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Password Manager Extension Bug

I have installed Strongbox; however, it will not add to the toolbar in the upper right of the browser where other extensions appear. Clicking on the puzzle piece just ta… (read more)

I have installed Strongbox; however, it will not add to the toolbar in the upper right of the browser where other extensions appear. Clicking on the puzzle piece just takes me to the page of installed extensions. Even though it indicates it is installed, I find no way to access this password manager.

I use the most current Firefox on Windows 10.

Asked by Reg 1 hour ago

Last reply by Reg 10 minutes ago

Browser Popups

Hello, A few weeks ago something changed in my Firefox browser where popup boxes do not show. For example, if I want to download a file, the pop-up box with the options … (read more)

Hello,

A few weeks ago something changed in my Firefox browser where popup boxes do not show. For example, if I want to download a file, the pop-up box with the options for downloading do not show. If I want to attach or upload a file, the popup does not show. Even if I want to change a setting in my my Firefox account, I cannot if it requires a popup box.

If I restart my computer (not the browser), the problem goes away, but eventually it happens again.

It is really disruptive. Now I have to do about 60% of my work in another browser. All of my account info, bookmarks, and passwords are saved with my Firefox account, so I would prefer to be able to use Firefox. Any suggestions on how to fix? I should also not--this has persisted despite updating.

Asked by aimc01 1 week ago

Last reply by aimc01 6 hours ago

Linux Firefox and Thunderbird how to set wider scroll bar

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the publi… (read more)

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the published css solutions (a year ago) on mozilla support do not work for these versions

Asked by Cat22 5 days ago

Last reply by Cat22 7 hours ago

Firefox 109, Mac laptop, application menu not working

I am using Firefox 109 on my MacBook Pro (M1 chip), and after I upgraded to version 109, the application menu stopped working. When I click on the pancake icon in the upp… (read more)

I am using Firefox 109 on my MacBook Pro (M1 chip), and after I upgraded to version 109, the application menu stopped working. When I click on the pancake icon in the upper right corner of the screen, the drop down menu becomes visible, but none of the items on the list are responsive. Fortunately, I can access passwords and the like by going to preferences under the Firefox menu on the left of the screen, but it's less convenient. Can I fix this on my own, or do I need to wait for the next upgrade?

Asked by Rick Herder 7 hours ago

FireFox Version 109.0

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I s… (read more)

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I scroll right then left the the Google Search Window overlays the top window of my homepage. I notice that if I refresh the page by clicking the refresh button the Google Search window sometimes goes away.

Asked by attride 9 hours ago

Last reply by attride 8 hours ago

audio in video playing in firefox stops if i add a new tab or add a tab in existing browser

When I play a video or audio, the audio stops abruptly if i add a new tab or switch between tab. This is of recent nature. There is no yellow marks on the device manager.… (read more)

When I play a video or audio, the audio stops abruptly if i add a new tab or switch between tab. This is of recent nature. There is no yellow marks on the device manager. When I click the sound is totally gone. I have not changed any settings. I tried a thread solution of making false in auto pref media in about:config. But that does notfix the problem. why this happens and how to fix it I was adding speakers to a pc after quite long time and the sound plays well. But i could not hear the audio if i change the tab or add a new tab

Asked by jrj 16 hours ago

Login problem

Dear Sir/Madam, Since a few days ago I can no longer log in to my mail account using Firefox version 109.0. It works perfect if I use Microsoft Edge but Firefox is my fav… (read more)

Dear Sir/Madam,

Since a few days ago I can no longer log in to my mail account using Firefox version 109.0.

It works perfect if I use Microsoft Edge but Firefox is my favourite.

The mail account I refer is: https://www.mail.com/ When I open mail.com the page opens normally but there is no login-boxes for user and password. Is this something Firex can fix? Or is it me who don't understand how it works?

Best regards Jan Danielsson

My mail adress is: jan.danielsson@cheerful.com

Asked by jan.danielsson 18 hours ago

FIREFOX NOT WORKING PROPERLY

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AN… (read more)

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AND i HAVE TO FIND THEM AGAIN. THIS INCLUDES THE BOOKMARKS MENU, BOOKSMARK TOOLBAR, OTHER BOOKMARKS, EXTENSIONS, EVEN CUSTOMIZE, ETC. EVERYTHING.I HAVE LOST EVERYTHING I SAVED ON FIREFOX FOR YEARS. THIS HAS BEEN HAPPENINGTO ME FOR DAYS CAN SOMEONE HELP ME FIX THIS PLEASE?

THANK YOU,

MJR3ME@FIREFOX

Asked by mjr3me@firefox.com 23 hours ago

Microphone Broken in latest update (109.0)

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0. I regularly use my mic for google voice, however even though I can select my… (read more)

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0.

I regularly use my mic for google voice, however even though I can select my microphone in Google voice, It never shows any input.

I tested my mic in other apps and it works fine. When I pull up my systems pulse audio volume control (pavucontrol), it does not show firefox in the recording tab like it used to when using Google Voice.

To test to see if it was a Google Voice error, I also tried testing my mic at https://mictests.com/, and zoom.com, but after selecting my desired input device, mictests.com was also unable to record anything, and again, pavucontrol did not show anything being recorded.

I have attached an image of pavucontrol that shows audacity recording audio. Normally, I would also see Firefox in this window when using the mic.

Asked by gnac 2 days ago

Last reply by gnac 1 day ago

Firefox won't log into financial institutions

My Firefox browse is frequently unable to log into many financial sites, most importantly my Scotia bank. this happens almost every week or 2 and I am forced to use Micro… (read more)

My Firefox browse is frequently unable to log into many financial sites, most importantly my Scotia bank. this happens almost every week or 2 and I am forced to use Microsoft edge or Chrome which log in fine. This can sometimes happen as frequently as once a week or it will go 2-3 weeks without problems. Is this a Firefox issue or are 3 banks, 1 credit union, Credit Bureau, government and medical sites all to blame?

Asked by Christopher Stearns 1 day ago

Home page with dual monitors

I run dual monitors with multi-tab Firefox on both--different sets of tabs. How can I--or can I--set my Home Page to all the tabs open on both monitors and have clicking… (read more)

I run dual monitors with multi-tab Firefox on both--different sets of tabs. How can I--or can I--set my Home Page to all the tabs open on both monitors and have clicking the Home button put me back to those two sets of tabs? I can set Home on one monitor or the other, but there seems to only be one 'Home' slot and it evidently is whichever was more recently set using "set home to current open tabs" (I think that's close to the wording)

Asked by DennyW 2 days ago

Last reply by DennyW 2 days ago

FIrefox won't does not stream all channels of Sling

For the last couple of months I have had problems streaming some of the channels that come via Sling when I try to watch them on my Dell Latitude E5450 laptop. I can see… (read more)

For the last couple of months I have had problems streaming some of the channels that come via Sling when I try to watch them on my Dell Latitude E5450 laptop. I can see them fine on my regular t.v. but now not on the laptop. That's a huge change in the last few months because for years I could stream every Sling channel to my laptop. Since my t.v. does not use Firefox, that suggests the problem is something Firefox has done. Not surprising, I guess. Probably happened when it was fixing some other something it screwed up. Nonetheless, any ideas for how to resolve this WITHIN Firefox capabilities? (And don't suggest it's Sling's fault. Sling streams just fine, thank you very much, in Edge.)

Asked by Txasslm 2 days ago

Firefox on MacOS is not saving/using logins and passwords properly.

One: When I add a login in Firefox such as: https://www.canada.ca/en/employment-social-development/services/my-account/access.html#a4-2 (which is where I need to get my t… (read more)

One: When I add a login in Firefox such as: https://www.canada.ca/en/employment-social-development/services/my-account/access.html#a4-2 (which is where I need to get my tax information)

It only saves: https://www.canada.ca (which is useless)

Two: When I add a login in Firefox such as: 192.168.0.1 (which is the address of my router)

I saves all the information but will not offer the actual password, only the login user.

Safari handles all this wonderfully but Firefox is terrible. I only use Firefox so I can use Ublock Original to get rid of the damn adverts from everywhere...

Is there something I'm doing wrong other than following the Firefox prompts to save a password?

Asked by Mike 2 days ago

Last reply by Mike 2 days ago

Problem with Firefox Browser wont install extensions

I have found out finally how to get logs of my problem and dont know where to go from here. its really been a pain for a long time. not being able to install new extensio… (read more)

I have found out finally how to get logs of my problem and dont know where to go from here. its really been a pain for a long time. not being able to install new extensions always saying corrupt ended up being able to install them from the user / appdata / roaming / mozilla etc etc / extensions but now thats stopped working .. anyway here are the logs looks like its hanging from not being able to remove the file from staging. any help would be greatly appreciated

1674616476069 addons.xpi ERROR Failed to remove file C:\Users\Kevin\AppData\Roaming\Mozilla\Firefox\Profiles\mnqwub7b.Kevin\extensions\staged\@hoxx-vpn.xpi: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.remove]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: recursiveRemove :: line 1013" data: no] Stack trace: recursiveRemove()@resource://gre/modules/addons/XPIInstall.jsm:1013 startInstall()@resource://gre/modules/addons/XPIInstall.jsm:1895

thank you

Kevin

Asked by ozzielad 3 days ago

Last reply by ozzielad 2 days ago

pdf files won't open

When I download a pdf file while using Firefox, the file won't open. They will open if I download them using a different browser. I've scanned for viruses, malware, etc. … (read more)

When I download a pdf file while using Firefox, the file won't open. They will open if I download them using a different browser. I've scanned for viruses, malware, etc. and nothing is found. I turned off "block popups"

How can I fix this?

Asked by Mike 6 days ago

Last reply by Mike 2 days ago

newest firefox won't open

I already have Firefox version 102.7esr (whatever that means), but one of my online accounts required an upgrade in order to access it. So I installed version 109 last ni… (read more)

I already have Firefox version 102.7esr (whatever that means), but one of my online accounts required an upgrade in order to access it. So I installed version 109 last night. It was working fine, I thought, but it won't open this morning. My version 102 is working. Wouldn't 109 automatically replace the older version? Are they competing? How do I get 109 to work again and replace 102?

Asked by lambojane63 2 days ago

Help regarding restoring history from corrupted places.sqlite file.

Hello Community, About a month ago Firefox had disabled all of my add-ons, as well as broken all of the icons for my bookmarks. I later learned that this problem had also… (read more)

Hello Community,

About a month ago Firefox had disabled all of my add-ons, as well as broken all of the icons for my bookmarks. I later learned that this problem had also completely cleared my browser history. I saw that the computer had reset my places.sqlite file, and that I had a new "places.sqlite.corrupt" file. I tried renaming that corrupted file to get back my old history, as well as refreshing Firefox, but neither of these strategies seemed to have worked. Does anyone have a way of restoring my data from my old places.sqlite file? Thanks!

Asked by Vorp 1 week ago

Last reply by Vorp 2 days ago