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Unable to update firefox

James replied
Colt Pilot

Windows smart screen doesn't recognize the publisher for Firefox 109

Windows smart screen doesn't recognize the publisher for Firefox 109

All Replies (2)

What publisher? You need to provide screenshot error and url for others to verify the issue here.

jtuttle said

Windows smart screen doesn't recognize the publisher for Firefox 109

Is this a internal Firefox update to Firefox 1.09.0 or a download of Firefox 109.0 (for Windows) from Mozilla site www.mozilla.org/firefox/all/

You can try disabling Smartscreen to see if you can download/install Firefox.

https://support.microsoft.com/en-us/microsoft-edge/how-can-smartscreen-help-protect-me-in-microsoft-edge-1c9a874a-6826-be5e-45b1-67fa445a74c8 https://www.makeuseof.com/windows-smartscreen-filter-enable-disable/