. How can I stop this?

Thank you,


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Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us! ___________________________________________________________________________________ refer to

Did this fix your problems? Please report back to us!

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Hello mchapstick,

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.