Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Youtube videos refreshing automatically after 3-5 seconds. The resolution quality options also disappear when it happens. What's causing this?

  • 1 risposta
  • 3 hanno questo problema
  • 391 visualizzazioni
  • Ultima risposta di cor-el

After clicking on a youtube video it will play for 3-5 seconds. Then the video will refresh (not the entire site). The gear that allows you to change quality will still be there but when I click it all of the quality options disappear. Then the video plays fine but I'm stuck watching it in 480p. It doesn't happen on chrome or even when I play a youtube video in a private window! This started happening about a week ago and it's getting really annoying watching 480p videos and listening to the first 3-5 seconds of every video twice.

After clicking on a youtube video it will play for 3-5 seconds. Then the video will refresh (not the entire site). The gear that allows you to change quality will still be there but when I click it all of the quality options disappear. Then the video plays fine but I'm stuck watching it in 480p. It doesn't happen on chrome or even when I play a youtube video in a private window! This started happening about a week ago and it's getting really annoying watching 480p videos and listening to the first 3-5 seconds of every video twice.

Soluzione scelta

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Leggere questa risposta nel contesto 👍 0

Tutte le risposte (1)

Soluzione scelta

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.