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I received a message from Firefox informing me the my computer was slow. I clicked on "refresh Firefox" and my bookmarks were deleted.

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

kgoldstein1001
kgoldstein1001
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Restore my bookmarks.

Restore my bookmarks.

Chosen solution

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

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All Replies (3)

FredMcD
FredMcD
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Chosen Solution

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

kgoldstein1001
kgoldstein1001 Question owner
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Thank you for your assistance, FredMcD. I retrieved my bookmarks. I wonder why Mozilla thinks it beneficial to hide my bookmarks after a "refresh."

FredMcD
FredMcD
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Glad to help. Safe Surfing.


Normally during a refresh, your bookmarks, passwords, and some other data should be copied to the new profile. But, sometimes this does not happen.