Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è chiusa e archiviata. Inserire una nuova richiesta se occorre aiuto.

Is there some way I can directly to someone for help

  • 1 risposta
  • 1 ha questo problema
  • 7 visualizzazioni
  • Ultima risposta di user633449

rosemarybales
rosemarybales
more options

I really like Mozilla, but getting help is impossible. I had to restore my computer by to factory settings. I had all my bookmarks plus a lot of addons and plugins from Mozilla. Is there anyone I can get help from by directly corresponding thru email. I could wait days for an answer thru the forum if I could even find it once I have submitted my question. For me this is urgent.

(Email removed by Mod)

I really like Mozilla, but getting help is impossible. I had to restore my computer by to factory settings. I had all my bookmarks plus a lot of addons and plugins from Mozilla. Is there anyone I can get help from by directly corresponding thru email. I could wait days for an answer thru the forum if I could even find it once I have submitted my question. For me this is urgent. (Email removed by Mod)

Modificato da user633449 il

Tutte le risposte (1)

user633449
user633449
more options

Did you use Windows Restore to restore your computer or did you re-install Windows?

If you use Recovering important data from an old profile to find your old profile, does that help?

This is the only channel for Mozilla and Firefox support.