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Not able to scroll down for Internal Menu on website

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chr… (read more)

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chrome I have no problem. The owner of the website said it should work in Firefox but it's not. I have attached images from the 2 browsers. I have attached 2 screenshots. For Chrome you can see to the right of the numbers under the Acct # column that I can scroll down. But in Firefox I don't have that option to scroll down to see entries at the bottom of the list.

Help! How can I fix this so I can scroll down in Firefox for this sub-menu item?

Thanks, Steve

Asked by mbpros 3 minutes ago

Arrow keys not working like normal

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not… (read more)

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not being able to move the mouse on the screen. That's not the current problem, but it might help direct things to the final solution.

After the most recent reboot last night now I'm having a rather problem. The up/down arrow keys are no longer scroll me up and down a webpage like they always have in the past. Instead of doing smooth scrolling like they always use to, now they are scrolling me up and down the links on a web page. For example, if I were to be on youtube it would first want to scroll me down the left side links before taking me through each and every video link, when the page goes to load in more videos than it wants to go back and scroll me down the left side links again. It acts like it is taking me through the html code, line by line, instead of scrolling me smoothly down the webpage. The only way I can scroll smoothly down the webpage is to use the mouse on the scrollbar on the right side. It does this both in normal mode and in Troubleshooting Mode.

I have checked and beret scrolling is false as well as beret_shortcut. Use autoscrolling, use smooth scrolling, show scrollbars and always underline links are all clicked on. Always use the cursor keys to navigate within pages is unclicked. I have tried different changes between clicking on and unclicking those options with no change being noticed.

How can I get this back to the way it used to run?

Asked by nayrdrofwarc 49 minutes ago

Poor screen resolution on extended display

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the dockin… (read more)

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the docking station except for one issue with the newest laptop... The screen resolution, only on firefox on the one laptop, (everything else is fine) is completly out of whack. I have tried the zoom function but no luck. I have trawled the internet but all the solutions are from 10+ years ago and refer to different versions of firefox and windows. I am not a computer geek so please dumb down any advice.

Asked by Simon 3 hours ago

Black bar appears on top of search bar

When I open outlook and get the notifacation that appears below the search bar, a black bar immediately appears when I open a new tab or when I close the notifacation, I … (read more)

When I open outlook and get the notifacation that appears below the search bar, a black bar immediately appears when I open a new tab or when I close the notifacation, I have disabled all extensions and hardware acceleration but the problem still persists, what can I do?

Asked by undyuuanguijun 6 days ago

Last reply by undyuuanguijun 6 hours ago

Youtube playlist stops playing on next video when Firefox has no focus

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to … (read more)

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to their new offer as youtube premium I met two most annoying issues like "are You still watching" dialog and the behaviour where youtube just cleared "repeat list" function without my consent. Both issues was resolved with java scriplets I took from community.

Now I run into third issue but not sure how to diagnose it. If Firefox is in the background, or tab with youtube has no focus the playlists stops from time to time. The moment it stops is when next video should start playing. When browsing on different tab, I can see on Youtube tab that title of the video has changed (to the next video) and even the song started (for 1-2 seconds) then video pauses and word "playing" disappears from tab (normally there should be title on tab and "playing" word under title). It is not "are You still watching" dialog issue because if I move mouse cursor on youtube tab (even without setting focus on it) the player will continue - till next song.

The issue doesn't appear if youtube tab is active. I can't use developer tools in firefox because can't debugging website when tab of the site is not active (at least I don't know how). I tried to find solution with community but with no success. I allowed youtube to play video and sound always without exception in firefox preferences but it is not the solution.

Any tips?

Asked by zygdresze1 15 hours ago

Last reply by zygdresze1 14 hours ago

unable to update Firefox browser

I have windows 11 and the firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "failed to update". I've uninstalled an… (read more)

I have windows 11 and the firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Asked by rpm3110 1 day ago

White Bar over top of Firefox and address bar plus half of favorites bar

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use … (read more)

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use the "functions" of buttons behind that. -> Please see attached Print screens Lower part of the Favorites-bar is visible and also works if he clicks on it - everything above not visible and does not work for clicking.

The problem only comes up from time to time maybe once or twice a week. When he minimizes Firefox the application behind is visible normally. when he maximizes it again, same problem still visible in Firefox. When he closes RDP Session and reconnects - the problem disappears. When he turns off the monitor where Firefox is visible - Firefox gets move over to the other monitor and the problem disappears.

I am not 100% sure if this is a Firefox problem or Remote Desktop Problem (or maybe an add-in problem). But until now it only happened on Firefox!

He is always on the last recent version of Firefox, we just updated today to the latest version again - but I can not say yet, if the problem would still exist on the latest version from today.

Asked by astrupler 3 days ago

Last reply by astrupler 1 day ago

tapping noise while using Firefox

I am using Firefox on Mac - I usually minimize instead of closing - It has started making a TAPPING NOISE I thought it was my computer - but It now has happened to 3 di… (read more)

I am using Firefox on Mac - I usually minimize instead of closing - It has started making a TAPPING NOISE I thought it was my computer - but It now has happened to 3 different computers and one is brand new - T T T T TTT , I have narrowed it down to Firefox, when I minimize it will do it, then opened and it stopped and min. then start, repeeat - now it does the TTTTT all the time with it open or minimized. What is going on?

Asked by zadiemay 1 day ago

Firefox security

I used Malwarebyte scan to check for my digital footprint and it showed Firefox , spotify and another program , it also identified one password that was out there ! … (read more)

I used Malwarebyte scan to check for my digital footprint and it showed Firefox , spotify and another program , it also identified one password that was out there ! Does this mean that Firefox on my PC/Phone is insecure ? or are they trying to get me to use their software ?

Asked by gledhill199 2 days ago

Unable to access one of my accounts on https site for security reasons due to a blockage by Mozilla

Actually my problem was solved. It came from the fact that following a maintenance intervention on the servers of the https site where my account was located, and access … (read more)

Actually my problem was solved. It came from the fact that following a maintenance intervention on the servers of the https site where my account was located, and access to which was blocked by Mozilla, the automatic updating of certificates had not worked. Which the site technicians resolved following a request I sent to them.

Asked by Daniel Astier 2 days ago

Mouse clicks become unresponsive on Mac 14.4.1 (23E224)

I have noticed that my mouse becomes unresponsive exclusively when clicking Browser items in Firefox 124.0.2 (64-bit) on Mac OS Sonoma 14.4.1 usually everything is fine… (read more)

I have noticed that my mouse becomes unresponsive exclusively when clicking Browser items in Firefox 124.0.2 (64-bit) on Mac OS Sonoma 14.4.1

usually everything is fine for a while, then after a small working period I can still hover over items in Firefox but any click action (right or left) is ignored by Firefox or pages in Firefox.

At the same time clicking in other apps is still working fine.

When restarting firefox the functionality often re-occurs and works again for a certain time.

Asked by aborgfeld 3 days ago

FF can't accept embedded links in Word Press

FF has been the browser of choice for me for years. Word Press has been the weblog platform of choice for almost as long. Recently, however, FF won't accept embedded li… (read more)

FF has been the browser of choice for me for years. Word Press has been the weblog platform of choice for almost as long. Recently, however, FF won't accept embedded links in new posts.

If I try to create an embedded link, the link text box flickers and won't allow the text for the link to be inserted.

At the suggestion of WP, I cleared the FF cache - to no effect.

I decided to try posting through another browser, Chrome. It worked fine.

Chrome could be a workaround for this, but I'd much prefer to use FF.

Any ideas?

Thanks,

DMS

PS I use Windows 11, latest upgrade, and the latest version of FF

Asked by rangerdon 1 week ago

Last reply by rangerdon 3 days ago

Spaces between words

When I go to sites like google or bing, ect... I used to be able type multiple spaces between words now it only lets me type 1 space between words. Multiple spaces makes … (read more)

When I go to sites like google or bing, ect... I used to be able type multiple spaces between words now it only lets me type 1 space between words. Multiple spaces makes it easier to cut and paste when I'm doing multiple searches

Asked by Thomas Duncan 3 days ago

Downloading files from chat in Meta Messenger

Lately, when I try to download different files like .docx, .pptx, etc., Firefox always downloads files with a .pdf extension. I tried it in a different browser, and the p… (read more)

Lately, when I try to download different files like .docx, .pptx, etc., Firefox always downloads files with a .pdf extension. I tried it in a different browser, and the problem does not occur there. Of course, the files are the same in binary terms, so when I change the extension, everything is fine, but it is annoying. What is wrong?

Firefox version 124.0.2-1 latest/stable OS: Ubuntu 23.10 Kernel: Linux 6.5.0-26-generic

Asked by Krystian Madej 3 days ago

Lost Google password

I have lost the password to my business account which is with gmail and wondered whether the Firefox software will be able to retrieve it. It is in my history, but when I… (read more)

I have lost the password to my business account which is with gmail and wondered whether the Firefox software will be able to retrieve it. It is in my history, but when I click on it, it asks me for my password, which I cannot remember. I have made purchases using that account that I cannot chase up because I cannot get access to the account. Please help if you possibly can.

Asked by sharonblue10 3 days ago

Problems with screen resolution

As you can see from the screenshot, the screen resolution is not optimized. It happens only with firefox and with this big screen (HP 27fh), on my laptop is fine. Please … (read more)

As you can see from the screenshot, the screen resolution is not optimized. It happens only with firefox and with this big screen (HP 27fh), on my laptop is fine. Please help, Iæd like to set Firefox as default browser

Asked by Damiano Vezzosi 4 days ago

No more PW accepted !

Apparently, for some time now the updates versions of Firefox (currently 124.02) has many incompatibilities with macOS Sonoma 14.4.1. Thinking I could fix it, I re-instal… (read more)

Apparently, for some time now the updates versions of Firefox (currently 124.02) has many incompatibilities with macOS Sonoma 14.4.1. Thinking I could fix it, I re-installed Firefox and currently I no longer have access to any of my favorite sites and mailboxes, all my pass-words are refused.

Asked by cldjr 4 days ago

Comments on PDF Editor

Hello, I would like to know if there's a way to show all comments on a PDF grouped together on a sidebar, like on adobe viewer or wps... its really the only thing keeping… (read more)

Hello, I would like to know if there's a way to show all comments on a PDF grouped together on a sidebar, like on adobe viewer or wps... its really the only thing keeping me from using it all the time!

Asked by ANDRE LUCAS CORREIA MOREIRA 4 days ago