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Mozilla + Nord Pass extension

  • 6 replies
  • 0 have this problem
  • 7 views
  • Last reply by zeroknight

matread13
matread13

Using Nord Pass extension on Mozilla fine until today, when clicking on the green icon for stored username and password, this appears - "sudden error message : can't handle ITEM/URL_SEARCH type message"

Using Nord Pass extension on Mozilla fine until today, when clicking on the green icon for stored username and password, this appears - "sudden error message : can't handle ITEM/URL_SEARCH type message"
Attached screenshots

All Replies (6)

zeroknight
zeroknight

Try uninstalling the extension, restart the browser, then reinstall it.

cor-el
cor-el
  • Moderator

Note that you can find the UUID of all extensions listed on the about:debugging page under "This Firefox".

matread13
matread13 Question owner

@zeroknight - updated NP, tried the steps and did not solve the problem. Any other thoughts? Thanks

cor-el
cor-el
  • Moderator

Did you verify that the moz-extension UUID belongs to NP ? Anything useful in the Browser Console (Ctrl+Shift+J) ?

matread13
matread13 Question owner

I am not that expert and not sure what UUID is in this context. But I have a screen capture of the Browser Console here and nothing obvious belonging to NP

zeroknight
zeroknight

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.