Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps going into offline mode

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

Firefox goes into offline mode on a regular basis - not always, but usually several times per day. I've already set network.manage-offline-status to false (actually, it was already set that way when I checked it). It appears to happen more when I move off of a tab and then come back to it. I've uninstalled and wiped all traces for Firefox and re-installed - same result.

How can this mode be completely disabled?

Firefox goes into offline mode on a regular basis - not always, but usually several times per day. I've already set network.manage-offline-status to false (actually, it was already set that way when I checked it). It appears to happen more when I move off of a tab and then come back to it. I've uninstalled and wiped all traces for Firefox and re-installed - same result. How can this mode be completely disabled?

All Replies (3)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


I've called the big guys to help you. Good luck.

more options

Please also try these troubleshooting steps:

Post back with your results and we can further investigate.

more options

What kind of internet connection are you using and what network connection to the router?

Is that a built-in network card or is this an USB connection or otherwise use software drivers?