Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Unable to remove the popup survey that shows up on new tab open

Firefox Troubleshooting
zeroknight replied
Hari Haran
Hari Haran

Please help remove this crap survey each that shows up for each new tab, Not sure who does such things

Best, Hari

Please help remove this crap survey each that shows up for each new tab, Not sure who does such things Best, Hari
Attached screenshots

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

See:

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
zeroknight
zeroknight

Disable "Recommend features as you browse" in settings.