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Firefox browser won't play music or you tube videos other browsers will

  • 5 risposte
  • 14 hanno questo problema
  • 495 visualizzazioni
  • Ultima risposta di acejudy

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Suddenly Firefox stopped playing music playlists from MOG and you tube videos. The pages load, the selected song/video appears video screens flicks quickly from black to white NO video or sound, Mog music loads , selected song appears, sound dial moves, arrows for next/previous work BUT no sound and the dreaded barber pole! Another browser does JUT FINE??? Only Fire fox won't. I have restarted the computer, uninstalled Firefox/reinstalled still won't play! Other functions are fine JUST music and You Tube videos! I want to use Firefox BUT this is maddening please HELP!

Tutte le risposte (5)

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Did You check Your Add-ons (ctrl+shift+A) and try to remove suspicius add-on and then try Youtube.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
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Not sure I am wise enough to know 'suspicious' add ons Sorry I just had a pc clean up etc

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Maybe check the update history (View Recent Updates) via the Tools button on the about:addons page (Firefox/Tools > Add-ons > Extensions)

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everything says up to date.