Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Urgent: Missing Folders and Invoices in Thunderbird

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Mad Maks

more options

Dear Thunderbird Support Team,

I am experiencing a serious issue with my Thunderbird mailbox. Previously, I had several folders (including ones containing invoices), but now they have completely disappeared. I cannot find any of my old invoice folders or archived messages.

Could you please check what might have caused this issue? I need to recover the missing folders and emails as soon as possible. The missing folders include important archives with invoices. Please advise me on how I can restore or recover these folders.

Thank you for your assistance.

Best regards, Elaine Xie

Dear Thunderbird Support Team, I am experiencing a serious issue with my Thunderbird mailbox. Previously, I had several folders (including ones containing invoices), but now they have completely disappeared. I cannot find any of my old invoice folders or archived messages. Could you please check what might have caused this issue? I need to recover the missing folders and emails as soon as possible. The missing folders include important archives with invoices. Please advise me on how I can restore or recover these folders. Thank you for your assistance. Best regards, Elaine Xie

All Replies (1)

more options

Kunt u kijken of het nog steeds fout gaat als u in de probleem oplossing modus start, https://support.mozilla.org/nl/kb/de-probleemoplossingsmodus-van-thunderbird

En kunt u meer informatie geven over welke versie van thunderbird en het besturingssysteem

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.