Showing questions tagged: Show all questions

Blacked out letters on Firefox Bookmarks Toolbar and Window tabs

Sometimes (not always!), the entries on my bookmarks toolbar appear with the lower case a's blacked out, and the leading edge of lower case e's as well. Nowhere else on t… (read more)

Sometimes (not always!), the entries on my bookmarks toolbar appear with the lower case a's blacked out, and the leading edge of lower case e's as well. Nowhere else on the page does this happen. Anyone else ever seen this? Is there a fix? Thanks

Asked by dtowson 1 week ago

Last reply by dtowson 2 hours ago

browser freezes

I've had several instances when the browser would freeze after logging out of my user and/or when the internet cuts out on windows 10 Home 19043.1237. I figured it would… (read more)

I've had several instances when the browser would freeze after logging out of my user and/or when the internet cuts out on windows 10 Home 19043.1237. I figured it would stop after an update of Firefox (i currently have it set to automatic) but it hasn't. Even when I stepped away from the computer and it went to sleep, the browser froze and I had to force quit.

Asked by Aaron Smith 2 hours ago

Youtube video pauses, audio continues

When playing a video pauses but the audio continues. The video will then continue but has jumped ahead to where the audio is. So, audio plays uninterrupted, but video wil… (read more)

When playing a video pauses but the audio continues. The video will then continue but has jumped ahead to where the audio is. So, audio plays uninterrupted, but video will pause, resume, pause, resume multiple times and each time it resumes, it jumps ahead so it is synced with the audio. This occurs most often in Youtube videos. However, I've noticed it playing other videos when in the browser.

Asked by smith.dennisw.jr 10 hours ago

Last reply by smith.dennisw.jr 10 hours ago

cannot record on Facebook massenger cause firefox doesn't allow it

hi there is a problem with Firefox in its latest version... I want to record massages but i'm getting an error massage that i must go into firefox and allow it to use the… (read more)

hi

there is a problem with Firefox in its latest version...

I want to record massages but i'm getting an error massage that i must go into firefox and allow it to use the microphone but i cant! i cannot put the facebook address into it. My friend also tried doing it and there is a problem. Before i'm moving to another browser can you help me?

Asked by oria-amir 1 day ago

Last reply by oria-amir 13 hours ago

Bookmarks menu slow to load/respond since last update

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And … (read more)

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And it's slow when I move my cursor up/down the bookmarks, it takes a bit for the highlighted bookmarks to catch up. It's very odd. I don't really have a lot of Bookmarks, I would guess ~500 total. Plus I am using plenty of RAM with Windows 7 on a SSD.

Bookmarks loading and accessing was lightning-fast prior to this last Firefox update. I have searched on this Forum for answers, plus Google.... no luck yet. I'm sure there is an answer. Does anyone have it?? Thanks for any help. Dave F.

PS - I LOVE Firefox. Many thanks to Mozilla for a terrific product! ;-)

Asked by Chevy-SS 2 days ago

Last reply by Chevy-SS 1 day ago

Error on every page

I keep getting errors on pages like Secure Connection Failed An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record. Error code: S… (read more)

I keep getting errors on pages like Secure Connection Failed

An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record.

Error code: SSL_ERROR_RX_MALFORMED_ALERT

I have HTTPS only mode turned off but it keeps setting everything to https.

{

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19043",
   "version": "92.0.1",
   "buildID": "20210922161155",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:92.0) Gecko/20100101 Firefox/92.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/92.0.1/WINNT/en-US/",
   "osTheme": "",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 1,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "Avast Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Avast Antivirus"
 },
 "processes": {
   "remoteTypes": {
     "web": 5,
     "extension": 1,
     "privilegedabout": 1,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart.session": false,
   "security.enterprise_roots.enabled": true
 },
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     
 "addons": [
   {
     "name": "AdBlocker for YouTube™",
     "type": "extension",
     "version": "0.3.4",
     "isActive": true,
     "id": "jid1-q4sG8pYhq8KGHs@jetpack"
   },
   {
     "name": "AdBlocker Ultimate",
     "type": "extension",
     "version": "3.7.11",
     "isActive": true,
     "id": "adblockultimate@adblockultimate.net"
   },
   {
     "name": "Amazon.com",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "amazondotcom@search.mozilla.org"
   },
   {
     "name": "Avast AntiTrack Premium",
     "type": "extension",
     "version": "1.6",
     "isActive": true,
     "id": "antitrack@avast.com"
   },
   {
     "name": "Bing",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "bing@search.mozilla.org"
   },
   {
     "name": "DuckDuckGo",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "ddg@search.mozilla.org"
   },
   {
     "name": "eBay",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "ebay@search.mozilla.org"
   },
   {
     "name": "Google",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "google@search.mozilla.org"
   },
   {
     "name": "Hoxx VPN Proxy",
     "type": "extension",
     "version": "3.11.0",
     "isActive": true,
     "id": "@hoxx-vpn"
   },
   {
     "name": "Touch VPN - Secure and unlimited VPN proxy",
     "type": "extension",
     "version": "4.2.1",
     "isActive": true,
     "id": "touch-vpn@anchorfree.com"
   },
   {
     "name": "Video Downloader Prime",
     "type": "extension",
     "version": "0.2.5",
     "isActive": true,
     "id": "jid1-i6dUGvCrz2WZu8@jetpack"
   },
   {
     "name": "Video DownloadHelper",
     "type": "extension",
     "version": "7.6.0",
     "isActive": true,
     "id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}"
   },
   {
     "name": "Watch2Gether",
     "type": "extension",
     "version": "8.1",
     "isActive": true,
     "id": "{6ea0a676-b3ef-48aa-b23d-24c8876945fb}"
   },
   {
     "name": "Wikipedia (en)",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "wikipedia@search.mozilla.org"
   }
 ],
 "features": [
   {
     "name": "DoH Roll-Out",
     "version": "2.0.0",
     "id": "doh-rollout@mozilla.org"
   },
   {
     "name": "Firefox Screenshots",
     "version": "39.0.1",
     "id": "screenshots@mozilla.org"
   },
   {
     "name": "Form Autofill",
     "version": "1.0.1",
     "id": "formautofill@mozilla.org"
   },
   {
     "name": "Picture-In-Picture",
     "version": "1.0.0",
     "id": "pictureinpicture@mozilla.org"
   },
   {
     "name": "Web Compatibility Interventions",
     "version": "25.4.0",
     "id": "webcompat@mozilla.org"
   },
   {
     "name": "WebCompat Reporter",
     "version": "1.4.2",
     "id": "webcompat-reporter@mozilla.org"
   }
 ],
 "normandy": {
   "addonStudies": [],
   "prefRollouts": [],
   "prefStudies": [],
   "nimbusExperiments": [],
   "remoteConfigs": []
 },
 "modifiedPreferences": {}

}

Asked by ijones_fall12 3 days ago

Last reply by ijones_fall12 1 day ago

Closed captions on HBOMax are appearing 50-60 seconds before the actual audio

When streaming "Cry Macho" on Windows 10, Firefox 92, with closed captions turned on, the captions appear on the screen 50-60 seconds prior to the actual audio. Tried the… (read more)

When streaming "Cry Macho" on Windows 10, Firefox 92, with closed captions turned on, the captions appear on the screen 50-60 seconds prior to the actual audio. Tried the same with Chrome and it worked as it should so I guess it is a Firefox problem. Please advise.

Asked by pbsawin 3 days ago

Media Key functionality intermittent

Periodically Firefox will stop accepting media key input from my keyboard, the media keys continue to function for Chrome (neither are open at the same time, when functio… (read more)

Periodically Firefox will stop accepting media key input from my keyboard, the media keys continue to function for Chrome (neither are open at the same time, when functionality fails in Firefox, I open chrome to test if the keys are working) media.hardwaremediakeys.enabled is set to true, have swapped it to false and back, restarted, double and triple checked the physical media keys. Sometimes Firefox will just accept the media key input, and sometimes it won't

Asked by takashi1532 1 month ago

Last reply by takashi1532 3 days ago

Linux: Small window flickering after restart

Hello there, so I usually have two Firefox windows open, both in fullscreen. When I than shutdown and restart my computer, and open Firefox again, it will create two wind… (read more)

Hello there,

so I usually have two Firefox windows open, both in fullscreen. When I than shutdown and restart my computer, and open Firefox again, it will create two windows with the tabs I had opened before (although I didn't check "Restore previous session" in my settings), but one of those windows will be small and flickering while the other is working normally. A solution I found to stop it from flickering is to press "F11" two times to maximize it and than get it back to normal fullscreen mode.

Firefox: Version 92.0 (64-bit) Ubuntu: 20.04.2 LTS (Focal Fossa)

Thank you in advance.

Asked by simeon2 3 days ago

Sometimes Quora.com will not run properly in a newly opened session. Other times it works perfectly.

Fairly regularly I go to the Quora.com site to answer questions others have asked. Perhaps in one in four times I launch Firefox browser and go to this site it will not r… (read more)

Fairly regularly I go to the Quora.com site to answer questions others have asked. Perhaps in one in four times I launch Firefox browser and go to this site it will not respond beyond the first page and eventually report that something on the page is slowing the browser. If this does not happen, everything works normally and very quickly.

The only way I can continue is to close the browser completely and relaunch. Even if I wait a minute or so, when I relaunch it tells me Firefox is already running and asks if I wish to close it. If I let it close the browser, the new launch normally works perfectly.

When the problem occurs, opening other tabs and closing the original one does not seem to make a difference. It still does not work properly.

I am not sure when this started, and I have only experienced this problem on this one site. When I have tried using the Chrome browser I have not seen this happening on this site. I don't like the Chrome browser but have it installed to allow streaming my screen to a Chromecast dongle.

The Firefox browser in the Windows 64-bit version 92.0.

This start happening a few weeks ago (it is now mid September 2021). I am not sure whether something has changed in Firefox or in the Quora site. I have seen this problem on both my Windows 8.1 Pro and Windows 10 Pro PCs.

Asked by str8chat 1 week ago

Last reply by str8chat 3 days ago

Repeatedly reloads the workspace in MemoQWeb

As a freelance translator, my clients often assign me work through online translation software interfaces like Wordfast and MemoQWeb. I've never had trouble using these s… (read more)

As a freelance translator, my clients often assign me work through online translation software interfaces like Wordfast and MemoQWeb. I've never had trouble using these services before. Since the update on September 7, I've been unable to work normally in MemoQWeb. When I open up a file and start translating, the workspace repeatedly reloads (every few minutes) as if I'd just opened the file. Every time this happens, it boots me back up to the first segment in the file and loses any unconfirmed input I'd been in the process of typing into the open segment at the moment of reloading. I don't have this problem in Edge (I checked), but Edge is my emergency fallback browser and isn't set up with useful translation add-ons like my Firefox account. This is slowing down my workflow a lot, and I would deeply appreciate help getting it resolved. <3

https://fuji.memoq.com/sunflare/webpm/webtrans/online-tasks/ongoing

Asked by tobuishi 3 days ago

VSYNC problems (tearing) | Win 7 | Intel Extreme Graphics 2

Hi! Every online video I watch with Mozilla Firefox (92.0, 32-bit) has serious vsync/tearing problems. I tried Chrome - it doesn't have such problems. Local video player… (read more)

Hi!

Every online video I watch with Mozilla Firefox (92.0, 32-bit) has serious vsync/tearing problems. I tried Chrome - it doesn't have such problems. Local video players (VLC, MPC etc) also do not have such problems.

Specs: Windows 7 Ultimate SP1 32-bit Intel Pentium 4 2.66 GHz D1 (no SSE3) GPU: Integrated Intel Extreme Graphics 2, Springdale-G (865G) (82865G) DirectX: SW: 11, HW: 7.0 OpenGL: SW: GLDirect, HW: 1.3 System HDD speed: 76 MB/s read, 77 MB/s write

I tried changing various related (or not) values in about:config to no luck.

Thank you in advance for any help provided! (Not for the phrases "change your specs" :))

Best regards, MBentefor

Asked by mbentefor 4 days ago

Firefox slow: FIXED!

For my system, I went to Settings and scrolled all the way to the bottom to Network Settings and clicked Settings. This opened a Connection Settings window and the first … (read more)

For my system, I went to Settings and scrolled all the way to the bottom to Network Settings and clicked Settings. This opened a Connection Settings window and the first section is titled Configure Proxy Access to the Internet. My installation of FF had four proxy options to choose from and mine was set to Use System Proxy Setting. I decided to check "Auto-detect proxy settings for this network" and I clicked OK at the bottom and closed the Settings tab. FF took off like a rocket! After months of using Chrome because of the extreme slowness FF had, I can now continue on with FF and zip around the internet at warp speed. I am very happy!!

Asked by Michael3442 4 days ago

Firefox only slow on my website; fine on other browsers

Okay, this has been happening for months now. My site has been intermittently slow on one of my office computers. Thought is was a host issue so fought with them for we… (read more)

Okay, this has been happening for months now. My site has been intermittently slow on one of my office computers. Thought is was a host issue so fought with them for weeks on trying new setting on the server but they could never see the issue on their end. Main problem is in the admin area of my shopping cart (CS-cart) being super slow but would also occasionally appear on the front end. Sometimes it may only happen for a few minutes, other times would happen all day (or now all week). Then office computer number 2 started having problems with my site. It was so bad (like took minutes to even pull up my site) that I had to install Chrome so orders could be printed. Been running it for a few weeks now without issue but just tried FF again and the problem still persists. I have tried clearing the cache/history on both computers and even on computer 2 completely uninstalled without storing data but still have the issue. What is more frustrating is it happens only occasionally on one computer, pretty consistent on the other and computer number 3 on the same network has no problems. Was even thinking it may be Cloudflare (browser console listings) so disabled using it but that just seemed to have fixed the issue on one computer but not the other. But everything is so random I really don't know where the problem is. All I know is using another browser for a few weeks now has fixed the issue on both computers. I should note that I am on my site constantly so I may see a few hundred pages a week (history was a 6300 on one computer when I cleared it) Anyone have any suggestions?

Asked by jacydjames 4 days ago

Last reply by jacydjames 4 days ago

Firefox Detect's CTRL key depressed, when it's not.

When using Firefox, seemingly randomly the web browser will detect that the control button is pressed on the keyboard. There is nothing around the keyboard that has falle… (read more)

When using Firefox, seemingly randomly the web browser will detect that the control button is pressed on the keyboard. There is nothing around the keyboard that has fallen on the control button, nor are sticky keys enabled in Windows 10. There been a few times now where I have been sitting back using the mouse only and Firefox to text at the control button is pressed and starts to zoom in or out because of that. The only way that I can stop it from happening is to click outside of Firefox on a different application and then go back. To attempt to fix this I've tried the following:

  1. restart firefox
  2. clear the cache, both manually and with ccleaner
  3. restarted windows
  4. checked for an update of firefox (I am at the latest version currently)
  5. diabled sticky keys in windows 10 completely
  6. tried a different keyboard

None of the above fixes have solved the problem that I am encountering. This issue does not happen in Google Chrome or any other application that I use it is specific to only Firefox. I looked for similar fixes before posting on here, and found two. One individual said that they fix this by changing their Wi-Fi adapter. I had tried to enable and disable this which had no effect. The second fix they said that they tried to restart the computer, which I have done no less than five times now in order try to solve is extremely irritating and functionality killing issue. Thanks guys.

Asked by reservesteel9 5 days ago

Last reply by reservesteel9 5 days ago

Upload speed limited on iCloud, GDrive, etc.

Hello everyone! Since the release of the new Firefox version 90 afterwards I have been using Firefox as I simply love surfing the internet with it as an alternative to ch… (read more)

Hello everyone!

Since the release of the new Firefox version 90 afterwards I have been using Firefox as I simply love surfing the internet with it as an alternative to chrome or chromium based browsers.

However, a small problem is annoying me: when I try to upload to iCloud.com or Google Drive, especially large ones, the upload speed is limited to 10 mbps, whereas I have an upload speed of 50 mbps.

On the other hand, when I try to upload on Chrome Browser or Edge Browser to both websites, the speed gets maxed out, literally maxed out by even 55 mbps!

I even tried to upload similar sized files simultaneously to Chrome, Edge and Firefox. Chrome and Edge finished while Firefox is still stuck on one third of the upload!

The strange thing though: when I open speedtest.net and measure the upload speed, it gives me on Firefox a speed of 50 mbps!

Any idea where the problem is? Any ideas how to speed up the upload and benefit from the max speed?

I am using latest Firefox on Windows 10.

Thank you!

Asked by Anmar 5 days ago

Firefox on Big Sur crashing mac

I have a 2013 MacBook Pro Retina running Big Sur 11.6. Every time I install Firefox 92.0 my computer just shuts down turning off. I have tried disabling hardware accelera… (read more)

I have a 2013 MacBook Pro Retina running Big Sur 11.6. Every time I install Firefox 92.0 my computer just shuts down turning off. I have tried disabling hardware acceleration, safe mode to no avail. Even after I get Firefox installed and open it, it may run for a couple of seconds then immediately shut off.

Asked by Death 6 days ago